But I am not sure if another service advisor will be able to give you any advice on how to deal with your own local dealership rep. No harm in just having a conversation...
IIRC, when he was previously processing my 80/20 paperwork for Nissan, my local service rep makes references to "NRS". I can only guess it means Nissan Regional Support. I think NRS will be different for all parts of the USA. Good luck anyways.
garsh wrote:It's worth a shot. I've had my battery checks done each year, and they've always given me a 5-star report. We'll see if that's worth anything. I need to stop by my dealer tonight anyhow - I'm dropping off the Leaf to get a new inspection sticker (just had to have the windshield replaced due to a crack) and a brake fluid flush (it's been 86,000 miles - I think it's due now).mxp wrote:If only you were here in the SF Bay Area, I would have directed you to my local service advisor whom I have worked with in getting both our 2011 Leafs replaced on 80/20 split. One caveat, I did have ALL my battery checks done (regardless how silly it was) and this was a key factor.
Is there any chance you can send me the name & number of your service advisor? If the dealership is willing to work as my advocate, maybe they can give my guy some advice for dealing with Nissan corporate.