materwelon
Posts: 6
Joined: Thu Oct 04, 2012 5:08 am
Delivery Date: 10 Mar 2012
Leaf Number: 021002

Leaf not charging for second time

Thu Nov 29, 2012 5:19 pm

So last week, my Wattstation stopped working at the same time my Leaf's OBC stopped working. I didn't know (nor was I informed by Nissan at the time) about the apparent issues with the Wattstation and the Leaf. Leaf spent a week at the dealership and got a new OBC. Talked to GE, replaced the fuses in the Wattstation. I was assured by GE that it's not a GE problem. I was assured by Nissan everything was resolved. Ha! Charged it overnight last night, no apparent problems, plugged it in today, got all the right lights and "clunk", walked inside, hit the light switch and lights didn't come on in my house - went back out to the garage, charger was dead again, Leaf won't charge even with the trickle charger (again), breaker to the Wattstation tripped, and my outside "big" breaker flipped. Leaf towed again, in the same rental (that I hate!) from yesterday, and I've had multiple looooong conversations with GE and Nissan.

The Nissan tech said that he was hoping to call me today with a "resolution" about the charger unit - haven't heard yet, so if he doesn't call today it will probably be Saturday apparently.

GE says it's not possible for it to be their problem. They will send me a new unit, but I've also contacted Amazon (seller) for an extension on the 30 days to return (I've had it 55 days maybe?). GE talked to an electrician I had at the house today - electrician concurred with GE's explanation that the wattstation is just a switch (which, honestly, is over my head). GE has asked me to send the unit to them at this point just to make sure that it's not a faulty unit. From there - I don't really know - if I'm not going to use a wattstation again and I'm going to have to buy a new one, I'm going to work on someone refunding my money. Amex, Amazon, GE, Nissan - somebody!

I love the Leaf - but I can't deal with repeat issues of the same thing. And I don't know at this point if it's really not possible for it to be a GE issue at all? It's been a long day dealing with companies, rental cars, and electricians. :(

Larisa

thankyouOB
Posts: 3583
Joined: Mon Feb 21, 2011 11:14 am
Delivery Date: 30 Apr 2011
Leaf Number: 1442
Location: Coastal LA

Re: Leaf not charging for second time

Thu Nov 29, 2012 5:24 pm

so sorry to hear about your frustrations.
if the LEAF charges at the dealership, then it aint the LEAF.

I have no idea what OBC is. (the first reference after i google it, is obviously off base. try it, you might get a giggle out of it.)
may reserve/delivery 4/30/11
--
ECOtality/LADWP/ Blink 4/4/11
--
Gardena Nissan, msrp -1k
red SL with etec L3
SOLAR POWERED since 2008

materwelon
Posts: 6
Joined: Thu Oct 04, 2012 5:08 am
Delivery Date: 10 Mar 2012
Leaf Number: 021002

Re: Leaf not charging for second time

Thu Nov 29, 2012 5:30 pm

update! Nissan is going to install an Aerovironment (sp??) charger. At least if it happens again (apparently it's happened with 5 Leaf / Aerovironment chargers), we've eliminated the charger as the cause...right?

OBC = on board charger. I didn't google it yet. ;)

It won't charge anywhere, even the dealership.

derkraut
Posts: 1519
Joined: Fri Jul 16, 2010 7:39 pm
Delivery Date: 14 Jun 2011
Leaf Number: 004248
Location: San Diego vicinity

Re: Leaf not charging for second time

Thu Nov 29, 2012 8:30 pm

I'm also sorry to hear about your hassles with charging. I would never trust the GE EVSE, based upon posts here on the forum so far. Except for two on-site technician visits to do minor adjustments, my Blink EVSE has performed very well for the past 17+ months.
Derkraut
Color: Cayenne SLE, ETEC trim
reserved: 5/15/2010
Leaf del. 6/14/2011
New Traction battery installed on 7/28/2017:

User avatar
Nubo
Posts: 5721
Joined: Fri May 28, 2010 11:01 am
Delivery Date: 31 Oct 2014
Location: Vallejo, CA

Re: Leaf not charging for second time

Thu Nov 29, 2012 10:10 pm

Tripping the main breaker is a rather spectacular failure.
I noticed you're still working with polymers.

cwerdna
Posts: 10977
Joined: Fri Jun 03, 2011 4:31 pm
Delivery Date: 28 Jul 2013
Location: SF Bay Area, CA

Re: Leaf not charging for second time

Thu Nov 29, 2012 11:44 pm

thankyouOB wrote: I have no idea what OBC is. (the first reference after i google it, is obviously off base. try it, you might get a giggle out of it.)
This isn't the first use of OBC here on MNL. I've see that acronym used many times before.
materwelon wrote:update! Nissan is going to install an Aerovironment (sp??) charger. At least if it happens again (apparently it's happened with 5 Leaf / Aerovironment chargers), we've eliminated the charger as the cause...right?

