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Boomer23
Posts: 3551
Joined: Sun May 23, 2010 9:57 pm
Delivery Date: 30 Mar 2011
Location: Orange County, CA

Re: Aerovironment EVSE install information

Thu Oct 14, 2010 5:07 pm

My dashboard is now open to order my Aerovironment EVSE.

Not sure what I'm doing yet. Still learning about SCE (my utility) and the second meter option and trying to calculate which TOU EV charging rate schedule will be best for me.

I did click through the purchase process to verify that indeed the $100 that I already paid is deducted from the balance due AV to order the EVSE.
2018 Tesla Model 3 Long Range RWD
2017 Chevy Bolt EV Premier Kinetic Blue
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Clippy
Posts: 227
Joined: Tue Jun 08, 2010 7:32 pm
Delivery Date: 07 Apr 2011
Leaf Number: 0823

Re: Aerovironment EVSE install information

Thu Oct 14, 2010 5:40 pm

Boomer23 wrote:My dashboard is now open to order my Aerovironment EVSE.
Mine too. The assessment tab also changed to "Quote Accepted." Uh, no.

Also, for some reason my quote has shrunk a couple of hundred dollars. I guess they read my survey comments.

I am still not opposed to using AE for the install. But they are going to have to install a submeter and a meter box for the quoted price or I'll pass. I'm thinking of just paying for the install, then handing them the 1 line drawings that my local utility supplied to me (without a $100 fee) showing the submeter installation details that they require for TOU rates when they arrive to put in the EVSE.
100% Elektrisch, 100% BMW, 100% Fruchtbar

smkettner
Posts: 7423
Joined: Mon Aug 09, 2010 10:13 pm
Delivery Date: 26 Feb 2014
Location: Orange County, CA

Re: Aerovironment EVSE install information

Thu Oct 14, 2010 5:47 pm

Is there any button that says "no thanks, get lost" ?
I fear going in or it might imply approval that I do not give

I am not part of the free install project.
1 bar lost at 21,451 miles, 16 months.
2 bar lost at 35,339 miles, 25 months.
LEAF traded at 45,400 miles for a RAV4-EV
RAV4 traded in for I-Pace Dec 2018

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Boomer23
Posts: 3551
Joined: Sun May 23, 2010 9:57 pm
Delivery Date: 30 Mar 2011
Location: Orange County, CA

Re: Aerovironment EVSE install information

Thu Oct 14, 2010 5:51 pm

Clippy wrote:
Mine too. The assessment tab also changed to "Quote Accepted." Uh, no.
Yes, so did my assessment tab. "Uh, no" is right!
2018 Tesla Model 3 Long Range RWD
2017 Chevy Bolt EV Premier Kinetic Blue
Blog: http://drivingelectric.blogspot.com" onclick="window.open(this.href);return false;

smkettner
Posts: 7423
Joined: Mon Aug 09, 2010 10:13 pm
Delivery Date: 26 Feb 2014
Location: Orange County, CA

Re: Aerovironment EVSE install information

Thu Oct 14, 2010 5:54 pm

My assessment still says "qoute ready" thank goodness
1 bar lost at 21,451 miles, 16 months.
2 bar lost at 35,339 miles, 25 months.
LEAF traded at 45,400 miles for a RAV4-EV
RAV4 traded in for I-Pace Dec 2018

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EVDRIVER
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Joined: Sat Apr 24, 2010 7:51 am

Re: Aerovironment EVSE install information

Thu Oct 14, 2010 6:16 pm

Mine was completed in July and posted in July to read but still says "quote pending". NIce programming.

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planet4ever
Posts: 4674
Joined: Sat Apr 03, 2010 9:53 pm
Delivery Date: 02 May 2011
Leaf Number: 1537
Location: Morgan Hill, CA, south of San Jose

Re: Aerovironment EVSE install information

Fri Oct 15, 2010 3:33 am

Mine says "quote ready" on the dashboard and "quote available" on the assessment page. Pretty much the same thing, I guess. I thought I'd look for a way to decline the quote, so I went down to "my documents". It took me a while to figure out anything I could do there. Since I'm the owner and not in an HOA neither of the downloadable docs seemed to be pertinent. Then I realized they apparently wanted me to upload up to five documents:

State Supplement POD (Proof Of D [their box is too short so the name is cut off - maybe Domicile?]
Signed Ts & Cs
Signed Quotes
Property Owner Notice Consent
HOA Community Approval Form

OK, so I have a quote I could download, though I don't see any place on it for a signature, and I'm not sure why they would expect everybody to be able to put in an electronic signature or to convert a paper signed copy to a form we could upload.

