RPadTV
Posts: 11
Joined: Mon Jun 30, 2014 12:33 am
Delivery Date: 30 Jun 2014

Re: A Note From A Leaf Salesman

Sat Jul 12, 2014 10:12 am

cgaydos wrote: I sympathize. Did you haggle in person or via email/phone? And since you wanted a LEAF with QC why did you settle for a Focus that has no QC?

It's probably too late for you now, but if I were in the same situation I'd have gotten quotes from bay area high-volume LEAF dealers such as Boardwalk Nissan and Sunnyvale Nissan. You'd almost certainly save more than enough to pay for the cost of shipping your LEAF to LA (or you could drive if you wanted to take your time and recharge).
It was both via phone and in person. I settled on the Ford, mostly because of price -- it was really that much better than any of the Leaf quotes I received. It does have a few other aspects I like better than the Leaf.

DaveinOlyWA
Posts: 14149
Joined: Sat Apr 24, 2010 7:43 pm
Delivery Date: 16 Feb 2018
Leaf Number: 314199
Location: Olympia, WA
Contact: Website

Re: A Note From A Leaf Salesman

Sun Jul 13, 2014 8:04 am

RPadTV wrote:After going through five LA-area Nissan dealerships, I was unable to get a price that I could accept. To be fair, it would have been better if I started at the end of June. The whole process of haggling, getting dealers to match prices, etc. was annoying and outdated. While I really wanted a Leaf with QC, I'm settling for a Ford Focus Electric. My experience with two of the Ford dealers was just as annoying as the five Nissan dealers I tried to work with. Thankfully, the third dealer was able to nail everything down over email with me and I'm going to sign tomorrow, for a price much better than what I could find for Leaf S + QC.

I do agree with the other posters that say the Tesla model is the future.
that is one hell of a settlement. curious as to your impressions 6 months from now. keep us posted
2011 SL; 44,598 miles. 2013 S; 44,840 miles.2016 S30 deceased. 29,413 miles. 2018 S40; 15,000 miles, 478 GIDs, 37.0 kwh 109.81 Ahr , SOH 94.61, Hx 120.15
My Blog; http://daveinolywa.blogspot.com" onclick="window.open(this.href);return false;

aarond12
Forum Supporter
Posts: 383
Joined: Thu Jun 27, 2013 11:42 am
Delivery Date: 17 Oct 2015
Leaf Number: 311353
Location: Dallas, TX

Re: A Note From A Leaf Salesman

Sun Jul 13, 2014 12:13 pm

I do sympathize with the OP in regards to the surveys being their livelihood. If something goes awry, though, what other recourse do we have? For example, a long time ago, I pre-ordered one of the new, hot vehicles at the time. Talking with the salesperson, I agreed with $500 over invoice. Not great, but I enjoy being an early adopter sometimes.

When my car came in, the salesperson didn't work there anymore and the dealership "lost" my paperwork where we agreed for $500 over invoice. They said they want $2000 over invoice or they're not selling the car to me. I had just sold my previous vehicle to a private buyer so I was pretty much over a barrel. I ponied up and took the car since I knew they could sell the car for the same price to someone else, so there was no disadvantage to them if I walked away.

When I got the corporate survey in the mail, I gave them all "1"s. I felt bad about giving the "1"s to the service department, which was very good and helpful, but I wanted to inflict the maximum damage I could to these bastards. Sure enough, about a week later the owner of the dealership called me, quite irate. Tough s--t. I told him if I wasn't screwed by his dealership, he wouldn't get such a poor review.

The dealership lost their "5 star" award for that month and, shortly thereafter, was sold to another owner. While I don't think I had much to do with it, I feel good that my bad survey actually had an effect.

I feel bad for poor reviews on surveys when they are not warranted and their effect on salespeople, but don't take that away from us as consumers. If something is truly wrong, we still need some method of making our displeasure known. If surveys have a 1-10 rating, maybe the scale should be less granular. Make a 1-5 scale or even a 1-4 scale.
2012 Mitsubishi i-MiEV ES (lease ended) • 2015 Nissan LEAF S • 2019 Kia Niro EV EX
Mods: Matte black Juke wheels, LED headlights and accessory lights, horn, CarPlay receiver

mkjayakumar
Posts: 1219
Joined: Thu Mar 08, 2012 9:13 am
Delivery Date: 08 Mar 2012
Location: Plano, TX

Re: A Note From A Leaf Salesman

Sun Jul 13, 2014 4:16 pm

What surveys..? I have never filled any surveys for any of my cars in the past.
2011 Leaf, 30K miles, returned after 24 month lease.
Currently leasing 2014 Leaf SV.

