The heater on my 2013 leaf S was dead as soon as I drove it off the lot. It never warmed up. I took it back to the dealership and four weeks later it was replaced. The comped me for gas and my first leaf payment.
I see the same drastic reduction in mileage with the heater on. And when the heater is on, it still isn't much in keeping you warm when it is in the teens and single digits (F). It's a good thing the thank you gift from the dealer was a blanket
Does anyone have a good experience of the heater actually working in cold climates? When I put my hand up to the vent I can feel a little warmth but there is no way to actually get the car to room temperature.