2017 Leaf battery warranty

[RandalC]

From my warranty info. "You are required to per-
form annual EV Battery Usage Reports at intervals of
12 months, 24 months, 36 months, 48 months,
60 months, 72 months, and 84 months. ". I have had one free inspection, paid for one more but was unaware of this part of the warranty agreement. I purchased my Leaf Sept 2018, it has 36,000 and I just lost my 10th bar. Did I screw myself?

[johnlocke]

From my warranty info. "You are required to per-
form annual EV Battery Usage Reports at intervals of
12 months, 24 months, 36 months, 48 months,
60 months, 72 months, and 84 months. ". I have had one free inspection, paid for one more but was unaware of this part of the warranty agreement. I purchased my Leaf Sept 2018, it has 36,000 and I just lost my 10th bar. Did I screw myself?

Nope. Nissan has never denied warranty claims based on lack of inspections to the best of my knowledge. The inspection requirement seems to be a sop to the maintenance dept. Leafs require so little maintenance that the service dept. would starve.

[RandalC]

Thanks for your help. Took my Leaf to the service department today for a $100 battery inspection and the manager told me I had to lose 5 bars, meaning 7 left, to get a warranty repacement. I thought it was 4 bars, leaving 8. Is he correct

[SpaceCadet]

Thanks for your help. Took my Leaf to the service department today for a $100 battery inspection and the manager told me I had to lose 5 bars, meaning 7 left, to get a warranty repacement. I thought it was 4 bars, leaving 8. Is he correct

They're just trying to fob you off. If you have less than 9, the warranty applies. My service contact mumbled something similar, but called her manager and I was put in the que for a new battery the next day. Be aware that it may be many many months. If you don't want to wait, you can bug Nissan. There are stories of people getting buyback offers instead of batteries. I'm considering it.

However, I think Nissan is playing it smart. They are not refusing new batteries, just making the wait very long so people get frustrated and take a buyback. If they flat out refused the warranty, then it would be easier to negotiate a higher buyback price. Since they can frame it as people just not having the patience to wait for a battery replacement, they can negotiate lower prices.

That's all IMO, by the way.

[DavidCRod]

My detailed buyback offer is in the works. The Nissan Consumer Affairs Arbitration Specialist tells me that I will be offered what I paid for it back in 2018 plus any interest on the auto loan. Nothing more and nothing less. I may just wait for the battery, which was ordered in February. Note that the Nissan Consumer Affairs Arbitration Specialist tells me that It will be over a year or I may not get a battery at all. This statement does not align with what the service department is telling me. Service department says 5 to 6 months wait for the battery replacement. I wonder what Nissan will do with the vehicle after the buyback?

[SageBrush]

The Nissan Consumer Affairs Arbitration Specialist tells me that I will be offered what I paid for it back in 2018 plus any interest on the auto loan. Nothing more and nothing less.

That might be the initial Nissan offer, but the final arbitration decision can be different.
It actually does not sound bad -- 5 years of free driving.

Personally, I would think about taking the money and buying a Tesla

[SpaceCadet]

My detailed buyback offer is in the works. The Nissan Consumer Affairs Arbitration Specialist tells me that I will be offered what I paid for it back in 2018 plus any interest on the auto loan. Nothing more and nothing less. I may just wait for the battery, which was ordered in February. Note that the Nissan Consumer Affairs Arbitration Specialist tells me that It will be over a year or I may not get a battery at all. This statement does not align with what the service department is telling me. Service department says 5 to 6 months wait for the battery replacement. I wonder what Nissan will do with the vehicle after the buyback?

Keep us posted on what you end up doing/getting.

[DavidCRod]

Nissan consumer affairs offered original sales price plus interest minus usage fee based on mileage (-$3000). Service department still say should get the replacement battery within 5 months max. We asked how long the offer ($17.5K) is good for while we continue to wait for the replacement battery.

[Psyclonus]

Nissan consumer affairs offered original sales price plus interest minus usage fee based on mileage (-$3000). Service department still say should get the replacement battery within 5 months max. We asked how long the offer ($17.5K) is good for while we continue to wait for the replacement battery.

We've been waiting for the battery for our 2016 SV since October, so I find 5 months to be ridiculously optimistic on the part of your dealer. Dealership contacted me yesterday to say they still have no ETA, and I'm working on getting the final paperwork to Nissan Arbitration for our buyback offer.

[DavidCRod]

Good information, much appreciated. Based on that feedback, need to seriously reconsider accepting the buyback offer $17,500.