thehelix112
Posts: 47
Joined: Thu Apr 04, 2013 2:31 pm
Delivery Date: 04 Jun 2013
Location: Los Angeles, CA

My13, 35K miles, battery "failing". Advice requested

Thu Sep 05, 2019 10:08 pm

Hey guys,

I have a '13 SL, bought new in April 2013. I've loved the car since I had it, and it was my wife's car for a long time. Perfect for getting about and super reliable.

We live in Los Angeles, so temperate climate, always charged to 100% due to range anxiety. Battery has degraded to about half, which was fine. Wife got a model 3, and I got to drive the leaf to work. It threw a light on the dash a few weeks go about "tpm failure" or some such, which the manual said was a shifter issue. Ok I thought, no worries.

Took it to the dealer and was told a day later that the battery is failing and needs to be replaced and it's almost 9K. Ouch. Car is 6 years old and only has 35K miles on it and it's a write off.

Is this normal?

I called Nissan and they told me to go pound sand. Pretty frustrating honestly. I went from a huge fan of the car and Nissan in general to wondering if I should just set fire to it for a laugh (kidding).

Any advice on how to proceed appreciated. I might end up just springing for the new battery but man, I'll be pissed off about it.

Read the threads on Fenix. Smells like a whole lot of vaporware unfortunately..

Thanks,

Dave

LeftieBiker
Moderator
Posts: 13449
Joined: Wed May 22, 2013 3:17 am
Delivery Date: 30 Apr 2018
Location: Upstate New York, US

Re: My13, 35K miles, battery "failing". Advice requested

Thu Sep 05, 2019 10:13 pm

You were unfortunate enough to get one of the last "Canary packs" made. The chemistry was improved in April 2013 builds.

Please post the exact error message and code. If a cell has failed you might get help from Nissan. If it's "just" degradation, well you know the answer on that. My condolences.
Scarlet Ember 2018 Leaf SL W/ Pro Pilot
2009 Vectrix VX-1 W/18 Leaf modules, & 3 EZIP E-bicycles.
BAFX OBDII Dongle
PLEASE don't PM me with Leaf questions. Just post in the topic that seems most appropriate.

SageBrush
Posts: 4907
Joined: Sun Mar 06, 2011 2:28 am
Delivery Date: 13 Feb 2017
Location: NM

Re: My13, 35K miles, battery "failing". Advice requested

Thu Sep 05, 2019 10:59 pm

^^
Yep.

It is unclear for now what the error code really is about.
2013 LEAF 'S' Model with QC & rear-view camera
Bought off-lease Jan 2017 from N. California
Two years in Colorado, now in NM
03/2018: 58 Ahr, 28k miles
11/2018: 56.16 Ahr, 30k miles
-----
2018 Tesla Model 3 LR, Delivered 6/2018

cwerdna
Posts: 9812
Joined: Fri Jun 03, 2011 4:31 pm
Delivery Date: 28 Jul 2013
Location: SF Bay Area, CA

Re: My13, 35K miles, battery "failing". Advice requested

Thu Sep 05, 2019 11:09 pm

thehelix112 wrote:
Thu Sep 05, 2019 10:08 pm
I have a '13 SL, bought new in April 2013. I've loved the car since I had it, and it was my wife's car for a long time. Perfect for getting about and super reliable.

We live in Los Angeles, so temperate climate, always charged to 100% due to range anxiety. Battery has degraded to about half, which was fine. Wife got a model 3, and I got to drive the leaf to work. It threw a light on the dash a few weeks go about "tpm failure" or some such, which the manual said was a shifter issue. Ok I thought, no worries.

Took it to the dealer and was told a day later that the battery is failing and needs to be replaced and it's almost 9K. Ouch. Car is 6 years old and only has 35K miles on it and it's a write off.

Is this normal?

I called Nissan and they told me to go pound sand. Pretty frustrating honestly. I went from a huge fan of the car and Nissan in general to wondering if I should just set fire to it for a laugh (kidding).
If the HV (big battery) is actually failing (not gradual capacity loss), that is covered by the 8 year/100K battery defects warranty.

