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Wennfred
Posts: 383
Joined: Mon Jul 29, 2013 3:47 am
Delivery Date: 24 Mar 2011
Leaf Number: 000660
Location: San Diego, CA (Imperial Beach)

Re: The Battery Replacement Thread

Thu Aug 29, 2013 7:57 pm

mwalsh wrote:
Hey, Fred.

8/100k is workmanship and materials only, irrespective of capacity.
Capacity warranty is 5/60k. Car must drop below 9 capacity bars within the warranty period.

I would start all communications with respect to warranty repair by calling 1-877-NO-GAS-EV
Thank you very much.

Fred, San Diego, Ca.
MFG: FEB 2011, Red Recd 08/10/13 @ 19600 Miles
"Eco Mode" only. 06/24/15 - 9 CB @ 43,000mi 100% charge: GIDS=199, S=95.37, C=46.76, H=50.51 Lost 1st CB at 26300, 2nd CB 34274 3rd CB 43000 miles

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jhm614
Posts: 920
Joined: Fri Apr 23, 2010 7:48 pm
Delivery Date: 30 Mar 2011
Leaf Number: 000493
Location: Arlington, TX

Re: The Battery Replacement Thread

Mon Sep 09, 2013 4:42 am

Got the call from 877-NoGasEV The battery hit the dealership late Friday afternoon and I'm dropping Future Car off for the replacement this morning. For reference, here are my "Before" screen shots. Note: I didn't take screen shots pre-P3227 update, but according to my BatLog.txt my AHr were 42.56 when I lost Bar 4.
Screenshot_2013-09-09-06-17-54.png
Screenshot_2013-09-09-06-18-26.png
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2011 Brilliant Silver SL - 110,000 gasoline free miles so far.
4BL: 06/29/13 @ 27 months, 43,520 miles, 42.56 Ahr. New 12 bar battery: 09/09/13
4BLx2:12/31/16 @ 69 months, 99,475 miles, 42.99 Ahr.

EricBayArea
Posts: 672
Joined: Wed Aug 10, 2011 9:41 am
Delivery Date: 08 Oct 2011
Location: Walnut Creek, CA

Re: The Battery Replacement Thread

Mon Sep 09, 2013 6:55 am

I am curious to know if the pack they are providing is a brand new pack... i know that the official language stated that it would get you back up to 9 bars, which infers a refurbished pack.
Color: Cayenne Red
Plate: I PLGIN

Elephanthead
Posts: 166
Joined: Wed Feb 20, 2013 8:54 am
Delivery Date: 20 Feb 2013

Re: The Battery Replacement Thread

Mon Sep 09, 2013 7:26 am

They probably don't have any refurbished packs yet. That will be for future exchanges if they ever start refurbishing packs.

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RegGuheert
Posts: 6419
Joined: Mon Mar 19, 2012 4:12 am
Delivery Date: 16 Mar 2012
Leaf Number: 5926
Location: Northern VA

Re: The Battery Replacement Thread

Mon Sep 09, 2013 7:48 am

jhm614 wrote:Got the call from 877-NoGasEV The battery hit the dealership late Friday afternoon and I'm dropping Future Car off for the replacement this morning. For reference, here are my "Before" screen shots. Note: I didn't take screen shots pre-P3227 update, but according to my BatLog.txt my AHr were 42.56 when I lost Bar 4.
Thanks for the update!

I just wanted to note that your LEAF appears to be getting the replacement battery at 68.9% Ah or 69.4% GIDs. Nissan had indicated that they would be replacing the batteries when they dropped below 70% of original capacity, and this is right on that mark. There had been some concern that losing four bars corresponded to 66.25% and that meant battery replacements would occur below that level.

I'm not quite sure where the difference comes into play. Perhaps battery health is the key here?
RegGuheert
2011 Leaf SL Demo vehicle
10K mi. on 041413; 20K mi. (55.7Ah) on 080714; 30K mi. (52.0Ah) on 123015; 40K mi. (49.8Ah) on 020817; 50K mi. (47.2Ah) on 120717; 60K mi. (43.66Ah) on 091918.
Enphase Inverter Measured MTBF: M190, M215, M250, S280

User avatar
jhm614
Posts: 920
Joined: Fri Apr 23, 2010 7:48 pm
Delivery Date: 30 Mar 2011
Leaf Number: 000493
Location: Arlington, TX

Re: The Battery Replacement Thread

Wed Sep 11, 2013 8:22 pm

My battery replacement process is complete. I dropped the Leaf off Monday 9/9/13 at 8 a.m. and picked her back up Tuesday 9/10/13 at 4 p.m. The physical replacement was completed before noon on Monday and my car was charged Monday afternoon. I was able to verify the car was charging on Monday afternoon with the Nissan Leaf App on my iPhone. On Tuesday morning, the car was driven 35 miles and the pack was again recharged. When I picked it up Tuesday afternoon, both my charge and capacity bars were at 12! In my seat-of-the-pants estimation, the car's range seems brand new -- the GOM showed 107 miles this morning. When I pulled into work, I still had 69 miles on the GOM -- basically the range I had been starting with last week. The GOM showed 28 miles when I got home tonight and last week I had regularly been hitting VLBW. Yes, I am considering a 100 mile run. I will let you know if I come to my senses.

