DaveinOlyWA
Posts: 14819
Joined: Sat Apr 24, 2010 7:43 pm
Delivery Date: 16 Nov 2019
Leaf Number: 319862
Location: Olympia, WA
Contact: Website

Re: 24 kWh Battery replacement cost back down to $5500

Fri Jun 12, 2020 8:40 am

69800 wrote:
Fri Jun 12, 2020 5:40 am
I talked to nissan customer service on June 6 and they said the sale price was still good. Same with my dealer around $6000 installed.
For those of you who have done this the dealer Just emailed me and said he has to have a battery health check before he can order which means I have to trailer it 100 miles one way to get it done. Why would nissan need this? Also they want me so sign some kind of disclosure paperwork. What is this all about?
thanks
Well one "possible" reason is the discounted price is only available if you have lost at least 4 bars. This makes sense and I would do the same for a limited resource as I expect this to be a promotional offer only.
2011 SL; 44,598 mi, 87% SOH. 2013 S; 44,840 mi, 91% SOH. 2016 S30; 29,413 mi, 99% SOH. 2018 S; 25,185 mi, SOH 92.23%. 2019 S Plus; 10,081 mi, 95.03% SOH
My Blog; http://daveinolywa.blogspot.com" onclick="window.open(this.href);return false;

zialeaf
Posts: 20
Joined: Wed Sep 25, 2019 8:21 am
Delivery Date: 01 Jan 2011

Re: 24 kWh Battery replacement cost back down to $5500

Sat Jun 13, 2020 9:55 am

TriangleSquare wrote:
Mon Jun 08, 2020 1:07 pm
zialeaf wrote:
Mon Mar 30, 2020 7:21 am
Boxman wrote:
Sun Mar 29, 2020 10:47 pm


How did it go, Steve?
Unfortunately it turned into a fiasco. Upon removing the original battery, a pack rat infestation was discovered, complete with a large, live pack rat who had been along for the ride, which then bolted and ran out of the shop.

Wiring damage was discovered. Insurance claim filed. Insurance company formula blows up, they declare the vehicle a "total loss." Insurance company now saying my only options are take their offer, or buy the car from them! Currently arguing with them. Dealer is keen to help (they obviously need the business), and is bending over backwards to with a killer deal for replacing the damaged wiring harness and installing the new battery. I need to resolve the dispute with my insurance company before I can move forward.

So my LEAF is currently in limbo at the dealer, battery is out, and it's going nowhere for now! The new battery is hanging out, waiting to be installed.

Steve
How did this play out? Did you buy it back salvage?
The dealer worked with me to bring the cost of the needed wiring harness and shop rate down so I could get my insurer to reappraise the vehicle and repair cost, which got the claim figure back to within the market value + margin ratio that the insurer wanted. They funded the repair after all, and my LEAF is back on the road, and all is well!

DaveinOlyWA
Posts: 14819
Joined: Sat Apr 24, 2010 7:43 pm
Delivery Date: 16 Nov 2019
Leaf Number: 319862
Location: Olympia, WA
Contact: Website

Re: 24 kWh Battery replacement cost back down to $5500

Sat Jun 13, 2020 10:14 am

Starting to see random reports that the special price is no more INCLUDING people who already had a dialogue going with a Nissan service dept.
2011 SL; 44,598 mi, 87% SOH. 2013 S; 44,840 mi, 91% SOH. 2016 S30; 29,413 mi, 99% SOH. 2018 S; 25,185 mi, SOH 92.23%. 2019 S Plus; 10,081 mi, 95.03% SOH
My Blog; http://daveinolywa.blogspot.com" onclick="window.open(this.href);return false;

69800
Posts: 165
Joined: Fri Dec 30, 2011 2:21 pm
Delivery Date: 03 Jan 2012
Leaf Number: 16583
Location: North Idaho

Re: 24 kWh Battery replacement cost back up to $8500 !!!

Fri Jun 19, 2020 8:08 am

My leaf is at the dealer. Last week he said the price was still $6000 - sales tax in WA = $5500. Today they called and said the price went up $3000.
I am going to call National and complain that I already had the process going and that they should honer the original price.
2012 SV Delivered Jan 2012
DOM 10/11 Sequence 16583
60000 miles. June 2020
Leaf Spy Pro Ah-46.5/ SOH-70%/Hx-64.01

DaveinOlyWA
Posts: 14819
Joined: Sat Apr 24, 2010 7:43 pm
Delivery Date: 16 Nov 2019
Leaf Number: 319862
Location: Olympia, WA
Contact: Website

Re: 24 kWh Battery replacement cost back up to $8500 !!!

