LeftieBiker wrote: ↑Mon Oct 02, 2023 8:56 pm
Thanks. No big surprise. The nut case I spoke with even claimed to have looked at my account. Now how am I supposed to get remote access working again? And if I file a complaint with Nissan, will they actually track her down and Can her? They must have a record of who handled my call...
The agent I spoke with said only the Leafs with the 2G or 3G radio lost service when those were discontinued by the carriers. If the Leaf has the 4G compatible service, then they should work (provided it actually has the service unlike what the S trim, which does not come with the service). She did mention that there are a lot of different services such as buying a subscription to access the door lock, unlock feature, or the extra services for parental monitoring stuff like the boundary alerts, curfew alerts, speed alerts, etc. can cause confusion with the new agents since some are free (basic) and the others cost money.
As far as tracking her down, I don't see why not. In this modern tech support age, should be easy for a manager to find out who was working on your support ticket.