Not a problem for me, since I could scan a document and convert it to a PDF, but I wont. What I really wonder is if anybody is likely to comply with all that nonsense, even if they want the charging dock. I can say for sure nobody's going to do all that stuff without at least some instructions.
End of April 2013: Traded my 2011 SL for a 2013 S with charge pkg.

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EVDRIVER
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Posts: 6753
Joined: Sat Apr 24, 2010 7:51 am

Re: Aerovironment EVSE install information

Fri Oct 15, 2010 6:59 am

planet4ever wrote:Mine says "quote ready" on the dashboard and "quote available" on the assessment page. Pretty much the same thing, I guess. I thought I'd look for a way to decline the quote, so I went down to "my documents". It took me a while to figure out anything I could do there. Since I'm the owner and not in an HOA neither of the downloadable docs seemed to be pertinent. Then I realized they apparently wanted me to upload up to five documents:

State Supplement POD (Proof Of D [their box is too short so the name is cut off - maybe Domicile?]
Signed Ts & Cs
Signed Quotes
Property Owner Notice Consent
HOA Community Approval Form

OK, so I have a quote I could download, though I don't see any place on it for a signature, and I'm not sure why they would expect everybody to be able to put in an electronic signature or to convert a paper signed copy to a form we could upload.

Not a problem for me, since I could scan a document and convert it to a PDF, but I wont. What I really wonder is if anybody is likely to comply with all that nonsense, even if they want the charging dock. I can say for sure nobody's going to do all that stuff without at least some instructions.
Their system was designed with poor testing. If you ordered already and had them add the waiver afterword then there is no way to sign off on it because it won't show up, only shows before ordering. Brilliant process, I suppose they figured no one would change their mind about getting the EVSE.

KeiJidosha
Gold Member
Posts: 916
Joined: Sat May 01, 2010 11:57 am
Delivery Date: 26 Jun 2011
Location: Simi Valley, CA

Re: Aerovironment EVSE install information

Fri Oct 15, 2010 9:31 am

Boomer23 wrote:My dashboard is now open to order my Aerovironment EVSE.

Not sure what I'm doing yet. Still learning about SCE (my utility) and the second meter option and trying to calculate which TOU EV charging rate schedule will be best for me.

I did click through the purchase process to verify that indeed the $100 that I already paid is deducted from the balance due AV to order the EVSE.
So I tried to schedule the install. First issue is the credit card info.

'full payment is required to initiate your home charging dock installation. to proceed, please enter your credit card information below. your card will not be charged until the installation of the home charging dock is complete"

I have never had a contractor ask for my credit card information before starting the job. If you look at the California Contractors Licensing site, here are the "Top Ten Tips";

1. Hire only licensed contractors.
2. Check a contractor's license number online at http://www.cslb.ca.gov or by calling (800) 321-CSLB (800) 321-CSLB (2752).
3. Get at least three bids.
4. Get three references from each bidder and review past work in person.

5. Make sure all project expectations are in writing and only sign the contract if you completely understand the terms.
6. Confirm that the contractor has workers' compensation insurance for employees.
7. Never pay more than 10% down of $1,000, whichever is less. Don't pay in cash.
8. Don't let payments get ahead of the work.
9. Keep a job file of all papers relating to your project, including all payments.
10. Don't make the final payment until you're satisfied with the job.

It seems we have to give up competitive bidding and any financial leverage.

So I press on against my better judgment. Enter everything anyway, and get this message;

"scheduling failure
API Error (CS_ServiceRequest_PUB.Update_ServiceRequest): The value for parameter p_status_id cannot be "NULL"."

A real confidence builder so far I got to say...

smkettner
Posts: 7423
Joined: Mon Aug 09, 2010 10:13 pm
Delivery Date: 26 Feb 2014
Location: Orange County, CA

Re: Aerovironment EVSE install information

Fri Oct 15, 2010 9:42 am

I am thinking requiring full up front payment by a contractor may well violate CA state law or CA state contractor's license rules.
I think Home Depot got in trouble for this several years ago.

I called Nissan today as I will not be using AV for anything. And I told them why. I also expressed my dismay that the quote says "approved" when I have not approved anything. In fact I strongly disapprove.

She said the waiver would not work since I have already ordered the car. Issue to be escalated :roll:

Rather dissapointing that Nissan expects us all to just roll over and pay any price for the single choice of overbuilt evse and overpriced install.
1 bar lost at 21,451 miles, 16 months.
2 bar lost at 35,339 miles, 25 months.
LEAF traded at 45,400 miles for a RAV4-EV
RAV4 traded in for I-Pace Dec 2018

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