The bit.ly link simply leads to http://www.mynissanleaf.com/viewtopic.p ... 82#p229382" onclick="window.open(this.href);return false; (1st post of this theads).We at Nissan are committed to our customers and our products. After concerns arose about battery capacity loss in Phoenix-area LEAFs, Nissan tested the vehicles and has concluded that loss is consistent with usage. Learn more about the tests and results - http://bit.ly/SjIULF" onclick="window.open(this.href);return false;. Thanks to all of our LEAF Owners who have shared their feedback with us – your input has been invaluable.
What Nissan dialogue in the MyNissanLEAF forum is Carla talking about???mwalsh wrote:This was just received from Nissan. I will post a .pdf copy of the file I received once I can get it converted.
OPEN LETTER TO THE LEAF COMMUNITY
From Carla Bailo
....We look forward to continuing our dialogue here in the MyNissanLEAF forum and within the Nissan LEAF community.
Senior Vice President, Research & Development – Nissan Americas
What Nissan dialogue in the MyNissanLEAF forum is Carla talking about???
Has there been any Nissan LEAF representation on this MyNissanLEAF forum that I'm not aware of??? So far I thought it's been mostly the LEAF owners talking amongst themselves on this forum.
Ms Carla Bailo, if you really mean what you said above, please participate on the MyNissanLEAF forum yourself and help answer our questions. There are NUMEROUS legitimate questions that we'd like to ask you. I promise that the questions will be professional, courteous and civil. If any of them are not, you can refuse to answer them and everybody would respect that. We can ask the forum to set up a special Nissan Rep section for the Q&A, and have moderators monitor this special section to keep the dialogue on the up and up, professional and courteous.
If you don't really mean what you said above, then I wonder if you really mean any other things you said in the letter, like "We at Nissan stand by our product, and we also stand by our customers."
If you really stand by your customers, why don't you come to this forum, stand by us, and participate with us to "continue your dialogue here in the MyNissanLEAF forum" like you claim you already have been doing?
Thanks for that heads up.. I just posted a snarky comment.cwerdna wrote:For those of you who don't follow the Nissan FB page, they posted at https://www.facebook.com/Nissan/posts/443432732375883" onclick="window.open(this.href);return false;We at Nissan are committed to our customers and our products. After concerns arose about battery capacity loss in Phoenix-area LEAFs, Nissan tested the vehicles and has concluded that loss is consistent with usage.
These 3 'guidelines' you suggest should be part of the documentation with all new vehicle sales of the LEAF. The open letter specifies 76% for Phoenix based on actual vehicle data, so they should have vehicle data for all regions now, especially the launch states. I for one am very keen to know if Nashville is above or below global estimates and what to expect. This will help me decide on purchase or lease of the 2013 LEAF. I'll continue to take the govt incentives to pay for my first year depreciation and upgrade until the credits expire.drees wrote:+1. It's just more of the same CYA gobblygook.gsleaf wrote:Ouch, I was hoping for a better response.
I've thought this for a while now - but really Nissan's biggest failure here (if this is truly normal) is the complete lack of transparency in terms of what to expect in terms of actual range and long-term capacity loss.gsleaf wrote:If they truly believe this they would have a better battery warranty. I LOVE my Leaf, but I can't recommend them anymore because of this issue.mwalsh wrote:We at Nissan stand by our product, and we also stand by our customers.
All you need to do are these 3 things:
1. Produce an "ideal" speed/range chart that lets you know how fast/far you can travel on a single charge in a new car. All new cars should be able to match these numbers at a minimum. The data in NTB11-076a is not good enough, but it's a good start.
2. Provide guidelines on how capacity will be reduced over the warranty period based on where you live assuming typical usage (used as daily commuter, parked in sunny parking log, parked in garage, etc).
3. Provide guidelines on how tweaking usage habits may improve or reduce capacity loss over time. How does calendar life change when using 80% vs 100% charging? How does calendar life change when averaging 3.5 mi/kWh vs 4.5 mi/kWh?
Sorry, downeykp, but I disagree with your comment that the Leaf is a "piece of Sh*tdowneykp wrote:So I guess at this point, who is satisfied with Nissan's response? Additionally, is there anyone out there who would recommend a Leaf or any Nissan product to anyone? This is not standing by a customer!!
We went out on a limb and trusted Nissan and believed all of their BS. We paid a lot of money to try and help foster the real ev movement and this is the thanks we get. This really pis*es me off because I actually purchased this piece of Sh*t.
I have no choice. Something better from Nissan had better be coming.