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Re: Carplay Issues (connecting, static/crackling sound)

Posted: Fri Sep 09, 2022 11:12 am
by sirfergy
Well.... at first they tried charging me $170 for applying the update, and after I protested they came back later to tell me it'll take six hours to apply the update. I think they're trying really hard to avoid doing it.

Re: Carplay Issues (connecting, static/crackling sound)

Posted: Fri Sep 09, 2022 11:16 am
by OldManCan
sirfergy wrote: Fri Sep 09, 2022 11:12 am Well.... at first they tried charging me $170 for applying the update, and after I protested they came back later to tell me it'll take six hours to apply the update. I think they're trying really hard to avoid doing it.
Oh no! I'm sorry for jinxing it! Come to think of it, the dealership guy tried to sell me the 15000 mile maintenance package and when I said "no I only would like the software upload" it all went downhill from there... Go figure!

Re: Carplay Issues (connecting, static/crackling sound)

Posted: Fri Sep 09, 2022 12:01 pm
by sirfergy
Now they're telling me it'll take so long the only tech who can work on the car won't be able to finish before the end of his day and to bring the car back another day. :(

Re: Carplay Issues (connecting, static/crackling sound)

Posted: Fri Sep 09, 2022 4:47 pm
by sirfergy
They called to tell me they won’t be able to finish today, I pressed them to try and five minutes later they called back saying they’ll be able to finish. Just picked up the car, and so far it seems to work!

Re: Carplay Issues (connecting, static/crackling sound)

Posted: Fri Sep 09, 2022 4:50 pm
by vegasboy99
Can you share what they listed on the service request as to what they did? Any details would be awesome! Hopefully so we can get around this nonsense...

Re: Carplay Issues (connecting, static/crackling sound)

Posted: Fri Sep 09, 2022 7:33 pm
by sirfergy
Exact same as the previous poster, they applied the TSB.

Re: Carplay Issues (connecting, static/crackling sound)

Posted: Tue Sep 27, 2022 5:26 pm
by sirfergy
For those of you that had the update, have you noticed the head unit is less stable? Mine has randomly rebooted and CarPlay doesn’t reliably start anymore.

Re: Carplay Issues (connecting, static/crackling sound)

Posted: Fri Oct 07, 2022 7:41 pm
by robmcbell
Just got my update today. So far so good. Made a few calls with no static. CarPlay starts up each time I plug in my phone. Very happy Nissan fixed this issue. Hope good results continue. Highly recommend everyone having issues goes and gets this done. Any chance Nissan will push this update OTA? Would save a lot of folks time and effort.

Re: Carplay Issues (connecting, static/crackling sound)

Posted: Fri Nov 11, 2022 1:21 pm
by OldManCan
Has anyone need able to get this update in one of the dealers in San Diego / North County area? The one I called (Oceanside) a while back was clueless so I decided to wait for them to figure this out and not waste time. Wondering if any other dealership is able to do it already.

Re: Carplay Issues (connecting, static/crackling sound)

Posted: Fri Nov 11, 2022 1:54 pm
by sirfergy
It’s weird that it needs you to go to the dealer considering the head unit can check for updates over WiFi.