I have a story to share here; hopefully it will be informative to someone, and I'm also interested in your comments on the situation.
Yesterday my wife and I headed out in our '21 Leaf SV Plus with around 80% charge on it. Just a mile or 2 from home a warning came up on the dash display that I'd never seen before: "Service EV Sys." along with something that indicated that once I shut the car off, it would not start again. I should have immediately driven it home, but in hopes that it was a transient error that would clear with a power cycle, I just pulled over into a largely unused parking area and shut it off. Of course it would not come back up. I googled the message and saw that it most commonly means the 12v battery needs to be replaced. We had that happen on our previous '16 Leaf, so I figured that was the case again. But later when I got our "gas hog" (as I like to call it) and tried to jump the batteries, it still wouldn't start; and then I took the 12v battery out, took it home and charged it (according to the charger, it took the charge fine), and put it back in, and it still wouldn't start. Same message: "Service EV sys." So I figured a tow-truck ride to a battery store was called for. When I called AAA this morning, the guy said "Are you sure you really want it towed? I can just bring a battery and put it in." So I said OK and met him there. But before putting in a new battery, he put his tester on the old one--and it said the battery was fine! So he recognized that he shouldn't be selling me a new battery, and said he'd call a tow truck to take the Leaf somewhere to fix the problem.
Now what I haven't mentioned is LeafSpy. I have it, but I don't use it as much on this newer model Leaf as I did on the previous model. But the OBD dongle is always plugged in. In googling on the issue with the car, I saw comments here on this forum about DTCs and reading/clearing them with LeafSpy. But not having used it much I didn't know how to do that. So when he said he'd call a tow truck but it wouldn't arrive for 90 minutes, I thought now is the time to learn where DTCs are found in LeafSpy. I found it, and I cleared them... and it started! That's great! If I'd known that yesterday, I could at least have driven the car home. Oh well. The AAA guy was still there in his truck so I told him to cancel the tow truck call (which delighted him because they were "slammed.")
But that still left the question: Does the 12v battery need to be replaced? Operating on the assumption that if it failed once, it will probably fail again, I headed for the Interstate battery store. When I got there and told the guy the story so far, he said "Let's put it on the tester." His tester suggested that the voltage was being pulled down, but that the battery was being charged just fine, and the battery appeared to be OK. So he didn't think he should sell me a new battery either.
So... I bit the bullet and headed for the Nissan dealer. I had just been there a few days ago to have a couple of recalls installed, and at the time I observed that some Service Advisors were more fluent in Leaf than others. So this time I asked for and got a Service Advisor who was more familiar with Leafs. He listened patiently to my story and put it all into the system, and said they'd have to run diagnostics which could take a long time depending on how difficult the cause of the "parasitic draw" was to find. He suggested it could be many things, from terminal corrosion or bad cables, to more serious EV battery issues. He said the diagnostic charge would be $180, probably not covered under warranty (~47k miles) unless it turned out to be a "power train" issue which has a 100k mile warranty.
I left it all day and at the end of the day finally heard back from him. I was rather surprised by what he reported. He said they finally tracked it down to... can you see this coming???... the OBD dongle!!! He said I should just unplug it unless I'm using it. But by the way, the battery should probably be replaced... not under warranty. Or at least trickle-charged overnight, for which they'd charge me, I'm not sure what he said but it seems like it was $90. I said forget it, I'd trickle-charge it myself.
I know this forum is filled with LeafSpy users. Have you ever known the little bluetooth OBD dongles to be a problem? Mine has been plugged in as long as I've owned this car, and most of the life of the previous one. I was certainly never aware of a problem before. However, I'm also certainly willing to leave it unplugged if it will make the problem go away. But apparently it just cost me $180 today. By the way, I'm sure someone is going to ask which one I have. I bought it from a recommendation on here, and I just looked it up in my Amazon order history; it's the LELink model; I believe I paid $30 for it in 2021.
Comments are welcome! - JR
PS: One more possibly interesting part to the story: At the end of the day when the Service Advisor got back to me, he send me a link to a video. I've never seen anything like this before--I'm sure many of you have, but it was new to me. It shows the technician who worked on my car, explaining the diagnosis and demonstrating it by showing the meter displaying the parasitic draw numbers before and after removing the OBD dongle. Quite a nice feature!
