BLINK EVSE fails to detect the LEAF is plugged in
After quickly unplugging the J1772 connector from his 2011 LEAF when he noticed the car start to roll backwards down his driveway, my friend says his BLINK no longer detects that the LEAF is connected. He insists the cable was never strectched or the connector yanked - the display continues to read "Please Plug In Your Vehicle". A reboot of the EVSE doesn't help. His portable EVSE works fine.
Checking with BLINK Support (Car Charging) they offered to fix it (replace it) for $400 (his warranty expired 12/31/13) or upgrade it to a BLINK HQ for $499 (after discounts & $200 credit for turning in the old BLINK), not including installation. I suggested he try turning his old BLINK into a dumb EVSE as discussed in this forum before spending any money. I also advised he check all wiring while he has the cover off.
Has anyone else experienced this symptom on their BLINK? Any thoughts on what he should be checking for? The BLINK display is still alive, so it sounds to me like he could have a bad connection somewhere. Thanks for your ideas and suggestions.