OrientExpress wrote: ↑
Sun Oct 04, 2020 1:04 pm
There was an issue with DTA reservation charger at Lucky’s on Bernal road not showing up on the app for a while, but it was available for free use by calling the EVgo help line.
But that bug has been fixed and it has been showing up on the app for a couple of weeks now.
While bumping into a Bolt driver at Lucky's at Bernal, we discovered the the reserve button is broken in the Android version of their app. He uses Android and has never been able to reserve. He had to call them to start the charger. I'm an iOS guy but also carry an Android work phone. Sure enough, I can confirm that for both Lucky's at Bernal and Pacific Pearl Pleasanton (have never been there yet), both of their reservation chargers show a greyed out non-functional reserve button on their Android app while they both work and aren't greyed on iOS.
This is with app versions 3.2.3 and 3.3.0 for both platforms.
I dropped the DTA Android support folks an email. The Bolt driver also mentioned it to the CSR on the phone.
15 weeks ago, when the only reservation station was Pacific Pearl, a Bolt driver pinged me on FB about how to reserve as he said he couldn't on his Android phone. I shrugged as I had no reason to go there, so I never tried. I guess it might be a long-standing bug.
Tuesday night update: Amazing! I was at Lucky at Bernal having used my 3rd reservation and about to leave and a gen 1 Leaf driver pulls up to DC1 (the non-reservation station). I ask if he wants to switch to DC2. He said he was good. i told him I could get him charging for free. Apparently, he didn't know about DTA and planned to pay EVgo. I got him going on CHAdeMO on DC2, the "reservation" station and showed him the app. I suggested he get the app himself since the reservation was going to end at 9:55 and stop charging....
He was also lucky that the CHAdeMO handle on DC2 was repaired recently.
He also didn't know about Plugshare, which I showed him. I didn't ask but I suspect the Leaf was bought used. It had steel wheels but with hubcaps that I've seen on other used Leafs but that are definitely NOT stock S trim hubcaps.
Wednesday PM update: I noticed my Android phone now has their app version 3.3.1 and now the Reserve button works for both Lucky in San Jose and Pacific Pearl in Pleasanton.