irwinr
Posts: 21
Joined: Thu Mar 26, 2015 8:20 am
Delivery Date: 26 Mar 2015

Re: Nissan Connect EV (Carwings) having problems?

Thu Jun 18, 2020 10:24 am

I'm also having issues. I haven't been able to refresh my battery status since May 23rd...

I just get this screen every time:

Image

I still get notifications about charging stopping, charging complete, etc. But I cannot check the status from the app.

Learjet
Posts: 63
Joined: Tue Mar 24, 2020 8:04 pm
Delivery Date: 11 Mar 2020
Leaf Number: 309454
Location: Louisiana, USA

Re: Nissan Connect EV (Carwings) having problems?

Thu Jun 18, 2020 10:40 am

have you tried logging out and logging back in on the app? if that doesn't work... delete app then re-install.
2019 Nissan Leaf SL Plus

User avatar
Stanton
Forum Supporter
Posts: 2200
Joined: Thu Feb 03, 2011 10:56 am
Delivery Date: 01 Sep 2011
Leaf Number: 7458
Location: Plano, TX
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Re: Nissan Connect EV (Carwings) having problems?

Fri Jun 19, 2020 6:34 am

I believe we are in another one of those "system is down for a couple of days with no explanation" periods. If you don't mess up your account/delete anything/etc., eventually it will come back. I haven't received any "charging stopped/complete" messages for a couple of days either (so the whole thing is down).
2011 Blue Ocean SV w/floor mats & window tint
12v LiFePO4 battery & FIAMM 74100 horns
Wet Okole seat covers (front)
Tor's low-power heater mod
2013 sun visor
3G modem upgrade
L2 EVSE Upgrade
Battery Pack replaced (Rev E) @51 months and 41k miles

pjoseph
Posts: 109
Joined: Wed Aug 31, 2011 5:01 pm
Delivery Date: 24 Sep 2011
Leaf Number: 1186
Location: Austin, Tx

Re: Nissan Connect EV (Carwings) having problems?

Tue Jun 30, 2020 6:42 am

Still down?

Am not able to login onto the web portal or the app (tried several).

Anybody know where to report this to, at least to get the status. Thanks..

Still love the ride, but at 50 ~ mi range, we may not keep it much longer.
2011 Blue Ocean SL
111k miles, June 2020
Traction battery replaced, Sept 23rd, 2015
Powered by a 6.44 kW AC PV system

Learjet
Posts: 63
Joined: Tue Mar 24, 2020 8:04 pm
Delivery Date: 11 Mar 2020
Leaf Number: 309454
Location: Louisiana, USA

Re: Nissan Connect EV (Carwings) having problems?

Tue Jun 30, 2020 7:19 am

pjoseph wrote:
Tue Jun 30, 2020 6:42 am
Still down?

Am not able to login onto the web portal or the app (tried several).

Anybody know where to report this to, at least to get the status. Thanks..

Still love the ride, but at 50 ~ mi range, we may not keep it much longer.
I used it several times yesterday!
2019 Nissan Leaf SL Plus

DougWantsALeaf
Posts: 1686
Joined: Fri May 10, 2013 8:21 pm
Delivery Date: 18 May 2013
Leaf Number: 407811
Location: Chicago North Side

Re: Nissan Connect EV (Carwings) having problems?

Tue Jun 30, 2020 8:19 am

I have had not problems. I peak at stats a few times a day depending on driving patterns (for the SV+, sadly no connect for the S+).
2019 S Plus (98.6% SOH) & 2019 SV Plus (94.6% SOH) Both Silver
2013 Leaf SV sold 2019
100 Mile Club Member (Number 87)
Max Miles on 13 Leaf: 120 miles
Max Miles on 19 SV Leaf: 242 Highway 4.5 miles/kWh

LeftieBiker
Moderator
Posts: 14898
Joined: Wed May 22, 2013 3:17 am
Delivery Date: 30 Apr 2018
Location: Upstate New York, US

Re: Nissan Connect EV (Carwings) having problems?

Tue Jun 30, 2020 12:11 pm

I pretty much gave up on it in late Winter, when I was never able to get in to activate my heater. With the car garaged, though, that was never vital.
Scarlet Ember 2018 Leaf SL W/ Pro Pilot
2009 Vectrix VX-1 W/18 Leaf modules, & 3 EZIP E-bicycles.
BAFX OBDII Dongle
PLEASE don't PM me with Leaf questions. Just post in the topic that seems most appropriate.

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