JasonT wrote:Your guess has now been confirmed as fact. I decided to call back Aerovironment and get this confirmed. Sarah told me that the $100 is only being applied towards the installation. Her reasoning was something to do with that the $100 is going to the electrician, so if the electrician doesn't come out than the $100 goes away. That sounds a little fishy to me, because I thought I read somewhere that the electricians aren't getting paid for the initial assessment anyway -- so the money hasn't gone anywhere, and should be able to go to whatever.
Well, IMHO, on the one hand I think if we don't get the money back it better damn well go to the electricians at least eventually because they're the ones who schlepped their tucheses out to the houses to do the assessment, not just sit behind a phone in a cool office sipping latte. Okay, that's a bit harsh. As I said, I think AeroVironment makes a fine charger, and some of the people you deal with are quite nice despite all else. But I also have to admit for those of you with trivial installs, the fact that you had to have an assessment at all kind of sucks, never mind the $99 that may have better been spent on a local, bonded and certified electrician of your choosing. Interestingly enough, we should all remember that the guys coming out to our houses are in fact local, bonded and certified electricians of AV's choosing. Most stories I've heard about them have been positive. I just hope we've been positive too because you never know: when you pick up the yellow pages to call up a local guy of your choosing, he might just be the guy AV sent!
BTW, it is my personal belief that the outrageous "labor" quotes AV is sending reflects some large kickback AV is getting that's not going to the installers. I could be wrong, but that is a distinct possibility.
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