DaveinOlyWA
Posts: 14149
Joined: Sat Apr 24, 2010 7:43 pm
Delivery Date: 16 Feb 2018
Leaf Number: 314199
Location: Olympia, WA
Contact: Website

Re: A Note From A Leaf Salesman

Mon Jul 14, 2014 10:12 am

mkjayakumar wrote:What surveys..? I have never filled any surveys for any of my cars in the past.
they are only for new car purchase/leases and you normally get them by mail or email within a week of delivery. it would be very unusual for you not to have gotten one
2011 SL; 44,598 miles. 2013 S; 44,840 miles.2016 S30 deceased. 29,413 miles. 2018 S40; 15,000 miles, 478 GIDs, 37.0 kwh 109.81 Ahr , SOH 94.61, Hx 120.15
My Blog; http://daveinolywa.blogspot.com" onclick="window.open(this.href);return false;

mkjayakumar
Posts: 1219
Joined: Thu Mar 08, 2012 9:13 am
Delivery Date: 08 Mar 2012
Location: Plano, TX

Re: A Note From A Leaf Salesman

Mon Jul 14, 2014 11:02 am

Oh it is possible I might have received one for each car I bought in the past. I don't fill surveys unless someone puts a gun in my head. I had always presumed surveys are done for self-aggrandizement and not for improving the experience.

I
2011 Leaf, 30K miles, returned after 24 month lease.
Currently leasing 2014 Leaf SV.

User avatar
TomT
Posts: 10642
Joined: Sun Aug 08, 2010 12:09 pm
Delivery Date: 01 Mar 2011
Leaf Number: 000360
Location: California, now Georgia
Contact: Website

Re: A Note From A Leaf Salesman

Mon Jul 14, 2014 11:03 am

Were I to buy another Leaf in the future, I would go back to Danny and Joanne at Fontana Nissan in a heartbeat, even though they are 65 miles from me! The absolutely best dealership experience I have ever had!
RPadTV wrote:After going through five LA-area Nissan dealerships, I was unable to get a price that I could accept. To be fair, it would have been better if I started at the end of June. The whole process of haggling, getting dealers to match prices, etc. was annoying and outdated.
Leaf SL 2011 to 2016, Volt Premier 2016 to 2019, and now:
2019 Model 3; LR, RWD, FSD, 19" Sport Wheels, silver/black; built 3/17/19, delivered 3/29/19.

User avatar
kikbuti
Posts: 101
Joined: Wed Apr 03, 2013 7:28 pm
Delivery Date: 14 Apr 2017
Leaf Number: 311978
Location: Cincinnati, OH

Re: A Note From A Leaf Salesman

Mon Jul 14, 2014 11:22 am

I must appreciate my Leaf salesperson, Christian Penafiel, at Kings Nissan in Cincinnati. I saw a complaint in this forum about other salespeople at this dealership. Christian has been attentive and informative. I have purchased three Nissans from him including my current Leaf. Negotiations are effortless and purchases are usually near dealer cost even without VPP.

I recently sold my wife's Land Rover and have experienced some of the horrors that I have been reading about on this forum. Many auto dealers and their salespeople really stink. It's shameful. Selling cars is a lot easier than they make it out to be. We would have bought a car by now had we run across a decent salesperson at a decent dealership. I found one dealership in Nashville that tried to charge me a $595 documentation fee. Really? $595 for five bucks worth of documentation?

My Leaf is now our only vehicle limiting us to 80 mile round trips or less. I'll deal with it for now and rent something else if I need it.
2013 Cayenne Red Leaf SL ordered April 3rd Delivered April 17, 2013 2-yr lease ended

2016 Pearl White Leaf SL Premium April 14, 2017
Siemens VersiCharge 240V 30A EVSE

2017 Volvo XC60 Inscription

DaveinOlyWA
Posts: 14149
Joined: Sat Apr 24, 2010 7:43 pm
Delivery Date: 16 Feb 2018
Leaf Number: 314199
Location: Olympia, WA
Contact: Website

Re: A Note From A Leaf Salesman

Mon Jul 14, 2014 11:24 am

mkjayakumar wrote:Oh it is possible I might have received one for each car I bought in the past. I don't fill surveys unless someone puts a gun in my head. I had always presumed surveys are done for self-aggrandizement and not for improving the experience.

I
i actually deleted the first two attempts at a survey due to my spam filter. it was not until my salesman advised me he was sending it that i realized "hey, I've seen this before!"
2011 SL; 44,598 miles. 2013 S; 44,840 miles.2016 S30 deceased. 29,413 miles. 2018 S40; 15,000 miles, 478 GIDs, 37.0 kwh 109.81 Ahr , SOH 94.61, Hx 120.15
My Blog; http://daveinolywa.blogspot.com" onclick="window.open(this.href);return false;

User avatar
TomT
Posts: 10642
Joined: Sun Aug 08, 2010 12:09 pm
Delivery Date: 01 Mar 2011
Leaf Number: 000360
Location: California, now Georgia
Contact: Website

Re: A Note From A Leaf Salesman

Mon Jul 14, 2014 11:31 am

My spam filter is smarter than I thought! It invariably flags everything from Nissan Corporate... :lol:
DaveinOlyWA wrote:i actually deleted the first two attempts at a survey due to my spam filter. it was not until my salesman advised me he was sending it that i realized "hey, I've seen this before!"
Leaf SL 2011 to 2016, Volt Premier 2016 to 2019, and now:
2019 Model 3; LR, RWD, FSD, 19" Sport Wheels, silver/black; built 3/17/19, delivered 3/29/19.

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