Blink Website SNAFU

[DaveEV]

Where do they keep your charging history?

Click on "My Chargers" -> "manage" -> "Charges"

[SeaAir]

I haven't been able to sign in because it says I have the wrong password. I went to the "forgot my password" link, filled in the email address, and...nothing. It says it sent an email with a new password, but nothing on my end.

[TurboFroggy]

+1

Same problems, can't change password at blocking dialog and link sent via reset password link gets stuck in the same loop.

[ttweed]

Where do they keep your charging history?

Click on "My Chargers" -> "manage" -> "Charges"

Thanks, Dave! And I was expecting to find it under "My Reports."

The terminology is a little confusing and it seems to have a lot more info than necessary--why have "Plug-in Events," "Charge Events," as well as "Power Events?" Then there are "Power Flow" tables for events where no power flowed??? What's the point? Do we really need all that? All I really want to know is when the electricity when into the car and how much.

All my data seems to be on Eastern time as well (3 hours later). Can I change that? Is that one of the "time reporting issues" Blink support talked about?

Thx,
TT

[davewill]

Thanks, Dave! And I was expecting to find it under "My Reports."

The terminology is a little confusing and it seems to have a lot more info than necessary--why have "Plug-in Events," "Charge Events," as well as "Power Events?" Then there are "Power Flow" tables for events where no power flowed??? What's the point? Do we really need all that? All I really want to know is when the electricity when into the car and how much...

Double thanks. I really wanted this data, although it's not all it could be. I figure I'll try to copy and paste it into a spreadsheet or something. It would be nice if they had an export that would give all the data at once. I figure they have separate plug-in vs. charge events so that the study can see whether people are using the car's timers or not.

[lonndoggie]

The terminology is a little confusing and it seems to have a lot more info than necessary--why have "Plug-in Events," "Charge Events," as well as "Power Events?"

Well, I get most of that. I plug-in well ahead of the charge, so it's good that they log each status change item. If there's a plug in event but no charge, then that's good to know, from a diagnostic point of view. The power flow events are interesting, if you click on the "power flow" link--it shows how, through the charge time, the LEAF/Blink are going through multiple smaller charge cycles to manage the battery. Neat--and I'm glad they didn't clutter the main listing any more by having all that detail within it, but rather linked to it.

Then there are "Power Flow" tables for events where no power flowed??? What's the point? Do we really need all that? All I really want to know is when the electricity when into the car and how much.

Maybe we don't need that, but I think that's an artifact of how plugin works with the car managing the charge time. When I plug in, the Blink goes to "charging" for a second or two, then turns off. I think those zero-flows are for that. It would be good if you could filter those out.

All my data seems to be on Eastern time as well (3 hours later). Can I change that? Is that one of the "time reporting issues" Blink support talked about?

That would be an improvement. 100% of my charges have started at midnight; here's what the Blink network reports, and why I have an active trouble ticket open with them:

1:02 AM, 2:38 AM, 8:46 PM, 1:05 AM, 9:46 PM, 12:03 AM, 12:04 AM, 8:41 PM, 8:33 PM, 11:19 PM

[thankyouOB]

you can pick the time zone in MY PROFILE.

If you call Blink CS, they will get you past the password glitch. it took two minutes.

Blink Support
support@blinknetwork.com
888-998-2546


And those folks trained to sound as if they are native American speakers are in Michigan.

[davewill]

you can pick the time zone in MY PROFILE.

So you can, but it doesn't have any effect on the charge event reporting. Mine was set to Pacific all along, but the data is consistently 3 hrs ahead.

[thankyouOB]

you can pick the time zone in MY PROFILE.

So you can, but it doesn't have any effect on the charge event reporting. Mine was set to Pacific all along, but the data is consistently 3 hrs ahead.

I just asked them to let me know the time zone. we are going to chat on Monday after a weekend where I can notate my plug in times and charging times, and compare.
I cant make sense out of what I see on there.
I plug in after work from 530-730 pretty much daily and charging starts at 8:10 p.m. set in the Leaf to correspond to base rates.

I think the plug-in and charging times may be east coast, and also affected as the Blink turns on for 5 seconds when I plug in, but then shuts off when the car refuses the power, cause the timer says wait.

[lonndoggie]

Hrm...

So looking more closely at these numbers, the non-zero power-flow events all start within 1 minute of 3AM. Or, 3 hours later than the actual start time. So there's some consistency there.

davewill, yours show start times of 3 hours before the actual start? Is that for the charge event, or the non-zero power flow?

The charge start times are within a minute or two of the plug-in start times, which, far as I can figure, don't bear a consistent delta to the actual plug-in time, but I could be wrong. The end of charge times seem to make no sense whatsoever.