User avatar
svBackstreets
Posts: 60
Joined: Thu Dec 23, 2010 12:45 pm
Delivery Date: 30 Apr 2011
Location: Tucson
Contact: Website

Re: Carwings Website down

Mon May 23, 2011 11:42 pm

We left our Leaf at home when we went on vacation. From May 11th until May 19th we were able to see the car's status using the iPhone app. Since the 19th we have received this email message each time we tried to update the status. Has anyone else had this problem or does anyone have an idea about what may be happening?

It hasn't been 14 days since we drove the car.

The blink page says we are charging.


vehicle status: request failed

Your request to update vehicle status for LEKTRIK failed. There was a problem detected communicating with the vehicle. Please try your request again. Also ensure your vehicle is located in an area with cellular reception and it has been driven with the last 14 days.
Glacier Pearl eTec delivered 4/29/11
7.75 kw solar panels on roof
EV Project
AZ plate PLUGSIN
Carwings name "Tucson"

bowthom
Posts: 657
Joined: Sun Jul 18, 2010 12:22 pm
Delivery Date: 23 Feb 2011
Leaf Number: 307
Location: Portland Oregon

Re: Carwings Website down

Tue May 24, 2011 12:06 am

Hello,
Did you leave your leaf plugged in? My Leaf will start charging when I request a status update via iPhone so it generates a "charging stopped" email each time.
Reserv Apr 20 - Ord Aug 31
Red - ETEC trim
BLINK inst 3/14/11 (rev 2.1.2B)
P1213 4/29/11 - Charger repl 6/8/11
P1273 2/15/12 - P32270 10/2/13
TCU upgrd 2/15/17
-1bar 11/14 -2bars 6/16 -3bars 7/18 -4bars 9/19

Deliver 2/23/11 - 75k+ mi

User avatar
svBackstreets
Posts: 60
Joined: Thu Dec 23, 2010 12:45 pm
Delivery Date: 30 Apr 2011
Location: Tucson
Contact: Website

Re: Carwings Website down

Tue May 24, 2011 7:54 am

bowthom wrote:Hello,
Did you leave your leaf plugged in? My Leaf will start charging when I request a status update via iPhone so it generates a "charging stopped" email each time.
Yes I left it plugged in. I was getting "charging stopped" emails until the 19th.
Glacier Pearl eTec delivered 4/29/11
7.75 kw solar panels on roof
EV Project
AZ plate PLUGSIN
Carwings name "Tucson"

User avatar
LEAFer
Posts: 2647
Joined: Mon May 24, 2010 10:10 am
Delivery Date: 19 Jan 2011
Leaf Number: 000215
Location: Sacramento Area

Re: Carwings Website down

Tue May 24, 2011 9:19 am

Without spending time to look for it ... it has been mentioned elsewhere on this forum that after 14 days the CarWings stops communicating (a "feature", not a bug :x )
2011 Silver SL+QC [Mfg: 11/2010] 36mo/15k LEASE
06Jun2013 Status [28.5 months][34,173 miles][11 bars]
Lost CapacityBar 6/6/13 @34,173 miles while in LEAF Battery Monitor: 83.41%, 71.4F (avg); cool overnight;

MikeD
Posts: 701
Joined: Thu Jun 24, 2010 6:14 am
Delivery Date: 12 May 2011
Leaf Number: 592

Re: Carwings Website down

Fri Jun 03, 2011 7:13 am

"Vehicle Status: request failed" [which is an indicator that Leaf has stopped communicating with Carwings] started the same day a friend added his phone to my leaf's known phones.

Reading the other posts here gave me the idea to 1) remove that phone from the Leaf's list of known phones (since I think it started the problem) and (because that wasn't enough to resume communication) then 2) temporarily remove ground cable from 12v battery for 5 minutes.

Success! The problem may be corrected permanently (by some firmware revision?), but for now I'm happy.

naveen
Posts: 12
Joined: Mon May 23, 2011 10:10 am
Delivery Date: 13 May 2011

Re: Carwings Website down

Mon Jun 06, 2011 12:14 am

naveen wrote:I have tried to enable carwings this weekend a couple of times but I get the message "Service down"

Just spoke to Nissan customer care and she suggested if it doesn't get resolved I should go for TCU reset.
For others who may have similar issue. Before going to the Nissan dealer for a TCU reset, I decided to pull the 12v battery wire and reconnected after a few minutes.
After this I was able to login to carwings.

Return to “Range / Efficiency / Carwings”