Persistence resulted in the problem being resolved. On my 5th visit to the dealer with a discussion with both the
advisor and the tech, the problem was resolved in little over a hour. Luckily, as posted before, the tech had left the
setup procedure documentation in the vehicle when it was picked-up. As previously indicated, there's a procedural
step requiring that the tech while connected with the Nissan diagnostic tool, i.e. the Consult, that he log-on to the
Nissan network and enter the vehicle's Carwings ID & PW. When I mentioned that to both the advisor & tech, the tech
disagreed. After referencing that in the Nissan document, the tech agreed that he would re-do the setup procedure.
I asked to observe the process, but was asked to wait in the customer's waiting area. When the service was complete,
I was asked by the advisor to verify the functionality. I just entered the Carwings mode and selected "Update Stations".
There was no need on my part to personally enter my ID & PW. Again, the dealer has access to obtain the vehicle's
Carwings ID & PW, i.e. not requiring the owner to provide it, although it may expedite the process a little.
Thanks to all who provided info tips.
Last edited by lorenfb
on Mon Dec 26, 2016 7:00 pm, edited 1 time in total.
#1 Leaf SL MY 9/13: 76K miles, 47 Ahrs, 5.0 miles/kWh (average), Hx=70, SOH=78, L2 - 100% > 1000, temp < 95F, (DOD) > 20 Ahrs
#2 Leaf SL MY 12/18: 10.3K miles, SOH 109Ahrs/115Ahrs, 5.2 miles/kWh (average), DOD > 20%, temp < 105F