thehelix112 wrote: ↑
Thu Sep 05, 2019 10:08 pm
I have a '13 SL, bought new in April 2013. I've loved the car since I had it, and it was my wife's car for a long time. Perfect for getting about and super reliable.
We live in Los Angeles, so temperate climate, always charged to 100% due to range anxiety. Battery has degraded to about half, which was fine. Wife got a model 3, and I got to drive the leaf to work. It threw a light on the dash a few weeks go about "tpm failure" or some such, which the manual said was a shifter issue. Ok I thought, no worries.
Took it to the dealer and was told a day later that the battery is failing and needs to be replaced and it's almost 9K. Ouch. Car is 6 years old and only has 35K miles on it and it's a write off.
Is this normal?
I called Nissan and they told me to go pound sand. Pretty frustrating honestly. I went from a huge fan of the car and Nissan in general to wondering if I should just set fire to it for a laugh (kidding).
Any advice on how to proceed appreciated. I might end up just springing for the new battery but man, I'll be pissed off about it.
Read the threads on Fenix. Smells like a whole lot of vaporware unfortunately..
As the previous poster said, you have two warranties on the main battery:
1) Capacity - 60k mi/5yr - This triggers when your car hits 8 capacity bars, and is expired.
2) Defects and failures - 60k mi/8yr - This covers you against any failures of the battery from defects or manufacturing.
If you are having issues with the range of the battery, then yes, it's a $8k-$9k replacement cost. As others have said, you got the poor battery chemistry used in the 2011/2012 years.
If your car is throwing codes or otherwise not operating correctly and the dealer says that the problem is a battery failure, you're covered by the second warranty. You may need to educate your dealership on your warranty, but Nissan can't legally tell you to pound sand if the battery is failing to operate the car properly.
Given you said the failure is actually related to codes and the operation of the vehicle, I would personally be having some nice but firm discussions with the dealership about when my new free battery will be getting installed under warranty. This, of course, assumes that the dealer diagnosed the codes properly and they are related to the battery. Do you have the actual codes from LeafSpy?