She said the waiver would not work since I have already ordered the car. Issue to be escalated
I also have a waiver in place, because there's a delay in the finalization of the TOU/EV procedure by my local utility. I called and the Nissan people said that since I have a waiver, "nothing else mattered." They said my car is ordered and nothing can be changed. The current quote does not expire until 12/31/10, which may be after the delivery of the first cars.
I personally think they had this button to push prior to the release of the delivery dates and they just pushed it. Some folks will order the charger without complaint, some will complain and get a waiver, and some will have "special circumstances" that need to be escalated.