What a bummer. There is obviously something amiss with these early-model Leafs. I had only 34,000 miles and 10 days out of warranty...
AVTA testing showed 2011-12 LEAFs had defective packs (under 24 kWh capacity) on delivery.
The class action settlement (I opted out) only compensated those LEAF owners who drove atypically high miles per year.
You'd think that this is the exact type of loyal customer to whom you would extend a helping hand, but after speaking to multiple representatives, their reply was simply that a faceless board has decided that this is over. No offer of a 90/10 or 80/20 split (as others have received in the past), no appeal, no human that I can speak to...
You might want to try BBB, next.
My LEAF still has 9 bars (~43.5 Ahr) after ~56 k miles, but it will not be able to reliably make my usual up-to ~60 mile trip to town, ending with a ~1,500 foot hill climb, at any reasonable speed, with a reasonable reserve, by the time below-freezing temperatures arrive this Winter.
I was content to let Nissan replace the pack after the dash display got to 8 bars, but now see no reason to wait, and opened a case with the BBB this morning.
Hopefully, this may allow a discussion with a person who is not limited to the script given the operators at Nissan's 800 number.
If not, on to arbitration, lawsuit? Hard to believe Nissan would allow that to happen, but who knows.
I am in Los Angeles and my effective range is now about 40 miles. I can't even make it to downtown and back...
Are you using the entire
Over one-third of my LEAF's actual kWh capacity is now below the LBW, and it should still cover close to 60 ~level miles at (right lane) freeway speed, under moderate temperatures, by using the whole pack.
If possible, try working through a reputable dealership/service advisor advocate...
Good advice, but FYI, both my local service advicor, and the GM of my servicing dealer were very cooperative with me, but both say all theier contacts indicate complete termination of all LEAF pack goodwill