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Re: 2016-2017 model year 30 kWh bar losers and capacity losses

Posted: Thu Mar 22, 2018 12:33 pm
by SageBrush
iPlug wrote:We received no specific new warranty document for our 30 KWh battery just replaced under warranty
Your new car warranty on the battery covers the replacement or 1 year from replacement, whichever is longer.

That much is well known and clear. The ongoing discussion surrounds the warranty for a battery replaced outside of warranty.

Re: 2016-2017 model year 30 kWh bar losers and capacity losses

Posted: Thu Mar 22, 2018 12:59 pm
by RegGuheert
iPlug wrote:It would be incredible if a replacement battery restarts the 8 year/100k mile capacity warranty clock, so we should be rather skeptical without having that in writing. There have been folks on boards claiming to be people they are not. Additionally, some employees may misspeak/overspeak and endorse things not guaranteed by corporate.
Let's not keep imagining that Brian Brockman did not write that post. He did write the post and it contains Nissan's plan for the Nissan LEAF Battery Purchase Program, just as it says.

Re: 2016-2017 model year 30 kWh bar losers and capacity losses

Posted: Thu Mar 22, 2018 1:18 pm
by LTLFTcomposite
Pack replacement #1 of 4 is in process. Dealer confirmed capacity loss and new pack has been ordered. Supposed to be here in a week.

Re: 2016-2017 model year 30 kWh bar losers and capacity losses

Posted: Thu Mar 22, 2018 2:14 pm
by davewill
RegGuheert wrote:Let's not keep imagining that Brian Brockman did not write that post. He did write the post and it contains Nissan's plan for the Nissan LEAF Battery Purchase Program, just as it says.
Absolutely. It is incumbent on the people who insist on questioning that to show otherwise, not on the rest of us to "prove" it to them. If they really want to know (and are not just trolling) then they can climb the food chain at Nissan to get the info.

Re: 2016-2017 model year 30 kWh bar losers and capacity losses

Posted: Thu Mar 22, 2018 2:23 pm
by iPlug
RegGuheert wrote:
iPlug wrote:It would be incredible if a replacement battery restarts the 8 year/100k mile capacity warranty clock, so we should be rather skeptical without having that in writing. There have been folks on boards claiming to be people they are not. Additionally, some employees may misspeak/overspeak and endorse things not guaranteed by corporate.
Let's not keep imagining that Brian Brockman did not write that post. He did write the post and it contains Nissan's plan for the Nissan LEAF Battery Purchase Program, just as it says.
I am not been denying that at a person claiming to be Brian Brockman wrote a post was you described. If I had to bet money, I would also wager that said person is most likely authentic.

What I am most skeptical about is if that constitutes legal policy. Can you take a thread printout from mynissanleaf to a dealership as legal proof of terms for a battery replacement warranty?

If I am reading correctly what others are saying, no written, official Nissan corporate documents have surfaced to back that up. Furthermore, what may have been a goodwill gesture in the past from Nissan, if it existed, may have been temporary. Hence, the need to see it in writing on official Nissan warranty paperwork or other similar legally enforceable documents.

I'm not saying it's impossible, but am less inclined to hang a hat on it. The burden of proof is on documentation.

Re: 2016-2017 model year 30 kWh bar losers and capacity losses

Posted: Thu Mar 22, 2018 2:54 pm
by SageBrush
@iplug, you wrote
"It would be incredible if a replacement battery restarts the 8 year/100k mile capacity warranty clock, so we should be rather skeptical without having that in writing. "

That is not the case, and NO ONE thinks otherwise. Under discussion is the warranty for a battery purchased out of pocket for ~ $6k. It is 5 yrs/60k miles and has only been written about wrt the 24 kWh battery.

Please pay attention; I think this is the third time I have written this out for you.

Re: 2016-2017 model year 30 kWh bar losers and capacity losses

Posted: Thu Mar 22, 2018 3:24 pm
by iPlug
@Sagebrush, easy there; I continue to understand that the Nissan person referenced was referring to warranty of battery replaced out of pocket. That was cleared up after the old post you just quoted of me. Since then I have posted on this thread several times, but you go back to the old post showing you have not been paying attention.

This still includes who has seen written documentation from Nissan on battery replacement after warranty and paid out of pocket. Again, it has been mentioned here several times that apparently someone from Nissan posted on these boards a few years ago that out of warranty replacement when purchased out of pocket offers the same coverage as original 24 kHh battery warranties.

But we are now talking about the 30 kWh battery (hence the title of this thread). The original capacity warranty of my 30 kWh battery is 8 year/100k miles. So the point is to figure out what warranty protections the car will have down the road. Yes, that includes what warranty coverage would be available for a replaced 30 kWh battery if that new battery is purchased out of warranty and out of pocket.

Re: 2016-2017 model year 30 kWh bar losers and capacity losses

Posted: Sun Mar 25, 2018 4:32 pm
by EVforRobert
Saw a 2016 SV with 54K miles for sale on CarMax. It had 4 bar loss. Mfg on 1/16 registered in Tustin, CA.

Re: 2016-2017 model year 30 kWh bar losers and capacity losses

Posted: Sun Mar 25, 2018 4:36 pm
by DaveinOlyWA
EVforRobert wrote:Saw a 2016 SV with 54K miles for sale on CarMax. It had 4 bar loss. Mfg on 1/16 registered in Tustin, CA.
could be a good deal for someone at the right price.

Re: 2016-2017 model year 30 kWh bar losers and capacity losses

Posted: Sun Mar 25, 2018 4:41 pm
by EVforRobert
Hard to believe but there is a 2017 SV with 4K miles for sale on CarMax with a one bar loss. AZ car of course.