Nissan/AV L2 EVSE not charging

[JasonT]

They were also quick to point out that the connector was the one piece they bought and didn't make themselves.

I am not too surprised with this based on AV's attitude so far. Can you imagine your Leaf not starting, and Nissan saying "Oh, we didn't make the power button".
I can not wait for there to be other sub $1,000 EVSE options so everyone can tell AV to take a hike.

[GeekEV]

Good news. AV has decided to send me a return shipping label for UPS...

[DaveinOlyWA]

no chance to try another Leaf first? i personally dont think its the plug. if it powers on for 10 seconds then shuts off, its something internal to the EVSE.

[GeekEV]

Even if it is, they're replacing the whole unit, so I should be good.

[DaveinOlyWA]

that is a bummer. what is the estimated turnaround time?

[derkraut]

that is a bummer. what is the estimated turnaround time?

Er...let me guess: 4 to 7 months from ordering date?

[GeekEV]

that is a bummer. what is the estimated turnaround time?

Since they were willing to cross ship, AV supposedly shipped it out today (I don't have a tracking number though) via UPS Ground. They're in Monrovia, it should get here in two days. So probably Monday unless they sprung for Saturday delivery.

[LakeLeaf]

Good news. AV has decided to send me a return shipping label for UPS...

Someone must have sent them a link to this thread

[GeekEV]

Someone must have sent them a link to this thread

Not me... I didn't want to play that card. Though I did point out to several people there that if I bought something defective from any other mail order retailer, THEY would pay to take it back. Whatever the case, it's all worked out now. I just hope the new one works. I'll be sure to report back once I get it.

[garygid]

I forgot, did you try "immediate" charging (not by timers)?

Did the EVSE relay still click On, then Off?