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Networking the free DCQC chargers at Nissan dealers

Posted: Thu Feb 13, 2014 12:27 pm
by PaulScott
We received a notice from Nissan that our first year of free charging may be coming to an end here at the dealer. They are giving us three choices. Please see the following and give me your opinion. We are on the fence, but currently leaning toward the Chargepoint option at our store (Nissan of Downtown LA). We can set a price with Chargepoint for users, but we can't with EVGO. EVGO has a better warranty of 4 years vs. 1 year with Chargepoint.

What do users of these stations prefer?
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First off, congratulations for participating in the Nissan DC Quick Charger Program. With your installation complete the second part of our program is to offer Dealerships the opportunity to Network these Chargers. Currently you activate your Quick Charger using an RFID key fob. Both options presented here would replace your current means of operating the Charger.

Benefits of Networking are:
1. Allows EV Drivers to find, locate and determine Quick Charger Status
2. Attracts existing and potential new Customers to your Dealership
3. Provides real time metrics on health and usage of the Quick Charger
4. Allows Dealers to monetize each Quick Charging event and create a revenue stream

These are options you have to choose from:
Option 1 – Choose NRG eVgo as your network provider. Free to the Dealer
Option 2- Choose Charge Point as your network provider. Free to the Dealer
Option 3- Choose neither and continue to provide free charging to EV drivers. Caution – should you elect to choose this option then decide later you want to be able to network this Charger, Nissan will not pay for this. Approximate cost to install at a later date is $2,000.

Free Network installation offer, over $2,000 value, expires on March 31, 2014.

Re: Networking the free DCQC chargers at Nissan dealers

Posted: Thu Feb 13, 2014 12:30 pm
by hill
I'd vote for chargepoint IF that includes email notices when a Chademo you've use in the past, goes DOWN. Nothing worse than relying on a DOA Chademo. I knonw it'd be WAY beyond expectation to actually be notified on when restoration is done.
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Re: Networking the free DCQC chargers at Nissan dealers

Posted: Thu Feb 13, 2014 12:42 pm
by thankyouOB
option three. you are building a brand and that is part of the cost.

i cant believe 2k as a capital expense is even an issue in the decision-tree.

this from someone who has turned down offers to qc instead of L2 at my dealership. I didnt need it to get home.

Re: Networking the free DCQC chargers at Nissan dealers

Posted: Thu Feb 13, 2014 12:57 pm
by PaulScott
thankyouOB wrote:option three. you are building a brand and that is part of the cost.

i cant believe 2k as a capital expense is even an issue in the decision-tree.

this from someone who has turned down offers to qc instead of L2 at my dealership. I didnt need it to get home.
I understand and agree that it's good for the brand to offer free charging, and if it were up to me, I'd want to do that, however, these machines are not fail proof, and there are occasional outages, and the everpresent threat of a mechanical failure for which we would be responsible. Given the costs involved to repair, the dealer may just have the charger pulled out.

Re: Networking the free DCQC chargers at Nissan dealers

Posted: Thu Feb 13, 2014 2:03 pm
by Elephanthead
Option 4 sell it on ebay.

Re: Networking the free DCQC chargers at Nissan dealers

Posted: Thu Feb 13, 2014 2:29 pm
by JeremyW
Chargepoint's network is pretty good, and most EV drivers already have a card. ANYTHING to stop having to go inside to get the fob would be nice!! :)

Re: Networking the free DCQC chargers at Nissan dealers

Posted: Thu Feb 13, 2014 2:33 pm
by 91040
I prefer ChargePoint. More important would be making these stations available 24-7.

Edit- As WalterBays points out below, EvGo is subscription based. I do not want to be forced into paying a monthly fee to have access to QCs at dealers. Also, want to be sure that if they take over these QCs, they will not be counted towards the numbers required to be deployed by their settlement with the State of California.

Re: Networking the free DCQC chargers at Nissan dealers

Posted: Thu Feb 13, 2014 2:40 pm
by walterbays
1st answer: pick either. I have both cards. Dealer DCQC was a big and necessary infrastructure improvement. Though I've not used it yet, its very existence reassures me I won't be stranded, which makes Leaf a viable choice over PHEV. Both Chargepoint and EVgo are well run and well maintained networks. Going on either will be a further improvement. No more running around the dealership trying to find the magic fob, and trying to persuade uninformed employees that you're entitled to charge. No more waiting on a driver ahead of you who doesn't really need the charge but wants to save $1 of home electricity. Just like other Chargepoint and EVgo stations, you have the card, you quickly and easily start the charger, you pay for your charge, and you're entitled to charge, no questions asked.

Personally I'd prefer you pick EVgo. That's because I'm in San Diego where EVgo is on the verge of building a viable network for which I'd pay a subscription fee. The more stations which join EVgo the greater the value of my subscription. Especially valuable would be stations in Los Angeles where EVgo barely has a toehold, whose presence would facilitate "in network roaming".

If I lived in Los Angeles where Chargepoint is ubiquitous I'd hope for San Diego dealers to pick Chargepoint for the same reason.

From a public policy standpoint I'd hope that dealers everywhere would pick whichever network has the lesser presence in their area, to promote competition. With Blink seeming not very interested in maintaining and running their network, whatever competition there is will be between Chargepoint and EVgo. It would be unfortunate if they ended up with a de facto division of the market, like cable TV companies, with no restraint on price increases and service decreases.

Re: Networking the free DCQC chargers at Nissan dealers

Posted: Thu Feb 13, 2014 2:45 pm
by TomT
First choice, of course, would be option 3. Second choice would be option 2. Option 2 would be much more palatable if the cost was set low and it insured better access to the charger.
PaulScott wrote: Option 2- Choose Charge Point as your network provider. Free to the Dealer
Option 3- Choose neither and continue to provide free charging to EV drivers. Caution – should you elect to choose this option then decide later you want to be able to network this Charger, Nissan will not pay for this.

Re: Networking the free DCQC chargers at Nissan dealers

Posted: Thu Feb 13, 2014 2:52 pm
by palmermd
TomT wrote:First choice, of course, would be option 3. Second choice would be option 2. Option 2 would be much more palatable if the cost was set low and it insured better access to the charger.
PaulScott wrote: Option 2- Choose Charge Point as your network provider. Free to the Dealer
Option 3- Choose neither and continue to provide free charging to EV drivers. Caution – should you elect to choose this option then decide later you want to be able to network this Charger, Nissan will not pay for this.
Well, they don't have to be exclusive. I much prefer the ChargePoint network, and since you get to set the price with them, you could set the price to "free".