tps
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2010 reservations

Sat Aug 06, 2011 8:55 pm

I'm probably not alone in thinking that those of us who reserved last year with the original 20,000 are not feeling good when, after all the waiting, we have maybe a 2 week advance over those who didn't reserve back then. It just seems like such a letdown. I'm not sure exactly what Nissan could do to make it up to us.. I do feel as if Nissan's marketing studies are the main beneficiary of holding my $99 for a year, because as it turns out, I feel I get very little.

I know, in another 8 months I might have my LEAF, and when I do, this will all be quickly forgotten. But I wonder how much effort they really put into trying to reward those of us who have stood by them since the original wave of reservations? (Maybe they did put some thought into it and 2 weeks is the best they could come up with.) I'm not trying to be hard on Nissan so much as get people (and maybe Nissan, too) thinking about what they might do to make us feel better about the reservation process.

derkraut
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Re: 2010 reservations

Sat Aug 06, 2011 10:07 pm

tps wrote:I'm probably not alone in thinking that those of us who reserved last year with the original 20,000 are not feeling good when, after all the waiting, we have maybe a 2 week advance over those who didn't reserve back then. It just seems like such a letdown. I'm not sure exactly what Nissan could do to make it up to us.. I do feel as if Nissan's marketing studies are the main beneficiary of holding my $99 for a year, because as it turns out, I feel I get very little.

I know, in another 8 months I might have my LEAF, and when I do, this will all be quickly forgotten. But I wonder how much effort they really put into trying to reward those of us who have stood by them since the original wave of reservations? (Maybe they did put some thought into it and 2 weeks is the best they could come up with.) I'm not trying to be hard on Nissan so much as get people (and maybe Nissan, too) thinking about what they might do to make us feel better about the reservation process.
I don't have an answer/suggestion for you; but I think you make an excellent point.
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hodad66
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Re: 2010 reservations

Sun Aug 07, 2011 3:43 am

I wonder about the thought / planning processes period. Why did
we consistently know more than the dealers? I started calling a number
of days after the 25th and the dealers were clueless.
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redLEAF
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Re: 2010 reservations

Sun Aug 07, 2011 6:28 am

As someone from the same forgotten 36 states who only recently was able to place an order I hear you -- the 'announcement' that 2010 LEAF reservationists in IL were now eligible to place an order on 7/25 was actually a bit of a misnomer; it was more like a few days after that as the online system had some bugs (as I was also out of state on vacation it didn't help matters either). Very early on only one Nissan dealer in the entire Chicagoland area was even listed as a 'certified' LEAF specialist on the web site (it turned out to be the one I placed my order with, his first order; he later mentioned to me that he had 3 other quotes out) but at least this dealer had been to LEAF training AND made the commitment to not charge a huge mark up like a few others are seeing (looks like at least in Chicago, all the dealers are selling at MSRP; our 'doc' fees are also regulated so hopefully no other hidden fees -- did not see any at all in my quote).

At the time of the announcement, I had all but about given up on getting a pure EV any time soon and was looking and test driving the new Lexus CT200h (another rare find due to the problems in Japan). I crunched a few numbers and with not only the $7,500 Fed Tax Credit but IL also kicks in a 10% off MSRP rebate up to $4,000 as well as reduced licensing fees and it actually looked like even though the LEAF's MSRP was about $6K higher it would end up about $5K less than the CT so I confirmed my order for it and we'll hopefully see a Cayenne Red SL in about 3 to 4 months.

Back to your question on the two weeks notice -- perhaps Nissan has analyzed (and this has never been posted) how many reservations there are in the forgotten 36 states so they feel two weeks is more than enough for this small number of people to take advantage of being the first to be able to order one -- they need to make sure their systems are ready to handle these at the very least the day of or day after the announcement but doubtful if they would do more than that. The supply after all is still quite limited -- my dealer says his allocation at present is only one LEAF per month so I would be his only order for August! If someone has the stats by state of the original 20K reservationists it would be really interesting to see if high to low it matches how the rest of the roll out goes -- Nissan says it picked IL earlier due to the states commitment to having more charging stations but I have to believe that simply due to population (IL is ranked 5 in '09 population) we would have been more towards the top versus say our neighbors to the north (WI - ranked 20) or the east (IN - ranked 16). But how do you put HI towards the top (ranked 42)? Probably as it's of course closer to the source of supply as well as its mild climate and commitment to keeping its environment as pristine as possible --- also with limited supply initially it was an easy win.
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Stanton
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Re: 2010 reservations

Sun Aug 07, 2011 8:35 am

I think Nissan's decisions around where/when to launch were very simply based on:

