Nissan Connect not connecting

I purchased a Leaf Techna 21 and Nissan Connect was still allocated to the previous owner. Nissan technical services told me that they had reset the vehicle. I have tried for over a week to connect without luck. I get to 'activate' and then the app says 'problem....try again' Tonight, in desperation, I deleted my account and set up the exact same account. Now I cannot even get to add the VIN as the app says the car is allocated to another user. Nissan Technical appear not to exist to help with this problem. Has anyone experienced this problem or can offer any clues to solving the matter?

Are you even in the US? Can't tell from your profile (although that's not a US model).

In the US and experiencing similar issues.

Calling Tech Support, they tell me that the EV Services APP is changing and that there are certain functions that NO LEAF users can perform. I suspect that since the new electric SUV has come out, Nissan is no longer really interested in supporting their app.

Sad.

Phil