KJD
Posts: 1348
Joined: Sat Jan 22, 2011 11:06 am
Delivery Date: 08 Dec 2011
Leaf Number: 15656
Location: SLC, UT
Contact: Website

Re: Early Capacity Losses-Was(Lost a bar...down to 11)

Fri Sep 07, 2012 7:31 am

opossum wrote: Help! Give me more people to complain to! The more I can annoy Nissan and spread the word, the better! :)
The biggest problem I see here is that the wiki page lists over 80 people with battery problems and only about half of those people have reported the problem to Nissan to get a case number.

If everyone that has a problem with the battery would report it to Nissan it would be a lot harder to ignore the problem.
2012 SL Delivered 12/08/2011
Sold 05/12/2015
2012 Tesla Model S 85

opossum
Posts: 153
Joined: Wed Jun 06, 2012 9:40 pm
Delivery Date: 21 Mar 2011
Leaf Number: 500
Location: Phoenix, AZ

Re: Early Capacity Losses-Was(Lost a bar...down to 11)

Fri Sep 07, 2012 7:38 am

RegGuheert wrote:Transcription of this video in case it decides to disappear at some point in the future:
I'll record this video this weekend also.
azdre/opossum, Phoenix, 3/21/11 purchase, 10/2/12 lemon law return.
23k miles, 3 bars lost, officially rated "normal" by Nissan

Stoaty
Posts: 4488
Joined: Fri Jun 18, 2010 9:50 pm
Delivery Date: 12 Jun 2011
Leaf Number: 3871
Location: West Los Angeles

Re: Early Capacity Losses-Was(Lost a bar...down to 11)

Fri Sep 07, 2012 7:39 am

KJD wrote:The biggest problem I see here is that the wiki page lists over 80 people with battery problems and only about half of those people have reported the problem to Nissan to get a case number.
In the strictest sense, not true. Only half have reported to Nissan to our knowledge. Some are off forum reports and we don't know what they did. We also have a lot of drive-by reports on the forum, where someone reports, then doesn't follow up so we have no idea if they got a case number from Nissan. Frustrating, but I guess that is the nature of the beast.
2011 Leaf with 62,000 miles given to Nephew
2013 Tesla Model S85 with 251 miles rated range at full charge
Leaf Spy Manual
Battery Aging Model Spreadsheet

opossum
Posts: 153
Joined: Wed Jun 06, 2012 9:40 pm
Delivery Date: 21 Mar 2011
Leaf Number: 500
Location: Phoenix, AZ

Re: Early Capacity Losses-Was(Lost a bar...down to 11)

Fri Sep 07, 2012 7:42 am

Nissan wants to do a "new" test on our car this afternoon. I asked the service manager if he could provide any information on what this new test would be or any information on what has been done to our car to this point. We have not received any information on what was done to our car in Casa Grande, nor do we know anything about any of the other trips to the dealerships, except some very basic battery test statements from the trips to the dealership. If the service manager responds back that he cannot provide any information, what should we do? My inclination is to not take the car in, as they have not provided us anything to this point. Everything has been for Nissan's benefit, not our benefit.
azdre/opossum, Phoenix, 3/21/11 purchase, 10/2/12 lemon law return.
23k miles, 3 bars lost, officially rated "normal" by Nissan

leafkabob
Posts: 410
Joined: Fri Dec 03, 2010 5:47 am
Delivery Date: 09 Sep 2015
Leaf Number: 1827
Location: Central Phoenix

Re: Early Capacity Losses-Was(Lost a bar...down to 11)

Fri Sep 07, 2012 7:56 am

Opossum, check your PM mailbox.
Kelly

2011 White SL-e (sold back to Nissan on 01/10/2013)
2011Silver SL with new lizard battery purchased used on 9/9/2015
2018 Tesla Model 3 received 4/27/2018

KJD
Posts: 1348
Joined: Sat Jan 22, 2011 11:06 am
Delivery Date: 08 Dec 2011
Leaf Number: 15656
Location: SLC, UT
Contact: Website

Re: Early Capacity Losses-Was(Lost a bar...down to 11)

Fri Sep 07, 2012 8:19 am

opossum wrote:Nissan wants to do a "new" test on our car this afternoon. I asked the service manager if he could provide any information on what this new test would be or any information on what has been done to our car to this point. We have not received any information on what was done to our car in Casa Grande, nor do we know anything about any of the other trips to the dealerships, except some very basic battery test statements from the trips to the dealership. If the service manager responds back that he cannot provide any information, what should we do? My inclination is to not take the car in, as they have not provided us anything to this point. Everything has been for Nissan's benefit, not our benefit.
Take the car in to the dealer. If they fix the problem we all benefit, you most of all.

