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Re: Fenix Power: A new third party battery replacement?

Posted: Thu Mar 19, 2020 9:06 am
by jlv
But they're updating their web site! That's important you know. It means they are doing something. Just not related to batteries.

Re: Fenix Power: A new third party battery replacement?

Posted: Thu Mar 19, 2020 8:18 pm
by johnlocke
jlv wrote:
Thu Mar 19, 2020 9:06 am
But they're updating their web site! That's important you know. It means they are doing something. Just not related to batteries.
Still long on sizzle, short on steak! Also, if you read carefully, it seems they've lost their major backer and still no prototype battery. I want these guys to succeed but they keep shooting themselves in the foot.

Re: Fenix Power: A new third party battery replacement?

Posted: Fri Mar 20, 2020 1:52 pm
by jjeff
johnlocke wrote:
Thu Mar 19, 2020 8:18 pm
jlv wrote:
Thu Mar 19, 2020 9:06 am
But they're updating their web site! That's important you know. It means they are doing something. Just not related to batteries.
Still long on sizzle, short on steak! Also, if you read carefully, it seems they've lost their major backer and still no prototype battery. I want these guys to succeed but they keep shooting themselves in the foot.
The fact that the OP hasn't even bothered to post to this thread since the first few pages tells me it's vaporware.....

Is Fenix a total scam? Anyone been able to receive refund??

Posted: Tue Mar 24, 2020 5:39 pm
by 20nissanl3af13
I sent an email to refund email address on 1/27/20 for a refund for my Fenix Power deposit. Have not heard/received a word from them.

Has anyone had any response lately from Fenix??

Re: Fenix Power: A new third party battery replacement?

Posted: Tue Mar 24, 2020 5:58 pm
by cwerdna
Still nothing substantial at https://fenix.systems/blog. https://fenix.systems/social/2020/03/22 ... onsibility claims they lost a customer support person.

Re: Fenix Power: A new third party battery replacement?

Posted: Wed Mar 25, 2020 6:02 am
by DougWantsALeaf
I never felt like their offer was that much more compelling than just buying/leasing a new Leaf or just paying for a battery replacement. I think it was going to be a touch business model to manage.

Re: Fenix Power: A new third party battery replacement?

Posted: Wed Mar 25, 2020 6:18 am
by SalisburySam
DougWantsALeaf wrote:
Wed Mar 25, 2020 6:02 am
I never felt like their offer was that much more compelling than just buying/leasing a new Leaf or just paying for a battery replacement. I think it was going to be a touch business model to manage.
Today, I agree. But when I put my deposit in with Fenix, replacement Nissan batteries were $8500+ making the Fenix model very competitive for those of us who actually like our 2012 SL’s and a sort of OK life extender...not great, but OK.

Now, however, I’m thinking of why bothering with all this for a 70-mile-range vehicle, regardless of how much I like it. I’ve been looking at 2014 and 2015 Tesla Model S vehicles. More costly than a battery replacement surely, but a lot more vehicle. And less costly than a new LEAF SL+. Still love my Model 3 purchased new in July, 2018.

Re: Fenix Power: A new third party battery replacement?

Posted: Wed Mar 25, 2020 9:27 am
by theblueleaf
I posted this in the other thread, but I thought this should go here too...


I've been trying to get a refund since mid/late-February and have sent several emails and received no replies. Their website (just updated in the last week or two) says this about refunds:
What happens after you send that email:
*Note: we are currently transitioning our business finances in relation to investment funding, refunds may experience a delay of up to 2 weeks.
We monitor that email throughout the day, if sent prior to 5 PM Pacific time, you will see a same-day reply confirming your request via your preferred contact method. After that time your confirmation may be the following day.
Depending on how you read that, you might get a reply same-day or within two weeks. Either way, they have repeatedly missed that in my case.

Do I think it was originally a scam? No, not a scam, but I knew going into it that they might not deliver. What I did not envision was them failing (through non-response) to issue refunds while still trying to take new deposits.

I would strongly urge anyone considering placing a deposit to consider the fact that people asking for their refunds are not able to even get a response.

I wanted to go through them to get a new battery, but they just haven't delivered or even come close to their original time frame for doing so. I had to go through Nissan instead.

Re: Fenix Power: A new third party battery replacement?

Posted: Wed Mar 25, 2020 10:56 am
by Dooglas
theblueleaf wrote:
Wed Mar 25, 2020 9:27 am
Do I think it was originally a scam? No, not a scam, but I knew going into it that they might not deliver. What I did not envision was them failing (through non-response) to issue refunds while still trying to take new deposits.
The difference between taking deposits for a product you will never deliver, and taking deposits for a product you later find you can not deliver is mostly a question of how well grounded you were in reality from the start. The result is the same.

Re: Fenix Power: A new third party battery replacement?

Posted: Wed Mar 25, 2020 11:04 am
by SalisburySam
Dooglas wrote:
Wed Mar 25, 2020 10:56 am
The difference between taking deposits for a product you will never deliver, and taking deposits for a product you later find you can not deliver is mostly a question of how well grounded you were in reality from the start. The result is the same.
Disagree. The former is fraud, the latter is either inadequate planning or unforeseen issues (coronovirus anyone?).