OBC = on board charger. I didn't google it yet. ;)
Your Wattstation isn't a charger, nor is the unit you reference from AV. Those are EVSEs. The unit under the hump in the back is the OBC.

http://www.mynissanleaf.com/viewtopic.php?f=30&t=9543" onclick="window.open(this.href);return false; and probably other threads mention the claim that the problem can be fixed via updated software. I and others have been wondering awhile about an ETA for the fix. You're not the only one who has blown more than one OBC while charging via a GE Wattstation. Seems like a waste of $ for Nissan to get letting them get damaged.

If I got a Leaf, I sure wouldn't want a GE Wattstation.

'19 Bolt Premier
'13 Leaf SV w/premium (owned)
'13 Leaf SV w/QC + LED & premium (lease over)

Please don't PM me with Leaf questions. Just post in the topic that seems most appropriate.

User avatar
DaveEV
Posts: 6246
Joined: Fri Apr 23, 2010 3:51 pm
Location: San Diego

Re: Leaf not charging for second time

Thu Nov 29, 2012 11:53 pm

Nubo wrote:Tripping the main breaker is a rather spectacular failure.
Yeah, no kidding. First time I've heard of that happening.

That's at least 100A and could be up to 200A - would have though the fuses in the Wattstation or the 40A breaker would have tripped fast enough to prevent the main breaker from tripping.

Rauv
Posts: 127
Joined: Mon Mar 05, 2012 10:04 am
Delivery Date: 31 May 2012
Leaf Number: 19000
Location: Twin Cites, MN

Re: Leaf not charging for second time

Fri Nov 30, 2012 5:46 am

I also have the GE Wattstation and it has performed well for 7700 miles and probably close to 200 cycles. I hope it is not a ticking time bomb. I have a 200 amp service and commercial grade TVSS/surge protector on it.
2013 Cayenne SL [70 months][45000 mi][11 bar]
GE Wattstation 7.2kw EVSE + EVSE Upgrade (16A)
5.67 kw PV System. 3-ton GSHP

materwelon
Posts: 6
Joined: Thu Oct 04, 2012 5:08 am
Delivery Date: 10 Mar 2012
Leaf Number: 021002

Re: Leaf not charging for second time

Fri Nov 30, 2012 6:38 am

Nubo wrote:Tripping the main breaker is a rather spectacular failure.
Yes, the electrician who came out said the same thing. He initially said it had to be something with the Wattstation, but after the 30 minutes talking to GE on the speaker phone said it must be the car.

cwerdna wrote: Your Wattstation isn't a charger, nor is the unit you reference from AV. Those are EVSEs. The unit under the hump in the back is the OBC.
I know. I used the wrong word.

At this point, I'm clearly not plugging the Wattstation back in, and my LEAF isn't going to be plugged into another Wattstation - I don't have the patience or time to deal with another failure. The GE guy desperately wants me to plug it back in - he wants to be able to say that it wasn't their product causing the malfunction.

Just to be clear, from both Nissan and GE - this has happened across multiple manufacturers of EVSEs - as of July (so clearly not updated numbers) 11 Wattstations / LEAFS, 5 Aerovironment / LEAFs, 3 Blink / LEAFs, and 1 "unknown" / LEAF. It seems like a higher rate on the Wattstations, but I don't have numbers of LEAFs sold / what they are plugged in to each night.

The way I see it...the possibilities include

1) I got a bum LEAF - maybe there's a "batch" of bad LEAFs particularly susceptible? Are these all LEAFs of more recent manufacture and delivery? I got mine 2 months ago, it was sitting on the dealer lot since July
2) I got a bum Wattstation
3) There is something between the Wattstation and LEAF that makes failure a higher probability than with other chargers

The fact that my "fix" didn't work really bothers me - supposedly the OBC was replaced and the software was updated. Both GE and Nissan mentioned the "electrical storm or low voltage" situations - it certainly wasn't an electrical storm in either case, and I can't begin to speak to a "low voltage" situation that's so low that it's not perceptible by any other device in my home.


Anyway, thanks for the responses. Obviously, if it happens again with a different EVSE, then it probably wasn't the Wattstation.

Larisa

User avatar
davewill
Posts: 5083
Joined: Thu Mar 17, 2011 6:04 pm
Location: San Diego, CA, US

Re: Leaf not charging for second time

Fri Nov 30, 2012 11:09 am

I just want them to either roll out a fix, or announce extended coverage before the first LEAFs go out of warranty. This would be a hellishly expensive repair if it weren't covered under warranty.
2014 Rav4 EV, Blizzard Pearl White
2011 LEAF SL w/QC, Blue Ocean, returned at end of lease

Return to “Problems / Troubleshooting”