vrwl wrote:So who was shooting the video and will the video be released so that those of us who couldn't attend can still see the meeting?
I wrote out a response and then it was deleted by the wonders of accidentally back-spacing.
I am at work, so to provide an abbreviated comment and get back to work:
I asked before the meeting began if I could/should record by phone and they said please no, but that it would be videotaped and (hopefully) put online. That kind of brings home that this was a gutsy move by Nissan to have this meeting at all.
As to what is on the 2 hour, no breaks (!) town hall meeting, maybe 60-90% was spent on the inter-related questions of:
Battery Warranty
inadequacy of using 'bars" to define warranty especically when some drivers have experienced severe range loss but not the same amount of bar loss. Overall hard questions about "bars" in general.
Making sure that Nissan has an overall sense of the experience of hot climate drivers
Concerns about resale value.
etc.
Some other questions, including discussion of Nissan stepping up on deploying their own chargers, how many in the ground.
I want to avoid trying to provide a proper summary since I need to get back to work. I will say that what may make the video a bit annoying to watch (constantly coming back to the basic problem/issue) is also, arguably, what made the meeting useful and productive, which is I think there needed to be some gradual breaking down of the issues and breaking down of barriers. The learning process for Nissan execs was, in theory, a big part of the reason for the meeting, and maybe they needed to hear this or that, not just at the beginning, but by the end of the meeting... many people remarking throughout something to the effect that "but I'm not the only one, and I'm really hoping you come away understanding that".
Those who weren't there might get frustrated with the failure to ask the question that they focused on. I didn't ask mine except in chat afterward. I think this particular Town Hall those with that particular issue of range loss due to heat were I think front-and-center. I think there will be other Town Halls?
Overall, I'd say the meeting was a good one, not in the sense of necessarily answering all questions satisfactorily, but helping move us further along. Personally, I told Andy when I first got there when I met him that I was not there to give Nissan a hard time, but to help them, and I meant it, and I thought one salient point of the meeting was observing that some of the most terribly frustrated Phoenix drivers rose to the occassion and debated/articulated/argued very well, and with some persistence appropriate to the matter to them, but clearly kept in mind their regard for the car and appreciation for the opportunity to have the communiation.
