DaveinOlyWA
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Leaf Number: 314199
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Re: Early Capacity Losses-Was(Lost a bar...down to 11)

Sun Aug 12, 2012 12:21 pm

TonyWilliams wrote:
thankyouOB wrote: I dont see a stonewall.
I could be wrong.
Well, calling every instance of range reduction "normal" doesnt fall into the area of good will.
cmon, we all knew then it was nothing but a knee jerk, politically correct thing to say by a customer service dept that probably had barely a clue as to what a battery even is. there is no doubt that at a very minimum; the CS dept was cautioned from making anything resembling a concrete statement about anything.
2011 SL; 44,598 miles. 2013 S; 44,840 miles.2016 S30 deceased. 29,413 miles. 2018 S40; 15,000 miles, 478 GIDs, 37.0 kwh 109.81 Ahr , SOH 94.61, Hx 120.15
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GeekEV
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Leaf Number: 0308
Location: NorCal, USA

Re: Early Capacity Losses-Was(Lost a bar...down to 11)

Sun Aug 12, 2012 12:42 pm

Stanton wrote:I agree (and will leave it at that).
TickTock tried to do that very thing and provided the link to a new topic in a recent post.

http://www.mynissanleaf.com/viewtopic.php?f=44&t=9689" onclick="window.open(this.href);return false;
I saw that thred, but it just provides numbers and figures with no indication of what's going on with Nissan, etc..

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2013 Tesla Model S 60kWh[/url]
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Nubo
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Location: Vallejo, CA

Re: Early Capacity Losses-Was(Lost a bar...down to 11)

Sun Aug 12, 2012 12:43 pm

DaveinOlyWA wrote:
TonyWilliams wrote:
thankyouOB wrote: I dont see a stonewall.
I could be wrong.
Well, calling every instance of range reduction "normal" doesnt fall into the area of good will.
cmon, we all knew then it was nothing but a knee jerk, politically correct thing to say by a customer service dept that probably had barely a clue as to what a battery even is. there is no doubt that at a very minimum; the CS dept was cautioned from making anything resembling a concrete statement about anything.
Which is a shame in and of itself. It's hardly a defense for a corporation to lament: "...it takes so long for that kind of information to make it through the pipeline...". Not when it's THEIR pipeline. Hiding behind a dysfunctional CS dept that you keep at arm's length is not a viable stragegy in this day and age. It just makes people angry and makes the situation worse.
I noticed you're still working with polymers.

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TonyWilliams
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Re: Early Capacity Losses-Was(Lost a bar...down to 11)

Sun Aug 12, 2012 12:55 pm

DaveinOlyWA wrote:
TonyWilliams wrote:
thankyouOB wrote: I dont see a stonewall.
I could be wrong.
Well, calling every instance of range reduction "normal" doesnt fall into the area of good will.
cmon, we all knew then it was nothing but a knee jerk, politically correct thing to say by a customer service dept that probably had barely a clue as to what a battery even is. there is no doubt that at a very minimum; the CS dept was cautioned from making anything resembling a concrete statement about anything.
Who, in many (virtually every?) cases, the dealer contacted Nissan and was reiterating what Nissan told the dealer, who told the customer. Everything was normal.

Maybe I'll ask my Infinti dealer if they would think there was a problem if my G37 went 15-30% less range than one year ago, when new.
Last edited by TonyWilliams on Sun Aug 12, 2012 12:57 pm, edited 1 time in total.

Weatherman
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Leaf Number: 20922
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Re: Early Capacity Losses-Was(Lost a bar...down to 11)

Sun Aug 12, 2012 12:56 pm

Ultimately, the free market is going to decide the LEAF's fate.

If Nissan dealers insist on asking top dollar for a limited use vehicle, and are unwilling to provide hardly any support to solve issues with the most expensive single component, then people just won't buy the car. 400 U.S. sales a month could seem like a fond, distant memory by the end of this year.

I'm willing to given them three years to either solve the battery problem or discontinue the model. I don't expect any significant change in the next couple of years. If there is no significant improvement by the 2015 or 2016 model years, I'll just move on (as, I'm sure, many others will, as well).
2013 Crystal Red Volt
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OrientExpress
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Re: Early Capacity Losses-Was(Lost a bar...down to 11)

Sun Aug 12, 2012 1:17 pm

Of the current root-cause candidates for this issue, a software bug or a run of defective components, reputable highly-placed sources suggest that a software bug that is providing a corrupted data stream which is being used by various battery management subsystems which cause them to provide faulty indications is the leading candidate.

As I have said before, patience is the keyword here as this issue is resolved.

Thank You.
2018 LEAF SL
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2014 LEAF SV
Ocean Blue
Delivery May 23 2014
50,000+ miles - all 12 bars - Same range as new - No warranty issues ever!

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TomT
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Re: Early Capacity Losses-Was(Lost a bar...down to 11)

Sun Aug 12, 2012 1:20 pm

And I also believe in the Tooth Fairy...
OrientExpress wrote:Of the current root-cause candidates for this issue, a software bug or a run of defective components, reputable highly-placed sources suggest that a software bug that is providing a corrupted data stream which is being used by various battery management subsystems which cause them to provide faulty indications is the leading candidate.
Leaf SL 2011 to 2016, Volt Premier 2016 to 2019, and now:
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TonyWilliams
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Re: Early Capacity Losses-Was(Lost a bar...down to 11)

Sun Aug 12, 2012 1:28 pm

OrientExpress wrote:Of the current root-cause candidates for this issue, a software bug or a run of defective components, reputable highly-placed sources suggest......

Thank You.

Since you've advertised your rubbing shoulders with Nissan execs (as I have), I'll just assume that's your source. You do recognize the motivation for Nissan to want us to believe that it's a "simple" teeny tiny software glitch, and "all is well"?

Or, maybe you can't. Gosh, wouldn't it be awesome to overlook that heat significantly reduces the livelihood of ANY battery that isn't protected from such (with TMS). Or using 93% of the total battery capacity isn't beneficial to long life.

Yes, patience. That's exactly what Nissan needs. And lots of it. Maybe through model year 2015, when they are expected to get a new battery.
Last edited by TonyWilliams on Sun Aug 12, 2012 1:43 pm, edited 1 time in total.

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TonyWilliams
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Re: Early Capacity Losses-Was(Lost a bar...down to 11)

Sun Aug 12, 2012 1:34 pm

TomT wrote:And I also believe in the Tooth Fairy...
I have to hand it to him, he plays like he's on Nissan's payroll :|

I think first year law school teaches strategies like this. Magicians, too. Slight of hand... Look over there, not here... Nothing to see here.

But, like the basis for the strategy, you can't easily and quickly disprove it. It might be true!

I do think "Tooth Fairy" won't come up for quite some time, though.

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TomT
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Re: Early Capacity Losses-Was(Lost a bar...down to 11)

Sun Aug 12, 2012 1:38 pm

OK, Santa Claus! :lol:
TonyWilliams wrote:I do think "Tooth Fairy" won't come up for quite some time, though.
Leaf SL 2011 to 2016, Volt Premier 2016 to 2019, and now:
2019 Model 3; LR, RWD, FSD, 19" Sport Wheels, silver/black; built 3/17/19, delivered 3/29/19.

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