Fri Jun 19, 2020 8:57 am

69800 wrote:
Fri Jun 19, 2020 8:08 am
My leaf is at the dealer. Last week he said the price was still $6000 - sales tax in WA = $5500. Today they called and said the price went up $3000.
I am going to call National and complain that I already had the process going and that they should honer the original price.
How much paperwork do you have to back up your claim?
2011 SL; 44,598 mi, 87% SOH. 2013 S; 44,840 mi, 91% SOH. 2016 S30; 29,413 mi, 99% SOH. 2018 S; 25,185 mi, SOH 92.23%. 2019 S Plus; 10,081 mi, 95.03% SOH
My Blog; http://daveinolywa.blogspot.com" onclick="window.open(this.href);return false;

69800
Posts: 165
Joined: Fri Dec 30, 2011 2:21 pm
Delivery Date: 03 Jan 2012
Leaf Number: 16583
Location: North Idaho

Re: 24 kWh Battery replacement cost back down to $5500

Mon Jun 22, 2020 6:36 am

The service manager and I communicated the whole deal by email. I have everything plus I sighed all of the agreements and service order. They were just getting ready to send in the battery test when they say the price change. on June 18th. I have all of the emails. I am going to have them call Nissan as will I to complain about the bait and switch. Which phone number is best for this situation?

Nissan Consumer Affairs: 855-426-6628
Nissan LEAF: 877-NOGASEV (877-664-2738)
Nissan EV help line 844-850-5333
2012 SV Delivered Jan 2012
DOM 10/11 Sequence 16583
60000 miles. June 2020
Leaf Spy Pro Ah-46.5/ SOH-70%/Hx-64.01

DaveinOlyWA
Posts: 14819
Joined: Sat Apr 24, 2010 7:43 pm
Delivery Date: 16 Nov 2019
Leaf Number: 319862
Location: Olympia, WA
Contact: Website

Re: 24 kWh Battery replacement cost back down to $5500

Mon Jun 22, 2020 6:41 am

69800 wrote:
Mon Jun 22, 2020 6:36 am
The service manager and I communicated the whole deal by email. I have everything plus I sighed all of the agreements and service order. They were just getting ready to send in the battery test when they say the price change. on June 18th. I have all of the emails. I am going to have them call Nissan as will I to complain about the bait and switch. Which phone number is best for this situation?

Nissan Consumer Affairs: 855-426-6628
Nissan LEAF: 877-NOGASEV (877-664-2738)
Nissan EV help line 844-850-5333
All of them. Why choose? I would keep going until I got the answer I am seeking. If you signed a service agreement for work that includes a price estimate, you have ammunition.
2011 SL; 44,598 mi, 87% SOH. 2013 S; 44,840 mi, 91% SOH. 2016 S30; 29,413 mi, 99% SOH. 2018 S; 25,185 mi, SOH 92.23%. 2019 S Plus; 10,081 mi, 95.03% SOH
My Blog; http://daveinolywa.blogspot.com" onclick="window.open(this.href);return false;

69800
Posts: 165
Joined: Fri Dec 30, 2011 2:21 pm
Delivery Date: 03 Jan 2012
Leaf Number: 16583
Location: North Idaho

Re: 24 kWh Battery replacement cost back up to $8500

Mon Jun 22, 2020 6:45 am

Thats what I think. I will hit them all.
2012 SV Delivered Jan 2012
DOM 10/11 Sequence 16583
60000 miles. June 2020
Leaf Spy Pro Ah-46.5/ SOH-70%/Hx-64.01

69800
Posts: 165
Joined: Fri Dec 30, 2011 2:21 pm
Delivery Date: 03 Jan 2012
Leaf Number: 16583
Location: North Idaho

Re: 24 kWh Battery replacement cost back down to $5500

Mon Jun 22, 2020 7:39 am

By the way has anyone have experience with EV Rides in Portland?
2012 SV Delivered Jan 2012
DOM 10/11 Sequence 16583
60000 miles. June 2020
Leaf Spy Pro Ah-46.5/ SOH-70%/Hx-64.01

69800
Posts: 165
Joined: Fri Dec 30, 2011 2:21 pm
Delivery Date: 03 Jan 2012
Leaf Number: 16583
Location: North Idaho

Re: 24 kWh Battery replacement cost back up to $8500 !!!

Mon Jun 22, 2020 9:32 am

I just spoke to Stephani at Nissan EV help and explained that my car is at the dealership with all paperwork done and quote as of June 5 was $5530 installed. She told me that the dealers are independent from Nissan and there is nothing Nissan can do. I said this is a Nissan part. She then tried to tell me that the batteries are from an independent company and that nissan has no control over parts prices.
I just called the service manager and he said the price changed on June 1 up to $7500 + $1000 labor and misc but his computer on June 5 when we made the deal still showed $4500 + 1000 labor.
The service manager agrees that this is BS and Is contacting his Rep to attempt to rectify the situation.
2012 SV Delivered Jan 2012
DOM 10/11 Sequence 16583
60000 miles. June 2020
Leaf Spy Pro Ah-46.5/ SOH-70%/Hx-64.01

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