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NissanConnect app

Posted: Tue Oct 18, 2016 4:13 am
by pmichaud
I just got my new Leaf on Friday and so far I'm impressed. But, I'm having some issues getting the NissanConnect Services app working. If I go to the NissanConnect website I can do everything (check charging level, etc). However the app on my phone says that my VIN number is not associated with a vehicle that has NissanConnect Services.

Am I missing a step somewhere?

Thanks
Pete

Re: NissanConnect app

Posted: Tue Oct 18, 2016 5:54 am
by DNAinaGoodWay
I'd call them. Sometimes it's an issue on their end.

Re: NissanConnect app

Posted: Tue Oct 18, 2016 6:58 am
by pmichaud
Finally got it working. I had to call and sort things out. It appears that I had the incorrect app. There are 3 or 4 or them in the Google Play store. Once I downloaded the correct one, everything worked well. So far I'm impressed with the customer service.

Re: NissanConnect app

Posted: Thu Oct 27, 2016 11:32 am
by brian0123
They just released an update to the Android app and all of a sudden my 2012 leaf is working perfectly with the app again. Nissan told me it was a 2g problem. Funny how an app update instantly fixes all my issues.