Nissan/AV L2 EVSE not charging

[GeekEV]

Yeah, I tried resetting the breaker too. No luck. I called Nissan this morning, they transferred me to AV. AV ran me through their checklist and sounded stumped. The guy I spoke to took my info, said he'd talk to some folks and get back to me. I'll be sure to post a followup when I hear more.

Thanks for all the suggestions!

[GeekEV]

It doesn't seem like AV gives a crap about PR... At any rate, they did give me a few more things to look at and try, but otherwise gave me the option of mailing it back for replacement (they do NOT cover return postage), or paying to have their installer come out and replace it (~$300). Guess which option I'll be going with if their suggestions don't pan out? I could ship it back several times for $300, many more times if you factor their original $1200 labor quote into the mix...

[garygid]

Maybe AV made your EVSE so that it would NOT automatically re-activate (resume) after being "used" (charge On and Off).

Some older car (I forget which) required this "patch" to the old-EVSEs that fed it. So, maybe your AV unit accidently has that no-resume "feature" as an option, either a jumper or a firmware version?

[smkettner]

I would ask another Leaf owner to try before I sent it in.
Where do you send it? Is it in range to drop off?

That is a bit of BS if it never worked once. I would be tempted to ask for a refund and let them keep it.

[TRONZ]

This is precisely why I will survive on L1 for awhile. I think if people can get by without L2 then there will be a much greater selection, lower prices and more competitive service for EVSE's in the not to distant future. Besides, after getting the EsFlow stuck in my head, I now want an EVSE unit with TWO J1772 plugs for my garage head wall. Any manufacturers listening out there????

[GeekEV]

That is a bit of BS if it never worked once. I would be tempted to ask for a refund and let them keep it.

I'm inclined to agree. But I have yet to see any other EVSE that's even available for me to buy, let alone in this price range...

I think if people can get by without L2 then there will be a much greater selection, lower prices and more competitive service for EVSE's in the not to distant future.

Either that or the market will tank because nobody's buying them...

Maybe AV made your EVSE so that it would NOT automatically re-activate (resume) after being "used" (charge On and Off).

Some older car (I forget which) required this "patch" to the old-EVSEs that fed it. So, maybe your AV unit accidently has that no-resume "feature" as an option, either a jumper or a firmware version?

You kind of lost me there. How would that be a feature? It does have a delayed retry in the event of a power failure, but...

[EVDRIVER]

I may have an idea. What part of Nor Cal do you live? close to SF or Berkeley?

[GeekEV]

Sent a more specific location in PM.

[garygid]

If this EVSE fails with timer-based charging (because it does a short trial-connect to the EVSE), try the immediate charging instead (after resetting the EVSE).

[mwalsh]

but otherwise gave me the option of mailing it back for replacement (the do NOT cover return postage), or paying to have their installer come out and replace it (~$300).

To give AV some credit, that is a much nicer option than was previously being offered. Thumbs up from me on that!