Since the location is a condominium, the panelboard is probably supplied with 2 phases, neutral, and ground from a 3-phase 208Y/120-volt circuit. This gives 120 volts between either line and neutral, but only 208 volts between the two line conductors. Most Level 2 EVSEs work fine on 208 volts, but the portable Nissan unit supplied with 2018 models requires a higher voltage (nameplate says 240). As others have said, a bad ground connection for the receptacle will also cause failure to charge. There are a couple of other threads on this topic.
Silver LEAF 2011 SL rear ended (totaled) by in-attentive driver 1/4/2015 at 50,422 miles
Silver LEAF 2015 SL purchased 2/7/2015; traded 8/10/2019 at 82,436 miles
White LEAF 2019 SL+ purchased 8/10/2019