GerryAZ
Gold Member
Posts: 2240
Joined: Mon Nov 22, 2010 6:47 pm
Delivery Date: 12 Jun 2011
Location: Phoenix, AZ

Re: 2018 Leaf charging connector is stuck in the charge port

Mon May 20, 2019 6:25 pm

Actually, the correct description is Electric Vehicle Supply Equipment. If Nissan claims the error code shows that the connector was not fully connected, I would take the position that replacement of the charging port should be covered by warranty. The car should never have started drawing current if it had indication that the plug was not fully inserted.
Gerry
Silver LEAF 2011 SL rear ended (totaled) by in-attentive driver 1/4/2015 at 50,422 miles
Silver LEAF 2015 SL purchased 2/7/2015; traded 8/10/2019 at 82,436 miles
White LEAF 2019 SL+ purchased 8/10/2019

netsmith2012
Posts: 16
Joined: Tue Dec 18, 2012 4:36 pm
Delivery Date: 18 Nov 2012

Re: 2018 Leaf charging connector is stuck in the charge port

Mon May 20, 2019 7:51 pm

If Nissan claims the error code shows that the connector was not fully connected, I would take the position that replacement of the charging port should be covered by warranty. The car should never have started drawing current if it had indication that the plug was not fully inserted.
That's a very good point.
I have not yet heard back from my insurance or the dealership. I suspect that they are working on this.
I will report back as soon as I know more.

NotATesla
Posts: 28
Joined: Mon Jun 10, 2019 5:06 am
Delivery Date: 23 May 2019
Leaf Number: 311925

Re: 2018 Leaf charging connector is stuck in the charge port

Sun Jul 07, 2019 2:59 pm

netsmith2012 wrote:
If Nissan claims the error code shows that the connector was not fully connected, I would take the position that replacement of the charging port should be covered by warranty. The car should never have started drawing current if it had indication that the plug was not fully inserted.
That's a very good point.
I have not yet heard back from my insurance or the dealership. I suspect that they are working on this.
I will report back as soon as I know more.
Any further news on this?
2019 SL Plus Silver

netsmith2012
Posts: 16
Joined: Tue Dec 18, 2012 4:36 pm
Delivery Date: 18 Nov 2012

Re: 2018 Leaf charging connector is stuck in the charge port

Mon Jul 08, 2019 10:25 am

My insurance covered it under the "no fault" guidelines.
It all went down very smoothly and quickly and it does not affect my future premiums in any way.
(I'm on AAA (California) and this is typical of how they handle all home and auto insurance claims for us. )
As far as pursuing Nissan's responsibilities, since it was resolved so smoothly, I let the entire matter go.

Return to “Problems / Troubleshooting”