I’ve been in contact with the Office of Sustainability regarding your inquiry and have been provided additional background and an update. This information I was given is as follows.
“ As you’ve conveyed, these fast-charge stations have been a frustrating experience thus far and we apologize for the inconveniences this has caused.
City staff has been in recurring dialogue with the station manufacturer since performance issues began to surface in early summer. Initially we attempted to resolve the issues with City staff and professional electricians, but were unable to do so. Most recently the manufacturer flew out two technicians to work on the equipment, but they were ultimately unable to fix the stations while onsite. We are awaiting a full report with potential pathways for resolution at this point.
We have involved project partners beyond the manufacturer, including Nissan and the state, in our attempts to get these stations working. Despite a high priority being assigned to this issue, it appears we are dealing with a hardware problem where the solution is not readily available at the moment. I have been told that these aren’t the only stations that have experienced performance issues.
The City will continue to seek a solution for these stations which are an important part of our clean air portfolio. Feel free to contact me at any point for updates. I’ll also add more background to the City’s EV charging page so others can stay informed on the issue.”
If you have further questions please contact
Sustainability Program Manager
KAYLA ADAMS on behalf of Mayor Becker
Administrative Assistant to the Office of the Mayor
Logistics Coordinator for Internship Program
OFFICE of the MAYOR
SALT LAKE CITY CORPORATION
" onclick="window.open(this.href);return false;