Yesterday my wife and I headed out in our '21 Leaf SV Plus with around 80% charge on it. Just a mile or 2 from home a warning came up on the dash display that I'd never seen before: "Service EV Sys." along with something that indicated that once I shut the car off, it would not start again. I should have immediately driven it home, but in hopes that it was a transient error that would clear with a power cycle, I just pulled over into a largely unused parking area and shut it off. Of course it would not come back up. I googled the message and saw that it most commonly means the 12v battery needs to be replaced. We had that happen on our previous '16 Leaf, so I figured that was the case again. But later when I got our "gas hog" (as I like to call it) and tried to jump the batteries, it still wouldn't start; and then I took the 12v battery out, took it home and charged it (according to the charger, it took the charge fine), and put it back in, and it still wouldn't start. Same message: "Service EV sys." So I figured a tow-truck ride to a battery store was called for. When I called AAA this morning, the guy said "Are you sure you really want it towed? I can just bring a battery and put it in." So I said OK and met him there. But before putting in a new battery, he put his tester on the old one--and it said the battery was fine! So he recognized that he shouldn't be selling me a new battery, and said he'd call a tow truck to take the Leaf somewhere to fix the problem.
Now what I haven't mentioned is LeafSpy. I have it, but I don't use it as much on this newer model Leaf as I did on the previous model. But the OBD dongle is always plugged in. In googling on the issue with the car, I saw comments here on this forum about DTCs and reading/clearing them with LeafSpy. But not having used it much I didn't know how to do that. So when he said he'd call a tow truck but it wouldn't arrive for 90 minutes, I thought now is the time to learn where DTCs are found in LeafSpy. I found it, and I cleared them... and it started! That's great! If I'd known that yesterday, I could at least have driven the car home. Oh well. The AAA guy was still there in his truck so I told him to cancel the tow truck call (which delighted him because they were "slammed.")
But that still left the question: Does the 12v battery need to be replaced? Operating on the assumption that if it failed once, it will probably fail again, I headed for the Interstate battery store. When I got there and told the guy the story so far, he said "Let's put it on the tester." His tester suggested that the voltage was being pulled down, but that the battery was being charged just fine, and the battery appeared to be OK. So he didn't think he should sell me a new battery either.
So... I bit the bullet and headed for the Nissan dealer. I had just been there a few days ago to have a couple of recalls installed, and at the time I observed that some Service Advisors were more fluent in Leaf than others. So this time I asked for and got a Service Advisor who was more familiar with Leafs. He listened patiently to my story and put it all into the system, and said they'd have to run diagnostics which could take a long time depending on how difficult the cause of the "parasitic draw" was to find. He suggested it could be many things, from terminal corrosion or bad cables, to more serious EV battery issues. He said the diagnostic charge would be $180, probably not covered under warranty (~47k miles) unless it turned out to be a "power train" issue which has a 100k mile warranty.
I left it all day and at the end of the day finally heard back from him. I was rather surprised by what he reported. He said they finally tracked it down to... can you see this coming???... the OBD dongle!!! He said I should just unplug it unless I'm using it. But by the way, the battery should probably be replaced... not under warranty. Or at least trickle-charged overnight, for which they'd charge me, I'm not sure what he said but it seems like it was $90. I said forget it, I'd trickle-charge it myself.
I know this forum is filled with LeafSpy users. Have you ever known the little bluetooth OBD dongles to be a problem? Mine has been plugged in as long as I've owned this car, and most of the life of the previous one. I was certainly never aware of a problem before. However, I'm also certainly willing to leave it unplugged if it will make the problem go away. But apparently it just cost me $180 today. By the way, I'm sure someone is going to ask which one I have. I bought it from a recommendation on here, and I just looked it up in my Amazon order history; it's the LELink model; I believe I paid $30 for it in 2021.
Comments are welcome! - JR
PS: One more possibly interesting part to the story: At the end of the day when the Service Advisor got back to me, he send me a link to a video. I've never seen anything like this before--I'm sure many of you have, but it was new to me. It shows the technician who worked on my car, explaining the diagnosis and demonstrating it by showing the meter displaying the parasitic draw numbers before and after removing the OBD dongle. Quite a nice feature!