Capacity Loss on 2011-2012 LEAFs

[DaveinOlyWA]

I dont see a stonewall.
I could be wrong.

Well, calling every instance of range reduction "normal" doesnt fall into the area of good will.

cmon, we all knew then it was nothing but a knee jerk, politically correct thing to say by a customer service dept that probably had barely a clue as to what a battery even is. there is no doubt that at a very minimum; the CS dept was cautioned from making anything resembling a concrete statement about anything.

[GeekEV]

I agree (and will leave it at that).
TickTock tried to do that very thing and provided the link to a new topic in a recent post.

http://www.mynissanleaf.com/viewtopic.php?f=44&t=9689" onclick="window.open(this.href);return false;

I saw that thred, but it just provides numbers and figures with no indication of what's going on with Nissan, etc..

[Nubo]

I dont see a stonewall.
I could be wrong.

Well, calling every instance of range reduction "normal" doesnt fall into the area of good will.

cmon, we all knew then it was nothing but a knee jerk, politically correct thing to say by a customer service dept that probably had barely a clue as to what a battery even is. there is no doubt that at a very minimum; the CS dept was cautioned from making anything resembling a concrete statement about anything.

Which is a shame in and of itself. It's hardly a defense for a corporation to lament: "...it takes so long for that kind of information to make it through the pipeline...". Not when it's THEIR pipeline. Hiding behind a dysfunctional CS dept that you keep at arm's length is not a viable stragegy in this day and age. It just makes people angry and makes the situation worse.

[TonyWilliams]

I dont see a stonewall.
I could be wrong.

Well, calling every instance of range reduction "normal" doesnt fall into the area of good will.

cmon, we all knew then it was nothing but a knee jerk, politically correct thing to say by a customer service dept that probably had barely a clue as to what a battery even is. there is no doubt that at a very minimum; the CS dept was cautioned from making anything resembling a concrete statement about anything.

Who, in many (virtually every?) cases, the dealer contacted Nissan and was reiterating what Nissan told the dealer, who told the customer. Everything was normal.

Maybe I'll ask my Infinti dealer if they would think there was a problem if my G37 went 15-30% less range than one year ago, when new.

[Weatherman]

Ultimately, the free market is going to decide the LEAF's fate.

If Nissan dealers insist on asking top dollar for a limited use vehicle, and are unwilling to provide hardly any support to solve issues with the most expensive single component, then people just won't buy the car. 400 U.S. sales a month could seem like a fond, distant memory by the end of this year.

I'm willing to given them three years to either solve the battery problem or discontinue the model. I don't expect any significant change in the next couple of years. If there is no significant improvement by the 2015 or 2016 model years, I'll just move on (as, I'm sure, many others will, as well).

[OrientExpress]

Of the current root-cause candidates for this issue, a software bug or a run of defective components, reputable highly-placed sources suggest that a software bug that is providing a corrupted data stream which is being used by various battery management subsystems which cause them to provide faulty indications is the leading candidate.

As I have said before, patience is the keyword here as this issue is resolved.

Thank You.

[TomT]

And I also believe in the Tooth Fairy...

Of the current root-cause candidates for this issue, a software bug or a run of defective components, reputable highly-placed sources suggest that a software bug that is providing a corrupted data stream which is being used by various battery management subsystems which cause them to provide faulty indications is the leading candidate.

[TonyWilliams]

Of the current root-cause candidates for this issue, a software bug or a run of defective components, reputable highly-placed sources suggest......

Thank You.

Since you've advertised your rubbing shoulders with Nissan execs (as I have), I'll just assume that's your source. You do recognize the motivation for Nissan to want us to believe that it's a "simple" teeny tiny software glitch, and "all is well"?

Or, maybe you can't. Gosh, wouldn't it be awesome to overlook that heat significantly reduces the livelihood of ANY battery that isn't protected from such (with TMS). Or using 93% of the total battery capacity isn't beneficial to long life.

Yes, patience. That's exactly what Nissan needs. And lots of it. Maybe through model year 2015, when they are expected to get a new battery.

[TonyWilliams]

And I also believe in the Tooth Fairy...

I have to hand it to him, he plays like he's on Nissan's payroll

I think first year law school teaches strategies like this. Magicians, too. Slight of hand... Look over there, not here... Nothing to see here.

But, like the basis for the strategy, you can't easily and quickly disprove it. It might be true!

I do think "Tooth Fairy" won't come up for quite some time, though.

[TomT]

OK, Santa Claus!

I do think "Tooth Fairy" won't come up for quite some time, though.