The battery replacement/buyback thread.

[kmaluo]

Aloha, what's the odds of getting a decent Buyback if my Father in Law gifted my daughter a 2017 Leaf that has 7 bars? I'm in Hawaii, had the battery analyzed Thursday, and got a case number from Nissan Consumer Affairs Friday.

Will they use my Father in Law's Bill of Sale? Or am I out of luck? Can I play hard ball with the negotiator? Thanks for any help you can give me. And I did read the entirety of this thread.

[TeaHSD]

We bought a 2017 Nissan LEAF SV in 2020 (COVID), 49K miles, for $6,500. We've been thrilled with the car, our DD. We're in Hawaii with solar and PW2 house batteries and the only problem with the leaf is we export too much power to the grid. We keep the battery between 40% an 80%, except once a month 100% charges. Saturday was 100% charge and the gauge showed 62 miles. Drove to Home Depot. Came out and car wouldn't start. Had it towed to Nissan dealer a couple blocks away.

Today the dealer called me. They're ordering a new battery, which she said is free. Car now has 67K miles. She offered a loner but we declined. The same dealer gave us a loner when the Leaf was hit and had minor body damage. We hated the loner so we'll just drive one of our ICE Jeeps. Can I use loaner decline as a bargaining chip? I'm sure it's going to be expensive to ship a Li battery to HI.

We're excited to get a new battery or maybe $17,500.

congrats on the battery replacement, but honestly it may take 12+ months even if they fully cover it under warranty replacement. GOod luck man, just hang in there! it should come some day!

[TeaHSD]

Got a call from Nissan. They said I should be happy with the new offer, they it reduced by $10,000 and upped it by seven. The reduction was what they claim to be a rebate offered by my power company. So the guy who is no longer with Nissan made a mistake and now the offer is $3000 less. Even though I had to wait months to get to this point. Well I’m not happy.

I’m really not sure what to do. It’s not like their offer isn’t close to fair, or I should say it would’ve been fair a month or two ago. But after waiting all this time… they made me an offer that was apparently incorrect. It’s only $3000 difference. But I was hoping they would throw me a few bucks for the aggravation for dealing with somebody who was completely incompetent and is now fired.

I’ll except their best offer, but how do you tell a customer that our last offer was a mistake and you had to wait longer and we’re not going to honor it . We will give you less and you should be happy. I really like my Leaf. I wish I got a new battery. I wish they had their crap together. I wish they didn’t piss me off because I feel like they need to make this right.

when was your 8 bar replacement approved by the dealer? I think like those of us wanting the new battery, just say you will consider the offer in the future and keep waiting it out. hopefully the battery finally shows up in 8-12 months.

What was your arbitrators name? I wonder if it is the same guy we all had. I think Freddie? no longer there? He did say to me I could decline the offer and revisit in the future. not sure if it is just a new calculation at that time.

[graceshan]

For those waiting for a battery who sold their Leaf's back, how many negotiated a deal for a new Leaf? I would like to receive a discount on a 2023 or 2024 Nissan Leaf if I sell my 2017 back to them. How do you manage this?

[graceshan]

Has anyone who sold their Leaf back to Nissan successfully negotiate a discount on a new 2023 or 2024 Leaf? I saw someone got $1000 below dealer cost, but each time I mention it to arbitration they ignore that part. I've had my 2nd repurchase agreement given to me now. I just would like to know that I can sell back my 2017 and purchase a new one for a good price.

[thatlarryguy]

I’m still waiting on the check but as soon as I agreed to the offer I was given a code for their vehicle purchase plan. Supposedly it is $1000 below invoice. I never asked for anything so it was somewhat of a surprise. I doubt if I take them up on it.

[ebeighe]

... The reduction was what they claim to be a rebate offered by my power company.

I'm not (yet) in the queue; but i bought a 2017 with probably the same deal you did -- it was a $10,000 rebate that was advertized as "brought you by Nissan and SRP" (which is my power company) and it's right on the bill-of-sale, or at least it was on mine.

[RaleighEV]

Got a call from Nissan. They said I should be happy with the new offer, they it reduced by $10,000 and upped it by seven. The reduction was what they claim to be a rebate offered by my power company. So the guy who is no longer with Nissan made a mistake and now the offer is $3000 less. Even though I had to wait months to get to this point. Well I’m not happy.

I’m really not sure what to do. It’s not like their offer isn’t close to fair, or I should say it would’ve been fair a month or two ago. But after waiting all this time… they made me an offer that was apparently incorrect. It’s only $3000 difference. But I was hoping they would throw me a few bucks for the aggravation for dealing with somebody who was completely incompetent and is now fired.

I’ll except their best offer, but how do you tell a customer that our last offer was a mistake and you had to wait longer and we’re not going to honor it . We will give you less and you should be happy. I really like my Leaf. I wish I got a new battery. I wish they had their crap together. I wish they didn’t piss me off because I feel like they need to make this right.

when was your 8 bar replacement approved by the dealer? I think like those of us wanting the new battery, just say you will consider the offer in the future and keep waiting it out. hopefully the battery finally shows up in 8-12 months.

What was your arbitrators name? I wonder if it is the same guy we all had. I think Freddie? no longer there? He did say to me I could decline the offer and revisit in the future. not sure if it is just a new calculation at that time.

I was approved for a new battery in April. The Nissan AS was Austin. He gave me a good deal. Maybe too good because he is not there now. I told newbie that I had agreed on an offer and I will stick to that. She increased her offer to match. It’s about $10k more than I paid for the car new.

I expect to turn it in soon and finally be done with this.

I don’t normally share personal info. I hope this helps someone else. My advice - be nice, be patient, ask for 1/2 off the usage or maybe all of it. Argue that rebates were really down payments. That goes mostly for elect co. Fed should not factor in. Most of all just give them a try to make you happy.

They gave me a VPP code. I used one of those years ago. I won’t be buying a Nissan for my next car but they did right by me.

[DaveinOlyWA]

Has anyone who sold their Leaf back to Nissan successfully negotiate a discount on a new 2023 or 2024 Leaf? I saw someone got $1000 below dealer cost, but each time I mention it to arbitration they ignore that part. I've had my 2nd repurchase agreement given to me now. I just would like to know that I can sell back my 2017 and purchase a new one for a good price.

Sounds like a great way to lose money.

[DougWantsALeaf]

As much as I look at other EVs, if the 2024 Leaf had a different DC connector or adapter, I would consider it (don't need it)..mainly for the blue color version.