1) Warm weather plus proximity to (Long Beach) port
2) Population size

Obviously, you want your initial 'wave' to see good battery performance; after that, you're trying to cluster shipments into high population areas (after all, they're trying to maximize return on the dealer infrastructure investment).
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tps
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Re: 2010 reservations

Sun Aug 07, 2011 9:23 am

Stanton wrote:I think Nissan's decisions around where/when to launch were very simply based on:

1) Warm weather plus proximity to (Long Beach) port
2) Population size

Obviously, you want your initial 'wave' to see good battery performance; after that, you're trying to cluster shipments into high population areas (after all, they're trying to maximize return on the dealer infrastructure investment).
I'm in Philadelphia, lots of people here. Having lived for 20 years in northern Indiana, I can definitely say that the weather is much milder here than Chicago. Yet we're in "wave 4" (before the end of the year) whereas Chicago is in "wave 2" (beginning of August). My PD is less than 5 miles from New Jersey, a "wave 3" state.

When I rented the Hertz LEAF from NYC and drove it to my house in Philadelphia, I scoped out Nissan dealers along the route for charging opportunities. The NJ dealers are not any better prepared than the PA dealers; neither have chargers. At my PD, I actually took their mechanic who had taken the LEAF training for a ride in the rental LEAF. He'd never seen a real LEAF, but he seemed extremely knowledgeable regarding how the controls and indicators should respond and watched everything very carefully during the 3 mile course I drove. Don't know about training at the NJ dealers; I never talked to any mechanics there. A few of the people at the dealers had seen the LEAF at Philly or NY car shows, but this was the first time any of them actually got a good look under the hood or a chance to sit and/or ride in the car.

Originally I thought "service infrastructure" was the reason Nissan was rolling the LEAF out in waves, but I'm not so sure of that anymore. So far as I can see, there really is no good reason for the "waves" at this point. IMHO they should just let all of us original 20,000 reservation holders order, regardless of our location. As it is, I probably have at least 6 months and maybe 8-9 months from now (beginning of August) until I can take delivery of my LEAF. It will be painful watching those in Maryland and New Jersey who weren't part of the original 20,000 take delivery while I sit here and wait.

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redLEAF
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Re: 2010 reservations

Sun Aug 07, 2011 9:34 am

tps wrote:
Stanton wrote:I think Nissan's decisions around where/when to launch were very simply based on:

1) Warm weather plus proximity to (Long Beach) port
2) Population size

Having lived for 20 years in northern Indiana, I can definitely say that the weather is much milder here than Chicago. Yet we're in "wave 4" (before the end of the year) whereas Chicago is in "wave 2" (beginning of August). My PD is less than 5 miles from New Jersey, a "wave 3" state.

IMHO they should just let all of us original 20,000 reservation holders order, regardless of our location. As it is, I probably have at least 6 months and maybe 8-9 months from now (beginning of August) until I can take delivery of my LEAF. It will be painful watching those in Maryland and New Jersey who weren't part of the original 20,000 take delivery while I sit here and wait.
Agree on the Chicago winters, although now that '12 MY will have the cold weather package included its a moot point

Also agree on letting the original 20K place their orders, but without the dealer support you know they won't do it -- PA is right behind IL on population size but perhaps they had a lot lower number of of registrations, I guess we'll never know ---
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evnow
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Re: 2010 reservations

Sun Aug 07, 2011 10:07 am

tps wrote:... we have maybe a 2 week advance over those who didn't reserve back then.
You know difference of 2 weeks doesn't translate into how far ahead of the queue the tier 2 order is compared to others. As long as everyone was able to order before the orders were opened for general population (in T1 & 2 states) it should be fine. That 2 weeks may translate to being 3 months ahead ...

My guess is, that was the calculation behind the 2 weeks. Nissan doesn't want orders to dry up ... they probably thought they won't get that many orders in T2 states.
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tps
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Re: 2010 reservations

Sun Aug 07, 2011 7:15 pm

redLEAF wrote: Also agree on letting the original 20K place their orders, but without the dealer support you know they won't do it
I'll be watching carefully and asking my PD to find out just what changes they make before I am allowed to order, but I'm betting it won't be much they haven't already done.

And I'll asked Nissan directly next weekend when Drive Electric event is in Philly. Of course, I won't pop that question in front of the crowd and put them on the spot, but I'll take them aside at some point and ask why PA has to wait.

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Re: 2010 reservations

Mon Aug 08, 2011 4:23 am

you could easily get an orphan 2012 in December from a Va dealer

if you want some help with that let me know :)

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