evnow wrote:Well, if they are going to take back the old AV unit, that saves you the hassle of packing & shipping it. From their side, they can check to see what is happening.
Alas, I already did that yesterday with the prepaid label they sent me.
evnow wrote:BTW, did your 3rd party installer have a J-1772 tester ?
No, he didn't. We figured if it passed the built in self-test it was probably fine. Guess not. Where do you get a J1772 tester and how much do they cost? He may be interested in that info if he plans on installing more of these...