You said degraded to about half. How many capacity bars remaining? You are past the 5 year/60K capacity warranty though...

'19 Bolt Premier
'13 Leaf SV w/premium package (owned)
'13 Leaf SV w/QC + LED & premium packages (lease over, car returned)

Please don't PM me with Leaf questions. Just post in the topic that seems most appropriate.

Lothsahn
Posts: 533
Joined: Thu Apr 05, 2018 4:35 pm
Delivery Date: 04 Jan 2018
Leaf Number: 007797

Re: My13, 35K miles, battery "failing". Advice requested

Fri Sep 06, 2019 6:06 am

thehelix112 wrote:
Thu Sep 05, 2019 10:08 pm
Hey guys,

I have a '13 SL, bought new in April 2013. I've loved the car since I had it, and it was my wife's car for a long time. Perfect for getting about and super reliable.

We live in Los Angeles, so temperate climate, always charged to 100% due to range anxiety. Battery has degraded to about half, which was fine. Wife got a model 3, and I got to drive the leaf to work. It threw a light on the dash a few weeks go about "tpm failure" or some such, which the manual said was a shifter issue. Ok I thought, no worries.

Took it to the dealer and was told a day later that the battery is failing and needs to be replaced and it's almost 9K. Ouch. Car is 6 years old and only has 35K miles on it and it's a write off.

Is this normal?

I called Nissan and they told me to go pound sand. Pretty frustrating honestly. I went from a huge fan of the car and Nissan in general to wondering if I should just set fire to it for a laugh (kidding).

Any advice on how to proceed appreciated. I might end up just springing for the new battery but man, I'll be pissed off about it.

Read the threads on Fenix. Smells like a whole lot of vaporware unfortunately..

Thanks,

Dave
As the previous poster said, you have two warranties on the main battery:
1) Capacity - 60k mi/5yr - This triggers when your car hits 8 capacity bars, and is expired.
2) Defects and failures - 60k mi/8yr - This covers you against any failures of the battery from defects or manufacturing.

If you are having issues with the range of the battery, then yes, it's a $8k-$9k replacement cost. As others have said, you got the poor battery chemistry used in the 2011/2012 years.

If your car is throwing codes or otherwise not operating correctly and the dealer says that the problem is a battery failure, you're covered by the second warranty. You may need to educate your dealership on your warranty, but Nissan can't legally tell you to pound sand if the battery is failing to operate the car properly.

Given you said the failure is actually related to codes and the operation of the vehicle, I would personally be having some nice but firm discussions with the dealership about when my new free battery will be getting installed under warranty. This, of course, assumes that the dealer diagnosed the codes properly and they are related to the battery. Do you have the actual codes from LeafSpy?
2011 Silver SV, purchased 2018, lives in Missouri (previously in CA)
LeafSpy Pro + BAFX Products OBDII dongle
Battery swap 2019/04/24 (87% SOH, 12 bar)

powersurge
Posts: 1519
Joined: Wed Oct 21, 2015 10:24 am
Delivery Date: 06 Dec 2014
Location: Long Island, NY

Re: My13, 35K miles, battery "failing". Advice requested

Fri Sep 06, 2019 6:42 am

A TPMS code means that you have a problem with your Tire Pressure Monitoring System... If you have this problem, it means that the battery on one of the tire pressure monitors has died. Then you would need to have another one installed, which is not a big expense...

I don't understand that with this error code, you think you need a whole new big battery??

estomax
Posts: 228
Joined: Fri Jan 20, 2017 9:23 pm
Delivery Date: 21 Jan 2017
Leaf Number: 424033
Location: Seattle

Re: My13, 35K miles, battery "failing". Advice requested

Fri Sep 06, 2019 9:59 am

if you are getting a T/M Malfunction on the dash then that is more of a sign of the 12v battery dying.

Before you spend any more money on this, make sure your 12v battery is new, then reset any error codes with the LeafSpy app and an OBD2 dongle. 99% of problems the Leafs have go away with this trick.

your battery is worn but as others said if there are actual cell failures those are still covered by your extended warranty, leafspy will inform you of that also.

