bowthom
Posts: 657
Joined: Sun Jul 18, 2010 12:22 pm
Delivery Date: 23 Feb 2011
Leaf Number: 307
Location: Portland Oregon

Carwings Website down

Thu May 05, 2011 12:38 am

Hello,
Anybody having success logging onto carwings tonight? I cannot get a status update on my car, I guess I'll have to go look at it.
It says my password is incorrect but I know it's right.
Reserv Apr 20 - Ord Aug 31
Red - ETEC trim
BLINK inst 3/14/11 (rev 2.1.2B)
P1213 4/29/11 - Charger repl 6/8/11
P1273 2/15/12 - P32270 10/2/13
TCU upgrd 2/15/17
-1bar 11/14 -2bars 6/16 -3bars 7/18 -4bars 9/19

Deliver 2/23/11 - 75k+ mi

User avatar
ttweed
Posts: 1090
Joined: Tue Sep 07, 2010 8:31 am
Delivery Date: 01 Apr 2011
Leaf Number: 1317
Location: La Jolla, CA
Contact: Website

Re: Carwings Website down

Thu May 05, 2011 5:49 am

It's working for me this morning, I just logged in OK, but I did not receive any "charging stopped" message last night as I usually do, even though the car is showing that it is charged to my usual 80% when I refresh the status. There may have been an interruption in the service last night.

TT
Tom Tweed
La Jolla, CA
Plowshare Media
2011 SLe #1317 del. 4/1/11
1st bar lost at 31,953 miles
2nd bar lost at 38,685 miles
3rd bar lost at 50,711 miles
4th bar lost at 59,758 miles after 64 months
Battery replaced at 61,307 miles.

bowthom
Posts: 657
Joined: Sun Jul 18, 2010 12:22 pm
Delivery Date: 23 Feb 2011
Leaf Number: 307
Location: Portland Oregon

Re: Carwings Website down

Thu May 05, 2011 5:21 pm

No email last night for me either but it is working now.
Reserv Apr 20 - Ord Aug 31
Red - ETEC trim
BLINK inst 3/14/11 (rev 2.1.2B)
P1213 4/29/11 - Charger repl 6/8/11
P1273 2/15/12 - P32270 10/2/13
TCU upgrd 2/15/17
-1bar 11/14 -2bars 6/16 -3bars 7/18 -4bars 9/19

Deliver 2/23/11 - 75k+ mi

bowthom
Posts: 657
Joined: Sun Jul 18, 2010 12:22 pm
Delivery Date: 23 Feb 2011
Leaf Number: 307
Location: Portland Oregon

Re: Carwings Website down

Fri May 06, 2011 11:46 am

Hello,
OK, so today I got a carwings charge complete email that said 10 of 12 bars but when I powered up the Leaf it shows 9 of 12 bars. The carwings online shows 75% charged (timer set to 80%) as does the iPhone. So I log on to the blink site and the charge data portion is not there, they must be doing an update or some such. I have no way to verify anything and I can't figure out what the heck happened. The car was at 6 of 12 bars when I got home last night but seemed to be using way more power than usual. It was my standard commute that only takes 3~4 bars. :x

Add to that my wife's Macbook pro was very warm to the touch this morning after being shut down properly last night. It would not boot up so I had to take off the back and unplug the battery. I let it cool down a while then plugged it back in. It booted fine, the battery was fully charged so I cleaned the fans and reassembled it. It seems to be OK.

Also my email accounts on my iPhone are acting weird, deleting messages from the server (set to never) and one account won't send because of some authorization error.

Why does the God of electrons hate me today??????
Reserv Apr 20 - Ord Aug 31
Red - ETEC trim
BLINK inst 3/14/11 (rev 2.1.2B)
P1213 4/29/11 - Charger repl 6/8/11
P1273 2/15/12 - P32270 10/2/13
TCU upgrd 2/15/17
-1bar 11/14 -2bars 6/16 -3bars 7/18 -4bars 9/19

Deliver 2/23/11 - 75k+ mi

Jasonpara
Posts: 14
Joined: Tue Jan 25, 2011 9:52 pm

Re: Carwings Website down

Sat May 07, 2011 6:41 am

It hasn't been a good couple of weeks.
1. The a/c recall.
2. My blink charger quits working and needs a card replaced.
3. Now Carwings quit working. I called Nissan and tried to reset it but they said if it didnt work I would have to go to the dealer and get the TCU (Telematics Control Unit) reset. So I took it to the dealer and he had no idea what to do. After he called Nissan he found out it is known problem (which Nissan is working on) where the car tries to talk to the cell tower (AT&T) but it talks to a Tmobile tower and gets confused. The way to fix it is to pull the 12V battery cable.

csaether
Posts: 1
Joined: Sun Apr 03, 2011 5:00 pm

Re: Carwings Website down

Wed May 18, 2011 9:51 am

Just got my Leaf yesterday from Stadium Nissan in Seattle. Attempting to access Carwings got "No Service" message but we thought maybe it was because the car was in the building. No joy later, though. The little "car with wings" icon on various screens is grayed out. Nissan service also told me it needed a "TCU reset" from the dealer. Apparently the tech is taking the rest of the week off after prepping a truckload of cars this week. Tried disconnecting the 12 volt battery twice, for minutes each time, but still "No service."

If anyone has further info on this that would be great, otherwise it will be next week before I find out whether the dealer tech has any better techniques.

Googler
Posts: 101
Joined: Sat Jan 08, 2011 12:46 am

Re: Carwings Website down

Thu May 19, 2011 1:03 am

Jasonpara wrote:It hasn't been a good couple of weeks.
3. Now Carwings quit working. I called Nissan and tried to reset it but they said if it didnt work I would have to go to the dealer and get the TCU (Telematics Control Unit) reset. So I took it to the dealer and he had no idea what to do. After he called Nissan he found out it is known problem (which Nissan is working on) where the car tries to talk to the cell tower (AT&T) but it talks to a Tmobile tower and gets confused. The way to fix it is to pull the 12V battery cable.
Carwings stopped working for me a few weeks ago. I assume they will come up with some kind of fix for this in the future. Maybe. Someday.

Drnel
Posts: 13
Joined: Fri May 20, 2011 12:11 am
Delivery Date: 02 Apr 2011
Leaf Number: 0789

Re: Carwings Website down

Fri May 20, 2011 12:17 am

I have the same problem. Car wings stopped working. Cannot connect.

Drnel
Posts: 13
Joined: Fri May 20, 2011 12:11 am
Delivery Date: 02 Apr 2011
Leaf Number: 0789

Re: Carwings Website down

Sun May 22, 2011 1:57 am

Is it still down

naveen
Posts: 12
Joined: Mon May 23, 2011 10:10 am
Delivery Date: 13 May 2011

Re: Carwings Website down

Mon May 23, 2011 10:27 am

I have tried to enable carwings this weekend a couple of times but I get the message "Service down"

Just spoke to Nissan customer care and she suggested if it doesn't get resolved I should go for TCU reset.

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