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Click!Click!Click! New drive shaft?

Posted: Sun Apr 07, 2019 7:24 pm
by tekkie
I have a 2018 Leaf SL and last week I brought it in for the 12 months maintenance and have the dealer check on the clicking noise at the front whenever I accelerate from stop or when coming to a stop. This happens whether I have the E-Pedal on or not. From the research I found on the Internet, I understand this was a common problem with the front drive shaft and there was a TSB for lubricating it with grease. I mention the TSB to the dealer, and after a drive test, they agreed that there was a TSB and will fix it under warranty. An hour later, they told me I had to leave my car for a couple of days because they have to order a new drive shaft! The reason they gave me was there was a nut they had to take out and the nut was rusted and somehow the drive shaft was damaged when they tried to take the nut out. They gave me a loaner for a couple of days, so I was okay with that.

The problem is when I got my Leaf back, I can still hear the click when it starts going from stop and when it comes to as stop, although the click is not as loud as before. I complained to them and they explained that this is the solenoid click and it is considered as "normal operation". When I told them I did not hear this click when I got the Leaf, they said this click will happen over time and will get louder as the car ages. For better measure, I tested my co-worker's Leaf (which he bought after I introduced my Leaf to him) and his car was silent. Both of our Leafs were bought at approx. 3 weeks apart, although he only has 9,000 km compared to my 24,000 km.

Question: Is the dealer's statement about the solenoid click above correct?

Re: Click!Click!Click! New drive shaft?

Posted: Sun Apr 07, 2019 9:22 pm
by LeftieBiker
Audible clicks on the 2018 seem to often be improperly tightened wheel lug nuts. That kind of noise isn't normal unless you have dog hearing.

Re: Click!Click!Click! New drive shaft?

Posted: Tue Apr 09, 2019 5:08 am
by tekkie
To replace the drive shaft, the dealer would have to take the wheels off so I would imagine they used the correct torque setting when putting wheels back. I can try to tighten the wheels again with my torque wrench setting to 80 ft/lbs and see what happens.

Re: Click!Click!Click! New drive shaft?

Posted: Tue Apr 09, 2019 6:08 am
by mwalsh
To answer your question: The dealer is full of shit.

Re: Click!Click!Click! New drive shaft?

Posted: Tue Apr 09, 2019 1:56 pm
by LeftieBiker
Was the click still there when you drove it home, or did it come back shortly afterward? As I understand it, the issue is the rims and wheels being two different metals, with the nuts loosening if not torqued properly. That dealership sounds like a great candidate for doing something simple wrong...

Re: Click!Click!Click! New drive shaft?

Posted: Tue Apr 09, 2019 3:03 pm
by gncndad
Regardless of the competence of anyone working on my car, I ALWAYS retorque wheels when I get home. Highly rated Toyota dealer had torqued my Avalon wheels so tight I couldn't even break them loose! When I returned, the service director brought the tech out to the lobby area, where I was waiting, and had him apologize to me in person.

Another bit of advice: skip the service adviser, deal with the service director, or whatever the title is for the service dept mgr. Until I establish a working relationship with a tech (ALWAYS the SAME ONE!), I never even stop at the service adviser desk(s).

Re: Click!Click!Click! New drive shaft?

Posted: Mon Sep 09, 2019 8:57 am
by Baltneu
Tekkie - if you are listening to this thread, I tried to PM you but did not work, PM gets stuck in outbox, don't know why this happens.

I am having the same issue as the OP, clicking noise for my 2018 SL, about 10K miles on car.

Has anyone gotten the answer from the dealership? How is it resolved? Is there a tech bulletin?

thank you.

Re: Click!Click!Click! New drive shaft?

Posted: Mon Sep 09, 2019 11:43 am
by LeftieBiker
PM gets stuck in outbox, don't know why this happens.
You likely need to delete some existing messages, as free members at least are limited to a fairly low message total. That used to drive me nuts when I was getting frequent PMs about Leaf issues, and had to delete older messages to be able to reply...

Re: Click!Click!Click! New drive shaft?

Posted: Mon Sep 09, 2019 11:58 am
by Baltneu
I never did a PM before, So no history

Re: Click!Click!Click! New drive shaft?

Posted: Mon Sep 09, 2019 12:05 pm
by LeftieBiker
In that case, I don't know. Sorry.