Re: Asking for Lemon Law protection on Monday
Posted: Sun Aug 26, 2012 9:06 pm
Sorry to hear a about your Leaf, hopefully you will be able to get satisfactory resolution. Your nick is interesting. Sprechen Sie deutsch?
The forum for all aspects of the Nissan Leaf
saintyohann wrote:We would actually go through BBB auto line arbitration, most likely no lawyer needed.
Tony, you can check out the car if you wish, but I can't meet you as I can't drive right now. I can do any day but Wednesday and I live in La Mesa.
I'm pretty sure they know what the issue is because (these are in relation to the biggest issue, the unit going into a safe mode for about 30 minutes):garygid wrote:What makes you think that Nissan knows what the problem is?
So, it is unlikely a problem with the basic software
update that many others also got.
It would seem to be a buggy update of your car, or
a malfunction in hardware, perhaps the CAN bus, a connector, etc.
Have you had any rodents around your car (maybe chewing wiring)?
Try to get a better description of each problem,
and the conditions that existed when it happened.
Are you able to recreate any one of these problems, for testing?
The car started dropping bars when powered off almost immediately after the update. I charged to 100% at the Walgreens in Poway and drove 1.1 miles. The dash said 10 minutes to 100% (at 240V) and I powered off. 5 minutes later I turned on the car and I lost a bar and it said 1 hour of charging to full. I went into the dealership 3 times with questions in the month after the update, because of various weird things going on (Nav system freezing, re-booting, or windows freezing, loosing bars on power off, regen "bubbles" always available, loosing bars while off, forgetting my bluetooth phone once a week), but I never left the car because it was usually minor and I needed it.DannyAmes wrote:How soon after did your car start to freak out after the updates were applied?
Has the dealership that performed these updates ever have problems with the equipment they use for the updates?
My schedule update had to be postponed because they had trouble with the update machine.
Do you know how long the procedure took and did they/technician let you know how it went? Mine took about an hour with no issues.
I maybe really off the wall here but think something corrupted yours during the process or their is a problem with the hardware now like the Leafs internal memory has now been over written or allowed to write code in an area its not suppose to and their unable to clear or purge and re-install or re-image because they do not have this procedure or advanced process documented.