Is Fenix a total scam? Anyone been able to receive refund??

Sent repeated email requests for a refund of my Fenix Power deposit ($150) starting back on Jan 27. Have not heard a word from them. (Have received at least two general status emails in that time- they still want more customers!!)

Has anyone had any response recently from Fenix?? What is a guy to do??

The owner claimed he would make sure everyone who wanted could get a refund of their deposit, even if "a meteor strikes our offices".
https://mynissanleaf.com/viewtopic.php?f=27&t=26597&p=546845&hilit=refund#p546845

But they didn't put the deposits in an escrow account. He said it didn't matter, as instead they were "investigating blockchain based smart-contracts".
https://mynissanleaf.com/viewtopic.php?f=27&t=26597&hilit=refund&start=100#p548003

Good luck.

I've been trying to get a refund since mid/late-February and have sent several emails and received no replies. Their website (just updated in the last week or two) says this about refunds:

What happens after you send that email:
*Note: we are currently transitioning our business finances in relation to investment funding, refunds may experience a delay of up to 2 weeks.
We monitor that email throughout the day, if sent prior to 5 PM Pacific time, you will see a same-day reply confirming your request via your preferred contact method. After that time your confirmation may be the following day.

Click to expand...

Depending on how you read that, you might get a reply same-day or within two weeks. Either way, they have repeatedly missed that in my case.

Do I think it was originally a scam? No, not a scam, but I knew going into it that they might not deliver. What I did not envision was them failing (through non-response) to issue refunds while still trying to take new deposits.

I would strongly urge anyone considering placing a deposit to consider the fact that people asking for their refunds are not able to even get a response.

I wanted to go through them to get a new battery, but they just haven't delivered or even come close to their original time frame for doing so. I had to go through Nissan instead.