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No status updates through the Portal when plugged into EVSE

Posted: Sun Jan 09, 2011 9:53 am
by mwalsh
Time for a "My LEAF has a bug/defect" thread. I'll start:

My LEAF will not give me status updates through the Owner's Portal when plugged into an EVSE. Or at least MY EVSE...I've yet to try another EVSE in an effort to try and make sure it's the car. Perhaps that's something to go and try at my dealer.

Re: The official "My LEAF has a bug/defect" thread

Posted: Sun Jan 09, 2011 10:10 am
by Jimmydreams
mwalsh wrote:Time for a "My LEAF has a bug/defect" thread. I'll start:

My LEAF will not give me status updates through the Owner's Portal when plugged into an EVSE. Or at least MY EVSE...I've yet to try someone another EVSE in an effort to try and make sure it's the car. Perhaps that's something to go and try at my dealer.
My updates work just fine while plugged into a Clipper Creek EVSE.

Re: The official "My LEAF has a bug/defect" thread

Posted: Sun Jan 09, 2011 10:14 am
by evnow
Should I open a sub-foum under Owners for this ?

Then, we can discuss each defect in a separate thread ...

Re: The official "My LEAF has a bug/defect" thread

Posted: Sun Jan 09, 2011 10:16 am
by mwalsh
evnow wrote:Should I open a sub-foum under Owners for this ?

Then, we can discuss each defect in a separate thread ...
That sounds good.

Re: The official "My LEAF has a bug/defect" thread

Posted: Sun Jan 09, 2011 10:44 am
by sparky
mwalsh wrote:Time for a "My LEAF has a bug/defect" thread. I'll start:

My LEAF will not give me status updates through the Owner's Portal when plugged into an EVSE. Or at least MY EVSE...I've yet to try another EVSE in an effort to try and make sure it's the car. Perhaps that's something to go and try at my dealer.
Did you try your trickle charge cable? That's all I have for the next week or so and it seems to work fine with the status update.
BTW, were you able to get your Carwings info to show up? Still waiting on mine.

Re: The official "My LEAF has a bug/defect" thread

Posted: Sun Jan 09, 2011 10:52 am
by GroundLoop
I can't see how the car would know/care what flavor of EVSE it's plugged into, really.

The protocol is dirt simple, and there's not a lot of information exchanged. A 20A Clipper Creek should be indistinguishable altogether from an AV, for example. There are no "device drivers". :)

I'd suspect cell coverage -- do you know anyone with an AT&T phone, preferably a low-end one with basic GSM only? Put it in your car and see if it can receive text messages while parked & connected.

Does the same car, parked in the same spot receive Carwings messages just fine when NOT connected to power? If so, yeah, that's weird.

Re: The official "My LEAF has a bug/defect" thread

Posted: Sun Jan 09, 2011 10:59 am
by mwalsh
In answer to the last two questions:

1) Not tried my L1 cable...don't want to unwrap it if I don't need to. Would rather drive over to my PD and use their L2.

2) Car communicates fine in the same spot as soon as the L2 is unplugged. BTW, it's not all communications either...the car still sends status emails when it needs to. It's simply that I can't click the refresh button in the Owner's Portal and get that screen to update.

Re: The official "My LEAF has a bug/defect" thread

Posted: Sun Jan 09, 2011 11:04 am
by driveleaf
I'm sorry mwalsh. Mine was working fine at the dealership, I'll let you know as soon as its back off the truck what my results are.

I could see something in the GSM circuits not liking some over voltage they see on the line, and refusing to activate during a charge. Perhaps the DC to DC circuits that take form the high voltage down to the 12v system are misbehaving. I wonder if _any_ of your cars 12V system is alive during the L2 charging...

Re: The official "My LEAF has a bug/defect" thread

Posted: Sun Jan 09, 2011 11:07 am
by mwalsh
It's not a massive deal. The novelty of checking my status through the Owner's Portal will soon wear off. And if that's the only problem I ever have with the car...... :D

Now how about anyone else....any problems to report?

Re: The official "My LEAF has a bug/defect" thread

Posted: Sun Jan 09, 2011 11:09 am
by EVDRIVER
driveleaf wrote:I'm sorry mwalsh. Mine was working fine at the dealership, I'll let you know as soon as its back off the truck what my results are.

I could see something in the GSM circuits not liking some over voltage they see on the line, and refusing to activate during a charge. Perhaps the DC to DC circuits that take form the high voltage down to the 12v system are misbehaving. I wonder if _any_ of your cars 12V system is alive during the L2 charging...
I was thinking the same, RF or AC issues with house/car and a compromised signal that may already be weak.