You have nothing to loose and everything to gain.
2012 SL Delivered 12/08/2011
Sold 05/12/2015
2012 Tesla Model S 85

Stoaty
Posts: 4488
Joined: Fri Jun 18, 2010 9:50 pm
Delivery Date: 12 Jun 2011
Leaf Number: 3871
Location: West Los Angeles

Re: Early Capacity Losses-Was(Lost a bar...down to 11)

Fri Sep 07, 2012 8:42 am

KJD wrote:Take the car in to the dealer. If they fix the problem we all benefit, you most of all.

You have nothing to loose and everything to gain.
Agreed. If Nissan learns something from your car, they benefit and perhaps down the road the rest of us will benefit. If anything, I think this would give you more ammunition in that you followed up with Nissan, let them test your car twice, etc. It shows you went the "extra mile" to cooperate with them in determining the problem and (possible but doubtful) a satisfactory solution.
2011 Leaf with 62,000 miles given to Nephew
2013 Tesla Model S85 with 251 miles rated range at full charge
Leaf Spy Manual
Battery Aging Model Spreadsheet

jspearman
Posts: 244
Joined: Sun Aug 21, 2011 4:04 pm
Delivery Date: 20 Aug 2011
Leaf Number: 5954
Location: Phoenix, AZ

Re: Early Capacity Losses-Was(Lost a bar...down to 11)

Fri Sep 07, 2012 8:48 am

Take it in. The more times you take it in and it doesn't get fixed, the more legal ammunition you probably have. If they do perform voodoo on your car and your range comes back, then great.

DesertDenizen
Posts: 399
Joined: Sun Aug 28, 2011 9:23 am
Delivery Date: 11 Sep 2014
Leaf Number: 314507
Location: Tucson

Re: Early Capacity Losses-Was(Lost a bar...down to 11)

Fri Sep 07, 2012 8:51 am

Stoaty wrote:
KJD wrote:Take the car in to the dealer. If they fix the problem we all benefit, you most of all.

You have nothing to loose and everything to gain.
Agreed. If Nissan learns something from your car, they benefit and perhaps down the road the rest of us will benefit. If anything, I think this would give you more ammunition in that you followed up with Nissan, let them test your car twice, etc. It shows you went the "extra mile" to cooperate with them in determining the problem and (possible but doubtful) a satisfactory solution.
+1, however my initial reaction was to tell them to disclose or go to hell. The New Jersey in me always comes out in my initial reactions...
Fully charged by photo voltaic system.
Nov 9 2014 got my 2015 lease, SL. My third Leaf. Tucson AZ. 5,500 miles, 5.2 long term m/kwh. Let us see if the 'lizard' battery does better than my 2011, which lost a capacity bar at 6,771 miles.

opossum
Posts: 153
Joined: Wed Jun 06, 2012 9:40 pm
Delivery Date: 21 Mar 2011
Leaf Number: 500
Location: Phoenix, AZ

Re: Early Capacity Losses-Was(Lost a bar...down to 11)

Fri Sep 07, 2012 8:52 am

Okay, it sounds like a case of semantics. I had the impression that they would be doing a new type of test, but the service manager just told me they would just be doing a new instance of the same old battery test as documentation of the new capacity loss. So YET AGAIN we will take time away from work to bend over and give Nissan what it wants. I've lost count, but I think this is roughly trip #10 to a service department for an electrical or capacity issue...
azdre/opossum, Phoenix, 3/21/11 purchase, 10/2/12 lemon law return.
23k miles, 3 bars lost, officially rated "normal" by Nissan

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