goldbrick wrote: ↑
Sun Feb 21, 2021 8:41 pm
Well, it turns out after unpacking everything that one of the panels is ruined so I'm going to re-submit my application for 11 panels instead of 12 (385W). I need to contact the shipping company but I'm not optimistic since it's been almost a week since delivery. I waited until the weekend to unpack the panels so I could have a helper during the day so that's on me. What really burns my britches though is that they damaged it and then tried to hide it. Something fell across the top panel and must have bent the side rails a bit. Then this panel was restacked on the pile upside down to hide the damage the side rails were straightened out. I saw and photo-graphed the damage to the rails underneath (on top after the flip) but didn't think it would cause an issue. It wouldn't but that damage was actually from the rails buckling under the load to the other side. Someone was careful to get the sides straight again since I sighted down them when looking for damage. What I didn't do is lift the panel off the pile to see if the glass was cracked (it's a mess).
Hopefully others can learn from this in the future and I will certainly be less trusting in the future.
The good news is that 11 panels will fit better than 12, I'll be under 120% so can continue with permitting while giving the shipper hell, and I'm planning more panels in the future anyway.
I added a new solar system over the summer / fall, and when I my equipment arrived via XPO, it looked fine.
Luckily my son and I decided to unpack it anyway. Sure enough, the bottom panel of the stack of 20 was shattered.
So just a few hours after XPO had come and gone, I was on the phone with the company that I had bought the package from.
I paid a bit more than doing the system piecemeal by getting it from a well known solar warehouse here in CA.
The next day they had a replacement panel on its way to me.
Funny thing is, I later tested the damaged panel and it worked fine. My guess would be even shattered it was putting out 90% or more.
I have it stowed in my shed to use for something later, maybe some off grid stuff, for a greenhouse, or the shed.
ALWAYS, ALWYAS check all the equipment. I think the company I worked with said I had 2 days to report shipping damages.