Our Blink was installed 9 days ago (although the installers did not have the "Car in a Box Tester" with them), LEAF arrived 3 days ago.
Blink connected into our WiFi network first time and was rock solid for queries and reviewing settings.
Partially charged the car three times since Friday, with the Blink starting a charge immediately upon connection (no timers).
Today I asked the installers to bring the "Car in a Box Tester" by to test our Blink. Oops.
After the tech performed the tests (twice, in about two minutes), the Blink lost WiFi connectivity, and when I went to the garage to fiddle with it the screen locked up. Darn! First hiccup since install.
I "pulled the plug" on the Blink, plugged it back in after about 10 seconds. Plugged the J1772 into the car, heard the relay engage (and confirmed that charging started), but the screen locked up asking for my PIN and still no WiFi. Ack!
Called the Blink contact center (1-888-998-2545) and after confirming that I had the latest firmware (L2R.1.2A), they started a trouble ticket.
Then I unplugged the Blink and left to walk the dog. Plugged the Blink back in 15 minutes later and was then prompted for the full setup routine (calibrating the screen, selecting DHCP, etc.).
Yay! WiFi kicked in and charging was normal.
I even had a "Charging Suspended by Utility" event around 6:30pm which stopped the charge for about 20 minutes (displaying a BRIGHT RED
message on the Blink screen and web browser) and then re-engaged exactly at the time specified (we're served by PG&E). Perhaps this was the Blink techs "exercising/testing" my Blink?
Anyway, I called the Blink contact center to say that I had a functional Blink again - they are very polite and I think they really know what they are doing.
Of course, I guess the Blink is a bit "delicate" if the "Car in a Box" device can put it into a zapped state.