QueenBee wrote:HIOJim wrote:FYI - WO charges your credit card at the time of order, not when they ship. That's not cool when you are given a 3-4 week delivery estimate.
And generally against the credit card merchant agreements.
That's what I thought originally but then considering that it's a custom order due to the personal color and option selection, I think that may justify the advance charge.
What I found not cool is that they don't send out email confirmation about your order to make sure everything is correct. I had to specifically insist on them emailing it to me. They said yes but then forgot and I had to call back 3 days later asking again. Then when they finally emailed it to me, it's a weird file format attachment that when I tried to open it with NotePad to read, the text info inside is all jumbled up and not very readable.