flyingjohn
New member
- Joined
- Feb 29, 2020
- Messages
- 2
Have been a forum "lurker" but now feel the need to register and post this information as it came as a bit of a surprise and may save someone from the same fate!
So I feel the need to get the message out that NISSAN have changed their policy of allowing you to charge at the dealerships.
How do I know ?
Well I turned up at MOTORLINE in my Leaf as I was looking at a 2nd hand Juke car for my wife. Bit low on range on the leaf I plugged into the Chademo fast charger.
I was told in no uncertain terms that this was for THEIR customers only and they would not allow me to charge. I questioned the "Sales director"! -who said they had received a memo addressed to all dealerships from NISSAN that it was at the dealers discretion on who to allow to charge - and was for people who bought their cars from them.
I explained that anyone buying a car from them probably lived in Medway and would charge at home, and the point of having the opportunity to fast charge at a dealership was for when you are away from home after a long journey. This appeared to be completely lost on this employee and he stuck to his guns and said customers only.
I even pointed him at the sales blurb that says "nationwide fast chargers available at dealers", but he repeated the mantra, because they were paying for the electricity. I said it costs about a pound for a charge and asked if I could pay - still said no.
Moral of the story - BUY A TESLA !!!
Sorry if you know this already, but I dont often need a "get me home charge" in an unknown town and it caught me out.
So I feel the need to get the message out that NISSAN have changed their policy of allowing you to charge at the dealerships.
How do I know ?
Well I turned up at MOTORLINE in my Leaf as I was looking at a 2nd hand Juke car for my wife. Bit low on range on the leaf I plugged into the Chademo fast charger.
I was told in no uncertain terms that this was for THEIR customers only and they would not allow me to charge. I questioned the "Sales director"! -who said they had received a memo addressed to all dealerships from NISSAN that it was at the dealers discretion on who to allow to charge - and was for people who bought their cars from them.
I explained that anyone buying a car from them probably lived in Medway and would charge at home, and the point of having the opportunity to fast charge at a dealership was for when you are away from home after a long journey. This appeared to be completely lost on this employee and he stuck to his guns and said customers only.
I even pointed him at the sales blurb that says "nationwide fast chargers available at dealers", but he repeated the mantra, because they were paying for the electricity. I said it costs about a pound for a charge and asked if I could pay - still said no.
Moral of the story - BUY A TESLA !!!
Sorry if you know this already, but I dont often need a "get me home charge" in an unknown town and it caught me out.