Dav
Posts: 275
Joined: Tue Apr 20, 2010 5:19 pm
Delivery Date: 26 Jun 2015
Location: San Diego, CA
Contact: Website

July 16 Survey Email

Fri Jul 16, 2010 5:44 pm

Interesting new survey from Nissan regarding battery warranty.

I think they are upset with the Volt 8 year announcement. Looks like they had been planning on 5 years and want to gauge user acceptance.

eta: oops. corrected date as pointed out by drees.
Last edited by Dav on Fri Jul 16, 2010 5:57 pm, edited 3 times in total.

User avatar
SilverLeaf
Posts: 418
Joined: Tue Apr 20, 2010 4:55 pm
Delivery Date: 17 Apr 2011
Leaf Number: 000516
Location: Scottsdale, AZ

Have you received your Nissan LEAF Battery Warranty Survey

Fri Jul 16, 2010 5:52 pm

Have you received your Nissan LEAF Battery Warranty Survey

I have,and just completed it.

Lots and lots of questions about the effect the warranty will have on your purchase/lease decision.

Mostly comparing 5 year/60,000 mile; 8 year/80,000 and 10 year/100,000

also several questions about the option of an extended warranty on the battery (at a 'reasonable' price).

Let's hear your responses.
Reserved 4/20/2010
Ordered 9/2/2010
Arrived 4/17/2011
Installed 5.52 kW PV 2/2011
Upgraded PV to 6.9 kW 2/2012
Upgraded PV to 7.59 kW 2/2013

User avatar
DaveEV
Posts: 6246
Joined: Fri Apr 23, 2010 3:51 pm
Location: San Diego

Re: July 16 Survey Email

Fri Jul 16, 2010 5:53 pm

Think you meant July, but yes, I just filled out the same one.

I can't imagine that they expected the Volt to have anything less than an 8-year 100k mi warranty on the battery - they are required to provide that warranty by law since the car is a hybrid.

Dav
Posts: 275
Joined: Tue Apr 20, 2010 5:19 pm
Delivery Date: 26 Jun 2015
Location: San Diego, CA
Contact: Website

Re: Have you received your Nissan LEAF Battery Warranty Survey

Fri Jul 16, 2010 5:59 pm

Another thread here: http://www.mynissanleaf.com/viewtopic.p ... 117#p11117

It is mostly a battery survey, so this might be a better forum for it. Anyone want to merge threads? :)

Stoaty
Posts: 4490
Joined: Fri Jun 18, 2010 9:50 pm
Delivery Date: 12 Jun 2011
Leaf Number: 3871
Location: West Los Angeles

Re: Have you received your Nissan LEAF Battery Warranty Survey

Fri Jul 16, 2010 6:05 pm

Very interesting survey. The battery warranty is going to be key to brisk sales. If they go for 5/60,000 the extended warranty better not be too much or they will lose a lot of sales. The official announcement about the battery warranty will probably be one of the key determinants about whether I will purchase a LEAF, or jump ship for the volt.
2011 Leaf with 62,000 miles given to Nephew
2013 Tesla Model S85 with 251 miles rated range at full charge
Leaf Spy Manual
Battery Aging Model Spreadsheet

IBELEAF
Posts: 1235
Joined: Wed Jul 07, 2010 5:23 pm
Delivery Date: 06 Apr 2011
Location: Seattle, WA

Re: Have you received your Nissan LEAF Battery Warranty Survey

Fri Jul 16, 2010 6:05 pm

I got it and my response for obvious reasons was that I want longer battery warranty for no extra charge
Currently: '12 Volt (12k) since 7/2012
Previously: '11 Leaf SL (w/ 12k miles & 16 month ownership)

User avatar
DeaneG
Posts: 1110
Joined: Tue May 04, 2010 9:20 pm
Delivery Date: 01 Apr 2011
Leaf Number: 594
Location: Cupertino, CA

Re: Have you received your Nissan LEAF Battery Warranty Survey

Fri Jul 16, 2010 6:09 pm

It's interesting that some questions asked how different battery warranty periods would affect your opinion of Nissan in general, not just the Leaf.

Also, they finally got around to asking demographic information. I would have expected that in the reservation process.
White SL w/L3, 3kWDC Solar PV

User avatar
evnow
Moderator
Posts: 11480
Joined: Thu Apr 22, 2010 11:41 am
Delivery Date: 25 Feb 2011
Leaf Number: 303
Location: Seattle, WA

Re: July 16 Survey Email

Fri Jul 16, 2010 6:13 pm

This is a very interesting & revealing survey. So, from the survey, I'd guess
- The battery warranty is for 5 years
- They are trying to decide whether to offer extra warranty for extra money
1st Leaf : 2/28/2011 to 5/6/2013
2nd Leaf : 5/4/2013 to 3/21/2017
Volt : 3/25/2017 to 5/25/2018
Model 3 : 5/10/2018 to ?

Juiced
Posts: 40
Joined: Thu Jun 10, 2010 7:22 pm

Re: July 16 Survey Email

Fri Jul 16, 2010 6:15 pm

Interesting survey. Looks like Nissan is searching for the "sweet spot" for their battery warranty. A long enough term not to lose customers for the Leaf, and short enough to limit liability. The concept of charging for an extended warranty seems like a middle ground that allows flexibility for many buyers.

User avatar
jhm614
Posts: 920
Joined: Fri Apr 23, 2010 7:48 pm
Delivery Date: 30 Mar 2011
Leaf Number: 000493
Location: Arlington, TX

Re: July 16 Survey Email

Fri Jul 16, 2010 6:45 pm

Just filled mine out, too.

For me, the warranty period is the difference between buying and leasing --

5 or 6 years / 60,000 - No option, must lease. I'm going to average 20k miles per year and I could not afford an expensive replacement battery in 4 or 5 of a 60 month loan.

8 years / 100,000 - Could roll the dice on a 60 month loan.

10 years / 150,000 - If battery is warrantied for 75% capacity after 10 years, I buy.

But even at the 5 yr / 60,000 level, I'm still getting a Leaf - I will just lease it.
2011 Brilliant Silver SL - 110,000 gasoline free miles so far.
4BL: 06/29/13 @ 27 months, 43,520 miles, 42.56 Ahr. New 12 bar battery: 09/09/13
4BLx2:12/31/16 @ 69 months, 99,475 miles, 42.99 Ahr.

Return to “News & Main LEAF Discussion”