garygid wrote:What makes you think that Nissan knows what the problem is?
So, it is unlikely a problem with the basic software
update that many others also got.
It would seem to be a buggy update of your car, or
a malfunction in hardware, perhaps the CAN bus, a connector, etc.
Have you had any rodents around your car (maybe chewing wiring)?
Try to get a better description of each problem,
and the conditions that existed when it happened.
Are you able to recreate any one of these problems, for testing?
I'm pretty sure they know what the issue is because (these are in relation to the biggest issue, the unit going into a safe mode for about 30 minutes):
1) I was immediately given a work-around (the door open thing, which does work occasionally)
2) Being told they had seen this with some cars after doing the update on some Leafs (but it was implied that it only happened the first-time [started?] and the door thing fixed it and it never came back for anyone so customers never saw it, or just saw it once).
3) When describing it to Service writers or Nissan Corporate, they finish my sentences or ask very specific closed-ended questions that relate perfectly to the issue. So this issue only appears when I am in reverse on an incline. When going up or down the incline in reverse, as soon as I tap the accelerator the car goes into neutral, I start rolling downhill suddenly and the 30 minute timer starts until it will work normally again. So if I tell someone at Nissan the car jumps into neutral and he immediately asks if I was in Reverse on a hill, that's not a guess.
4) Nobody wanted to even test drive the car, they just ran their diagnostics and telling me it found nothing. I know the first dealership ran their test and I saw the almost 3 pages of fault codes, wrote some down, then they took them away from me and the service writer told me there were no codes. Only when I pressed him on the fact that I had seen the pages of codes, he said they were all un-related, and there was nothing wrong with the car.
They did check for rodents the last time I took it in, nothing.
It is hard to recreate, the "safe-mode" thing has only happened six times since April, everything else happens pretty often, but you have to use the car to see it.