Overall, once the capacity warranty was announced and I qualified, the battery replacement process was handled very professionally by both my dealer and by 877-NoGasEv. However, I will say that NoGasEv completely outclassed my dealer as far as understanding the process and having accurate information about what was happening.

A few notes from the invoice:

1) The only part number listed on the invoice is 295B03NA7A, however it doesn't show a description.

2) Parts and Labor as listed as 0.00

3) Page 2 of the invoice lists "Leaf Li-Ion Battery Exchange Credit: Submit as Expense Code 188 for $1,500.00"

4) The dealer's cashier had a significantly more detailed invoice for the dealership. I believe it listed labor charges and may have had parts charges as well. She wouldn't give it to me :D Smart Girl

One sour note -- there was no "hot battery voucher" in the paper work from the dealer and in my excitement of seeing 12 bars I forgot to ask about it. D'oh! I have opened a case with 877-NoGasEv.

Finally, for comparison, this morning's screen shots. My state of charge was 93.4%, where last week I was hitting 95.1% and my VIN appears different now-- a "L&" is being appended. Unsure if this indicates some type of firmware change or if it has occasionally showed on the Leaf Battery App and I just never noticed it.
Screenshot_2013-09-11-05-44-15.png
Screenshot_2013-09-11-05-45-05.png
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2011 Brilliant Silver SL - 110,000 gasoline free miles so far.
4BL: 06/29/13 @ 27 months, 43,520 miles, 42.56 Ahr. New 12 bar battery: 09/09/13
4BLx2:12/31/16 @ 69 months, 99,475 miles, 42.99 Ahr.

DaveinOlyWA
Posts: 14819
Joined: Sat Apr 24, 2010 7:43 pm
Delivery Date: 16 Nov 2019
Leaf Number: 319862
Location: Olympia, WA
Contact: Website

Re: The Battery Replacement Thread

Wed Sep 11, 2013 8:44 pm

keep us posted Jason. you are a rare bird. new battery (or as close as we can get) with an ELM in hot weather. too bad it isnt June instead of Sept...
2011 SL; 44,598 mi, 87% SOH. 2013 S; 44,840 mi, 91% SOH. 2016 S30; 29,413 mi, 99% SOH. 2018 S; 25,185 mi, SOH 92.23%. 2019 S Plus; 10,081 mi, 95.03% SOH
My Blog; http://daveinolywa.blogspot.com" onclick="window.open(this.href);return false;

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turbo2ltr
Posts: 1376
Joined: Fri Jul 30, 2010 11:13 pm
Delivery Date: 04 Feb 2011
Leaf Number: 185
Location: Phoenix, AZ

Re: The Battery Replacement Thread

Wed Sep 11, 2013 9:15 pm

The original batteries didn't really show any issues until year two. I assume we won't really know if the 2013 batteries perform better than the 2011s until the end of next summer.

I need to bring my leaf in...it would be nice not to start the day with 60 mile range.
Silver SL-e
Ford F450 Crew Cab Hybrid Conversion

Berlino
Posts: 661
Joined: Sat Jul 20, 2013 2:28 am
Delivery Date: 05 Aug 2013
Leaf Number: 412600
Location: Quebec City, Canada

Re: The Battery Replacement Thread

Thu Sep 12, 2013 3:04 am

It would be nice if the dealer could charge your new battery to only 80% in an indoor, air-conditioned garage.
Ordered: 7/18/13 Delivered: 8/05/13
Red 2013 SL w/premium
EVSE Upgrade, LEAF Spy Pro
Michelin X-Ice Xi3 FIVE months per year.
--------------------------------------
Silver S85.
Selected from inventory w ~500 miles: 3/28/14
Delivered: 3/31/14

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RegGuheert
Posts: 6419
Joined: Mon Mar 19, 2012 4:12 am
Delivery Date: 16 Mar 2012
Leaf Number: 5926
Location: Northern VA

Re: The Battery Replacement Thread

Thu Sep 12, 2013 4:13 am

jhm614 wrote:My battery replacement process is complete.
Congratulations! That must feel good!

I see your new battery is already nice and hot. I'm wondering if you will get a second new battery under the warranty, assuming you don't swap for a "high-temperature" one soon.
RegGuheert
2011 Leaf SL Demo vehicle
10K mi. on 041413; 20K mi. (55.7Ah) on 080714; 30K mi. (52.0Ah) on 123015; 40K mi. (49.8Ah) on 020817; 50K mi. (47.2Ah) on 120717; 60K mi. (43.66Ah) on 091918.
Enphase Inverter Measured MTBF: M190, M215, M250, S280

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