That may be true for some people who are inclined to surf the net and connect all the tidbits of information they need to be knowledgeable about electric cars, but I believe the videos I describe would benefit not just owners, but those people who are shopping for new cars because it would be a one-stop (or one video) place to learn more about electric cars, and possibly encourage them to jump on the bandwagon. I am in the solar industry and I know how difficult it is for people to understand the advantages and disadvantages of having a solar installation, because they almost never have the knowledge of the ever-changing field to make their own educated decision and have to rely on preconceived notions which a salesperson has to slowly review with the customer and help them understand how solar actually does affect the environment, their electric bills, and their wallets. The same thing I think is true to a lesser extend to the Nissan leaf, most people aren't going to research electric cars on a dozen websites for hours, look up federal and state incentives, understand the past, present, and future of electric cars, then after doing financial and electric usage calculations decide to purchase. Most people simply don't have the time or inclination to understand the field to the extent necessary to make an educated choice, and if there's no easy informational like a 1-hour introduction, I think most people would just choose to stay with ICE cars until electric cars become so overwhelmingly superior that their ignorance won't keep them from going electric, but that time may be 10-20 years from now.
But the leaf's range is already suitable for a good percentage of people's driving habits, yet the majority of people polled on it don't feel comfortable with 75 mile range. Some of them might not even be comfortable with 150, 200, or 300 mile range, especially if they are ignorant of quick charging and how commonplace it will be in the future. This is just one example of people hesitating on electric cars due to lack of information, and there are many other issues I think a 1 hour introduction to electric cars could help alleviate people's fears about.
Foible, I'm not saying it should replace a salesperson. The primary target I see for the introduction video would be people who have the beginnings of feeling that it might be more environmentally friendly, more financially friendly, or more car performance friendly, or whatever rationale they may have for clicking play on the video. Such people want to absorb well-organized, easy to understand information on electric cars, so that they can have a more informed decision whether or not to get an electric car. There are things that you can show in a video that a salesperson at a car dealership cannot show, such as computer generated graphics that clearly and quickly describes the differences someone familiar with ICE cars would see in an electric car, for example graphics showing the reduced pollutants benefits of using electricity from power plants instead of burning gas, the much fewer moving parts and maintenance requirements, the method of calculating "fuel" costs, or the full torque at zero speed of electric motors and their potential to cheaply beat gas engines. The video should also be honest about batteries, its limitations, its future, its cost, and on the other hand also mention the expiration date of the federal electric vehicle tax credit etc, all so that people can make a more educated decision and know that the Leaf IS a viable product and Nissan isn't afraid to look at it honestly.