Marko
2013 Leaf SL Premium
27k, 93% SoH 2/17 32k, 96% SoH 6/17
46k, 94% SoH 2/18 52k, 88% SoH 6/18
62k, 87% SoH 2/19 68k, 84% SoH 6/19

thehelix112
Posts: 47
Joined: Thu Apr 04, 2013 2:31 pm
Delivery Date: 04 Jun 2013
Location: Los Angeles, CA

Re: My13, 35K miles, battery "failing". Advice requested

Fri Sep 06, 2019 9:40 pm

Thank you guys! I didnt realize the battery comes with the 8 year warranty. Went and looked it up. I'm now just furious that neither the dealer nor Nissan North America pointed that out to me. So scummy.

The car is at the dealer, got towed there straight from my work so I don't have any codes, just going by what the service associate relayed to me.

Powersurge you're quite right, the error is "t/m system malfunction. Visit dealer".

I am going to push for a new battery based on the 8 year warranty. Will report back here with more info when done.

Thank you all for the quick response!

Dave

LeftieBiker
Moderator
Posts: 13449
Joined: Wed May 22, 2013 3:17 am
Delivery Date: 30 Apr 2018
Location: Upstate New York, US

Re: My13, 35K miles, battery "failing". Advice requested

Fri Sep 06, 2019 9:58 pm

Keep in mind that this is likely the 12 volt battery, not the 24kwh 400+ volt battery.
Scarlet Ember 2018 Leaf SL W/ Pro Pilot
2009 Vectrix VX-1 W/18 Leaf modules, & 3 EZIP E-bicycles.
BAFX OBDII Dongle
PLEASE don't PM me with Leaf questions. Just post in the topic that seems most appropriate.

cwerdna
Posts: 9812
Joined: Fri Jun 03, 2011 4:31 pm
Delivery Date: 28 Jul 2013
Location: SF Bay Area, CA

Re: My13, 35K miles, battery "failing". Advice requested

Fri Sep 06, 2019 10:10 pm

Lothsahn wrote:
Fri Sep 06, 2019 6:06 am

As the previous poster said, you have two warranties on the main battery:
1) Capacity - 60k mi/5yr - This triggers when your car hits 8 capacity bars, and is expired.
2) Defects and failures - 60k mi/8yr - This covers you against any failures of the battery from defects or manufacturing.

If you are having issues with the range of the battery, then yes, it's a $8k-$9k replacement cost. As others have said, you got the poor battery chemistry used in the 2011/2012 years.

If your car is throwing codes or otherwise not operating correctly and the dealer says that the problem is a battery failure, you're covered by the second warranty. You may need to educate your dealership on your warranty, but Nissan can't legally tell you to pound sand if the battery is failing to operate the car properly.

Given you said the failure is actually related to codes and the operation of the vehicle, I would personally be having some nice but firm discussions with the dealership about when my new free battery will be getting installed under warranty. This, of course, assumes that the dealer diagnosed the codes properly and they are related to the battery. Do you have the actual codes from LeafSpy?
Regarding number 2, No, it is 8 years/100K miles, for (big HV) battery defects. See page 2 of https://owners.nissanusa.com/content/te ... ooklet.pdf.

Agree with everything else.
LeftieBiker wrote:
Fri Sep 06, 2019 9:58 pm
Keep in mind that this is likely the 12 volt battery, not the 24kwh 400+ volt battery.
Yep. And, if it's that, that's only maybe $150 to $300 for the dealer to replace. Weird stuff happens besides the car not reliably going into READY mode (green car w/arrows) when the 12 volt is failing. If it can be jump started and the 12 volt measured low voltage after resting 8+ hours or overnight, then the 12 volt is bad.

The 12 volt on my 5/2013 built '13 Leaf bit the dust in Oct 2015. Was replaced my dealer for free under warranty. If the car is on its original 12 volt, it's about the right time for it to fail.
Last edited by cwerdna on Fri Sep 06, 2019 11:26 pm, edited 1 time in total.

'19 Bolt Premier
'13 Leaf SV w/premium package (owned)
'13 Leaf SV w/QC + LED & premium packages (lease over, car returned)

Please don't PM me with Leaf questions. Just post in the topic that seems most appropriate.

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